Panel on “Trading Platforms in 2026: What Traders Want, What Brokers Need” highlighted AI demand, but brokers struggle to deliver instant usability.
Brokers face cost pressure, driving automation over traditional call-center conversion.
At the Finance Magnates London Summit 2025, industry
executives on a panel titled “Trading Platforms in 2026: What Traders Want,
What Brokers Need” said that trading platforms will be defined by simplicity,
mobile usage, and tighter cost discipline, but they disagreed on how much AI and social
features should be added.
The panel, moderated by Ivan Rojas of Nelogica, brought
together Ran Strauss, CEO and Co-Founder of Leverate; Manuel Bugatti, Regional
Market Education & Analysis Lead at Ultima Markets UK; and Ed Hancock,
Director of Operations at Pelican.
Simplicity as a Priority, but for Whom?
Speakers kept coming back to the idea of simplicity, saying
platforms are getting more complicated just as younger traders arrive with
different expectations.
“Simplicity comes with fairness and transparency,” Strauss
said, adding that “70–80% of traders” now access platforms via mobile. The
shift, he said, forces providers to rethink legacy interfaces built for large
desktop screens.
Bugatti argued that simplicity is often misunderstood.
“Normally the simplicity is not for the young people—they are smart,” he said.
“It is the old people who want simplicity.” For him, the challenge is avoiding
a “nightmare for brokers” in which platforms become overly customised for every
user.
Hancock agreed that reducing friction remains essential,
particularly as retail traders often arrive “completely blind but excited to
make money.” He stressed the importance of education and support inside the
platform, not simply more features.
From left: Ivan Rojas, Ran Strauss, Manuel Bugatti, Ed Hancock at FMLS:25
A notable moment came when the panel discussed how to add AI without confusing users. ‘Probably we are not ready to use AI like the customer wants,’ Bugatti warned. ‘They want to open the platform, launch the AI and use directly."
Personalisation Meets Regulation
Personalisation emerged as another dividing line. Hancock
noted that Pelican already filters thousands of copy-trading strategies based
on risk appetite, an approach rooted in FCA consumer-duty rules. Tailored
interfaces, he suggested, must avoid limiting client autonomy or steering users
toward unsuitable products.
Strauss shifted the perspective to brokers: “Personalization
does not necessarily mean it is for the trader. It can be also for the broker.”
Custom branding, pricing by geography and adaptable content have become
critical ways for brokers to differentiate in a crowded market.
Brokers Face Mounting Compliance and Cost Pressures
With tech budgets still much smaller than marketing spend,
the panel acknowledged that brokers are being forced to prioritise.
Strauss said regulatory and operational costs are
accelerating a shift “from relying on call centres towards self-conversion and
automated funnels.” Rising media and HR costs, he added, are making automation
a necessity rather than a preference.
Bugatti highlighted the staffing burden behind KYC, AML and
compliance functions. Technology, he said, can “monitor traders” and simplify
partnership oversight, not just trading workflows.
Hancock urged caution: “It shouldn’t just be about what you
think might be useful or what one particular IB tells you,” he said. Many firms
adopt tools they cannot maintain or do not genuinely need. With limited
in-house developers, integrating the wrong technology can be costlier than
doing nothing.
Social Trading: Hype vs. Trust
The conversation ended on an increasingly relevant topic:
whether brokers should build social-style ecosystems around trading.
Pelican previously tested a chat feature that attempted to
mimic messaging apps. “It really didn’t work,” Hancock said. “That wasn’t what
built trust.” What matters, he argued, is verified statistics and transparent
performance history—not unverified messages claiming overnight success. “It’s
all about the data.”
A Market Moving Toward 2026
The speakers kept focusing on three main things: platforms
must become easier to use, AI must be introduced carefully, and brokers must
reduce costs without compromising compliance.
As Rojas noted, firms that “listen more dynamically to
clients” are likely to come out ahead. For an industry balancing regulatory
scrutiny, volatile retail behaviour and rapid technological change, that
adaptability may define the trading platforms of 2026 more than any single
feature.
At the Finance Magnates London Summit 2025, industry
executives on a panel titled “Trading Platforms in 2026: What Traders Want,
What Brokers Need” said that trading platforms will be defined by simplicity,
mobile usage, and tighter cost discipline, but they disagreed on how much AI and social
features should be added.
The panel, moderated by Ivan Rojas of Nelogica, brought
together Ran Strauss, CEO and Co-Founder of Leverate; Manuel Bugatti, Regional
Market Education & Analysis Lead at Ultima Markets UK; and Ed Hancock,
Director of Operations at Pelican.
Simplicity as a Priority, but for Whom?
Speakers kept coming back to the idea of simplicity, saying
platforms are getting more complicated just as younger traders arrive with
different expectations.
“Simplicity comes with fairness and transparency,” Strauss
said, adding that “70–80% of traders” now access platforms via mobile. The
shift, he said, forces providers to rethink legacy interfaces built for large
desktop screens.
Bugatti argued that simplicity is often misunderstood.
“Normally the simplicity is not for the young people—they are smart,” he said.
“It is the old people who want simplicity.” For him, the challenge is avoiding
a “nightmare for brokers” in which platforms become overly customised for every
user.
Hancock agreed that reducing friction remains essential,
particularly as retail traders often arrive “completely blind but excited to
make money.” He stressed the importance of education and support inside the
platform, not simply more features.
From left: Ivan Rojas, Ran Strauss, Manuel Bugatti, Ed Hancock at FMLS:25
A notable moment came when the panel discussed how to add AI without confusing users. ‘Probably we are not ready to use AI like the customer wants,’ Bugatti warned. ‘They want to open the platform, launch the AI and use directly."
Personalisation Meets Regulation
Personalisation emerged as another dividing line. Hancock
noted that Pelican already filters thousands of copy-trading strategies based
on risk appetite, an approach rooted in FCA consumer-duty rules. Tailored
interfaces, he suggested, must avoid limiting client autonomy or steering users
toward unsuitable products.
Strauss shifted the perspective to brokers: “Personalization
does not necessarily mean it is for the trader. It can be also for the broker.”
Custom branding, pricing by geography and adaptable content have become
critical ways for brokers to differentiate in a crowded market.
Brokers Face Mounting Compliance and Cost Pressures
With tech budgets still much smaller than marketing spend,
the panel acknowledged that brokers are being forced to prioritise.
Strauss said regulatory and operational costs are
accelerating a shift “from relying on call centres towards self-conversion and
automated funnels.” Rising media and HR costs, he added, are making automation
a necessity rather than a preference.
Bugatti highlighted the staffing burden behind KYC, AML and
compliance functions. Technology, he said, can “monitor traders” and simplify
partnership oversight, not just trading workflows.
Hancock urged caution: “It shouldn’t just be about what you
think might be useful or what one particular IB tells you,” he said. Many firms
adopt tools they cannot maintain or do not genuinely need. With limited
in-house developers, integrating the wrong technology can be costlier than
doing nothing.
Social Trading: Hype vs. Trust
The conversation ended on an increasingly relevant topic:
whether brokers should build social-style ecosystems around trading.
Pelican previously tested a chat feature that attempted to
mimic messaging apps. “It really didn’t work,” Hancock said. “That wasn’t what
built trust.” What matters, he argued, is verified statistics and transparent
performance history—not unverified messages claiming overnight success. “It’s
all about the data.”
A Market Moving Toward 2026
The speakers kept focusing on three main things: platforms
must become easier to use, AI must be introduced carefully, and brokers must
reduce costs without compromising compliance.
As Rojas noted, firms that “listen more dynamically to
clients” are likely to come out ahead. For an industry balancing regulatory
scrutiny, volatile retail behaviour and rapid technological change, that
adaptability may define the trading platforms of 2026 more than any single
feature.
Tareq is a financial writer with 15 years of experience covering global markets. His work spans technical analysis, forex broker reviews, and market sentiment, with a focus on topics relevant to retail traders. He joined Finance Magnates in 2023.
At Finance Magnates, he serves as News Editor, covering retail forex and CFD brokers, cryptocurrency exchanges, fintech firms, and regulatory developments shaping the trading industry. He holds an Honours degree in Information Technology from Anfell College, London.
Education:
Honours degree Information Technology, Anfell College, London
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