Rising phishing attacks have pushed IG Securities to tighten account protection, with the broker set to require all clients to enable two-factor authentication (2FA) by June.
IG Securities confirmed that it will make 2FA compulsory for all users, replacing its current optional setup. The company linked the move to a sharp increase in unauthorized access attempts across the industry, driven by phishing scams and other methods targeting client credentials.
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“Unauthorized access to securities accounts through phishing scams and other means is rapidly increasing across the industry,” the company said in its notice.
Mandatory 2FA Rollout
Once the new rule takes effect, clients who have not activated 2FA will be unable to log into their accounts. Users who already completed the setup will not need to take further action. The broker urged clients to enable the feature in advance to avoid disruptions. It warned that support teams may face a surge in requests around the implementation period.
Related: IG Japan Halts Retail Vanilla Options Trading Three Months After Launch
The setup process requires users to install an authentication app, such as Google Authenticator or Microsoft Authenticator, and enable 2FA through the IG trading app settings.
Notably, IG Japan recently admitted to mishandling client data after uncovering two separate issues involving “specific personal information,” including Japan’s My Number identification details.
The broker said some employees within the wider IG Group had unauthorized internal access to customer records via an internal system. It potentially affected 162,879 clients whose names, dates of birth, addresses, contact details, and My Number data could be viewed. The firm said it does not know when this internal access problem began.
IG Japan Faces Data Handling Questions
In a second issue, IG Japan reported that data for 29,734 customers was stored on an external server managed by IG Markets Limited without prior approval from IG Securities, following a contractor oversight around late January.
IG Japan suspended new vanilla options trades for retail clients, only three months after launching the product for individual investors in February. It remains unclear whether this step was related to security risks. The pause came as the broker continues to offer vanilla options trading to corporate clients, a segment it added earlier when it expanded the service beyond retail.