Integral and Alpari partner on liquidity management
Integral is on the wave lately being able to close quite a few deals, Alpari being the latest. Alpari usually
Integral is on the wave lately being able to close quite a few deals, Alpari being the latest. Alpari usually prefers to develop its own technologies however lately this seems to be changing with more and more third party technologies being adapted. Usually one of the satellite offices (Cyprus, Japan, NZ, etc) launches the new third party technology and if this works well – the main UK office may adapt it
SUNNYVALE, Calif. (November 19, 2012) — Alpari NZ (“Alpari”) (www.alpari.com), one of the best-known names in online trading, and Integral Development Corp. (www.integral.com), one of the leading providers of FX trading solutions and services, have signed a partnership agreement. The cooperation of these two industry leaders represents a new development in the foreign exchange business and will help to further improve the customer experience at Alpari.
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The partnership with Integral gives Alpari’s clients access to additional sources of liquidity from banks, ECNs, hedge funds and other large brokers. Alpari will use Integral’s FX Inside Professional™ execution management system (EMS) to manage its aggregated liquidity sources and streaming prices. Thanks to Integral’s real-time analysis and administrative tools, Alpari is in full control of its business. As a result, Alpari is able to offer customized solutions to meet the specific needs of different customer segments. Delivered as cloud services, Integral’s solutions were implemented in weeks and without any upfront costs to Alpari.
“Our solutions are designed to provide our partners with full control of the business solutions they offer to their customers,” said Harpal Sandhu, CEO, Integral Development Corp. “We are looking forward to putting Alpari in the best possible position to provide its customers with extraordinary services that are highly customized to their needs.”
“This partnership isn’t just your run-of-the-mill venture. The decision to combine our wealth of knowledge and experience with the technology at Integral is further confirmation of the high level of service you will find at Alpari. With this new global partnership, we’re certain that our clients will be the biggest winners of all,” commented Alpari CEO Boris Shilov.
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How in the world can Alpari hook up with the worst liquidity agregator in the industry? It is common knowledge that Integral´s platform is NOT RELIABLE and their customer service is as lame as a duck – and that´s an understatement. You want to see frozen platforms for 30-40 minutes regularly? Chose FX Inside Professional!
Good luck Alpari!
How in the world can Alpari hook up with the worst liquidity agregator in the industry? It is common knowledge that Integral´s platform is NOT RELIABLE and their customer service is as lame as a duck – and that´s an understatement. You want to see frozen platforms for 30-40 minutes regularly? Chose FX Inside Professional!
Good luck Alpari!
actually Integral is getting a lot of good feedback lately as far as we see, it goes down every few months just like all others
actually Integral is getting a lot of good feedback lately as far as we see, it goes down every few months just like all others
you know where i can get access to the futures stats?
you know where i can get access to the futures stats?
Peter is unfortunately correct on the Integral accusation, all I can say is their sales guys must be top notch as under the hood the bodywork is a pile of rust, you don’t of course find this out till later. Having used in the past their platform and also receiving feedback from elsewhere on their ongoing service it does not bode well, of course platforms and service do break down from time to time but Integrals offerings seem to make a habit of this, also good luck with customer service in its disjointed state of affairs. Admittedly they do have… Read more »
Peter is unfortunately correct on the Integral accusation, all I can say is their sales guys must be top notch as under the hood the bodywork is a pile of rust, you don’t of course find this out till later. Having used in the past their platform and also receiving feedback from elsewhere on their ongoing service it does not bode well, of course platforms and service do break down from time to time but Integrals offerings seem to make a habit of this, also good luck with customer service in its disjointed state of affairs. Admittedly they do have… Read more »
who’s your preferred choice then?
who’s your preferred choice then?
Hi Mike, I think it all depends on what your setup is primarily for, I would not though stick all my eggs in one basket based on hindsight and experience. In the past I have utilised Currenex,Hotspot and various banks for their API as well as the respective stand alone platforms and each had their pro’s and cons. One of the major selling points and advantages of Integral is the ability to ‘tailor make’ a solution as well as the other major factor of ‘price improvement: other providers can be stubborn on the first point and either a share or… Read more »
Hi Mike, I think it all depends on what your setup is primarily for, I would not though stick all my eggs in one basket based on hindsight and experience. In the past I have utilised Currenex,Hotspot and various banks for their API as well as the respective stand alone platforms and each had their pro’s and cons. One of the major selling points and advantages of Integral is the ability to ‘tailor make’ a solution as well as the other major factor of ‘price improvement: other providers can be stubborn on the first point and either a share or… Read more »
hi Mac, unfortunately for us (and fortunately for Citi) they are bound only to the SEC requirements as a bank, therefore they don’t publish these stats
hi Mac, unfortunately for us (and fortunately for Citi) they are bound only to the SEC requirements as a bank, therefore they don’t publish these stats
Just as an add on to my previous post.
The only time you ever find out who the best one is (if there is such a thing) is when you have an issue or need something processed sharpish.
In my and others experience rank Integrals service on this front as a mess and an endless loop of excuses and buck passing.
This is the major area where they fall down.
Just as an add on to my previous post.
The only time you ever find out who the best one is (if there is such a thing) is when you have an issue or need something processed sharpish.
In my and others experience rank Integrals service on this front as a mess and an endless loop of excuses and buck passing.
This is the major area where they fall down.
is there a platform out there that doesn’t have down time? i think naturally they all do, it all comes down to – how often and what happens when s*** hits the fan
is there a platform out there that doesn’t have down time? i think naturally they all do, it all comes down to – how often and what happens when s*** hits the fan
Hi Mike,
Bang on correct mate, every platform has its own downtime and ‘brainfarts’ and its what happens from the provider when this does occur, also when something apart from ‘downtime’ is needed to be rectified.
These points at the moment Integral lacks any conviction in follow through.
unfortunately that is the case, official numbers. but it’s 108k ACTIVE non-discretionary accounts held just with US based subsidiaries.
unfortunately that is the case, official numbers. but it’s 108k ACTIVE non-discretionary accounts held just with US based subsidiaries.
Hi Mike,
Bang on correct mate, every platform has its own downtime and ‘brainfarts’ and its what happens from the provider when this does occur, also when something apart from ‘downtime’ is needed to be rectified.
These points at the moment Integral lacks any conviction in follow through.
@Chooks – interesting point you make about
“In my and others experience rank Integrals service on this front as a mess and an endless loop of excuses and buck passing”
This is a huge problem when vendors don’t admit mistakes.(had this problem with another company) Did you have a better experience with Currenex on this matter?
no, this means that within last quarter, non-discretionary accounts that traded at least ones, 35.5% of them were profitable (had their current balance at above the starting balance)
yes, on the old platform.
yes, on the old platform.
no, this means that within last quarter, non-discretionary accounts that traded at least ones, 35.5% of them were profitable (had their current balance at above the starting balance)
@Chooks – interesting point you make about
“In my and others experience rank Integrals service on this front as a mess and an endless loop of excuses and buck passing”
This is a huge problem when vendors don’t admit mistakes.(had this problem with another company) Did you have a better experience with Currenex on this matter?
Hi Ron, To be honest I did not experience that much in the way of issues with any other platforms/API’s I have utilised as I did with Integral. I wish I could pin one single reason for this but this is the way it panned out. The only issues we experienced with the others was the usual downtime now and again with Integral though it panned out to a hell of a lot more of other issues as well as this and with the caveat that it took on the whole a hell of a lot longer to rectify. I… Read more »
Hi Ron, To be honest I did not experience that much in the way of issues with any other platforms/API’s I have utilised as I did with Integral. I wish I could pin one single reason for this but this is the way it panned out. The only issues we experienced with the others was the usual downtime now and again with Integral though it panned out to a hell of a lot more of other issues as well as this and with the caveat that it took on the whole a hell of a lot longer to rectify. I… Read more »
@Ron “This is a huge problem when vendors don’t admit mistakes.(had this problem with another company) Did you have a better experience with Currenex on this matter?” This is particularly bad with offshore retail forex brokers. Just a simple email to their clients to let them know what is happening seems like a loss of face. Remember FxOpen ECN guilty case on FPA? http://www.forexpeacearmy.com/forex-forum/scam-alerts-folder/20290-fxopen-scam-see-my-proofs.html http://www.forexpeacearmy.com/forex-forum/guilty-verdicts/20612-guilty-case-2012-056-kovacs-norbert-vs-fxopen-com.html Or a lesser known VantageFx downtime? http://www.forexfactory.com/showthread.php?p=6188801#post6188801 It is not the downtime that concerns me too much, but the lack of honesty of letting the client know what the root cause of the problem is.… Read more »
@Ron “This is a huge problem when vendors don’t admit mistakes.(had this problem with another company) Did you have a better experience with Currenex on this matter?” This is particularly bad with offshore retail forex brokers. Just a simple email to their clients to let them know what is happening seems like a loss of face. Remember FxOpen ECN guilty case on FPA? http://www.forexpeacearmy.com/forex-forum/scam-alerts-folder/20290-fxopen-scam-see-my-proofs.html http://www.forexpeacearmy.com/forex-forum/guilty-verdicts/20612-guilty-case-2012-056-kovacs-norbert-vs-fxopen-com.html Or a lesser known VantageFx downtime? http://www.forexfactory.com/showthread.php?p=6188801#post6188801 It is not the downtime that concerns me too much, but the lack of honesty of letting the client know what the root cause of the problem is.… Read more »
Chooks: you got a ballpark price what Integral charges, to establish the connection and maintain it? Is it flat monthly fees, or volume based?
yep, this just helps calculate average account size for all the brokers
yep, this just helps calculate average account size for all the brokers
Chooks: you got a ballpark price what Integral charges, to establish the connection and maintain it? Is it flat monthly fees, or volume based?
From our clients experience Integral has one of the best spreads (minus spreads are very often) and execution time.
We remember only one downtime (up to 40 mins), but it was because of network problems (not Integral issues for sure, and they make lessons/improvements after this)
So I think Alpari made right decision.
Congratulations!
From our clients experience Integral has one of the best spreads (minus spreads are very often) and execution time.
We remember only one downtime (up to 40 mins), but it was because of network problems (not Integral issues for sure, and they make lessons/improvements after this)
So I think Alpari made right decision.
Congratulations!
Hi Andy,
All depends on the volume and what you can negotiate with them, there is no hard and fast rule on the cost per mill so go in all guns blazing mate, there were as I remember charges for bolt on’s and additions not sure of the charge though.
Denis,
I am just relaying what my experience and that of another person (he continues to) have with Integral, if you are all good then that’s great.
We used outside API’s fed into Integrals platform as per our PB agreements in place and not Integrals set party package.
Andy I agree with that, Italy and France are high-tax countries with a huge dependency on state funds and a longstanding socialist ethos, therefore it makes sense that they would apply the FTT as the public sector/law makers there see any profitable enterprise as a cash cow for their social projects. Germany is also a socialist country but it does encourage industry therefore I do agree that the FTT may not make its way in permanently. Instead I think Germany will become more strict in keeping all trade flow with the banking sector as BaFIN does at the moment, they… Read more »
Andy I agree with that, Italy and France are high-tax countries with a huge dependency on state funds and a longstanding socialist ethos, therefore it makes sense that they would apply the FTT as the public sector/law makers there see any profitable enterprise as a cash cow for their social projects. Germany is also a socialist country but it does encourage industry therefore I do agree that the FTT may not make its way in permanently. Instead I think Germany will become more strict in keeping all trade flow with the banking sector as BaFIN does at the moment, they… Read more »
Hi Andy,
All depends on the volume and what you can negotiate with them, there is no hard and fast rule on the cost per mill so go in all guns blazing mate, there were as I remember charges for bolt on’s and additions not sure of the charge though.
Denis,
I am just relaying what my experience and that of another person (he continues to) have with Integral, if you are all good then that’s great.
We used outside API’s fed into Integrals platform as per our PB agreements in place and not Integrals set party package.
Just accounts at US based subsidiaries
Just accounts at US based subsidiaries