While almost everyone uses some form of technology for their daily spending through QR code payments, click-to-pay, card-on-file, biometrics, tap-to-pay or mobile payments, we are rarely aware of the tremendous efforts that are accomplished by the regulator, financial institutions and innovators in this field. We tried to answer the questions: Where are we heading with this, who are the game changers that are worth following, and what will the future of payments look like?
According to the latest FinTech report by Statista, the average transaction value per user in the Digital Payments segment is projected to amount to US$1,400 in 2020, and this is expected to increase by nearly 30% to reach US$1,800 in 2024(!) Subsequently, there is no wonder why these questions have caught the attention of many major banking institutions for the past several years, along with the GAFA giants. Some answers were swift with the launch of Apple Pay & Google Pay. Facebook (NASDAQ: FB) is in the midst of refining the Libra cryptocurrency, and Amazon (NASDAQ: AMZN) recently announced its palm payment technology, which lets shoppers at physical stores pay for their purchases by scanning the palm of their hand.
We base our entire civilization on the exchange of goods and services for consideration, usually in the form of government-backed fiat currencies. Though, in the past cash and handwritten checks were the only widely
accepted medium of exchange. Nowadays, the majority of us may struggle to remember the last time we used cash to buy something, especially the Millennial and Gen Z populous.
This is being furthered by the FinTech pioneers that have drastically changed our payments ecosystem over the last 20 years and globalized trade. Notably, it is much more than just PayPal (NASDAQ: PYPL), which is currently holding more than 100 million active accounts in 25 currencies, and with a payment volume amounted to US$221.7 Billion that has just been announced today on the launch of their crypto abilities when they plan to allow buying, selling and shopping with crypto currencies on their network. Debit cards, credit cards, wire transfers, and digital wallets accessible through smartphone apps and digital banking platforms have made transacting convenient, secure and commonly used by all of us.
A super innovative FinTech that enables this is PayKey, which has created a platform for financial institutions to provide its end clients with the ability to pay by using their smartphone’s keyboard and to access digital banking services at the moment of need, without even having to leave the current app.
PSD2 (Payment Services Directive), an EU regulation that aims to align payment regulation with the everchanging payment technologies, provides an opportunity for FinTechs to enjoy open Application Programming Interfaces (APIs). Further, there is no doubt that the fastest FinTech players were leveraging this to their benefit. This was done by transforming our public transportation, food delivery and shopping experience into a game of identity instead of a game of money, by creating a seamless payment process.
For example, Paygilant, which enables a safe payment experience, is a FinTech startup dedicated to making secure payments without the friction, currently associated with banking, credit cards and eCommerce transactions. It does this by analyzing various unique characteristics of your smartphone and your biometric behavior to accurately distinguish between a legitimate and a fraudulent transaction. Paygilant’s CEO, Ziv Cohen, clearly says that its vision is to enable the rapid growth of digital banking and payments by bridging the gap between preventing fraud and ensuring a seamless user experience. In this new instant payments era, a ‘customer first’ approach is required more than ever before and hence, a new anti-fraud approach is vital.
The ‘buy now pay later’ approach is already having a significant impact on the way we shop and the amounts we spend. One of the most interesting FinTech start-ups that enable this is Jifiti, which partners include Citizens Bank and furniture giant, IKEA. The Jifiti white-labelled platform enables traditional banks and lenders to deploy its consumer loan programs at any merchant’s point-of-sale without the need for integration. It does this by including a seamless mobile payment for in-store and online payment for e-commerce directly within the ‘buy-now-pay-later experience’.
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While older generations who are more comfortable with cash may be sceptical of a largely cashless economy with digital financial solutions, Millennials and Gen Z participants are known to be trusting of newer technologies. Additionally, their voices are now being heard in this space, as they begin to make up the majority of the workforce and consumer base all over the world.
This is increasingly evident in the growth of cryptocurrencies because one of the most controversial points about them is that they are largely decentralized. This may seem like a detraction to older generations, who are comfortable with the idea that governments and central banks have some level of control. However, younger generations see this as a major advantage.
Anywhere you look, from a B2B, B2C, or P2P standpoint, there is no doubt that these shakeups are revolutionizing the world of finance. A good example of this is a FinTech start-up called OpenBlocks, which aims to change the way we use our cryptocurrencies and enables a secured crypto purchase on the consumer level from any platform. Elad Naggar, OpenBlocks CEO states that it initiated its activity out of the basic need to turn cryptocurrency into real usable money, by transforming existing credit cards into ‘digital currency’ enabled cards. With Openblocks, users can buy anything online with their cryptocurrencies with one click, thus enabling online merchants to get access to a huge untapped market of crypto holders.
Another great startup that is innovating in this space is Rapyd, which facilitates the world’s largest global payments network, and enables people to deposit and withdraw cash of any currency and to make payments or collections worldwide using digital wallets.
There are still many issues regarding a shift toward a largely cashless economy to iron out. These include, but are not limited to, technical difficulties surrounding digital infrastructure, cybersecurity, data collection/privacy regulation, and marginalization of cash users. However, we see that the FinTech innovators around us are trying to solve every challenge with their tech.
Though this will not replace traditional retail and commercial banking, in the long term there is still plenty of room for new players. This can be achieved through collaboration between startups and major institutions and it is clear that this is the direction we are moving in.
While this will not happen overnight, as there are still many hurdles to overcome, we should fully expect these ripples in the way we transact to improve in convenience, efficiency and safety to move us forward.
If you would like to find out more about PayTech, you are most welcome to watch The Israeli FinTech Association virtual event next week for additional insight on this super exciting sub-segment of FinTech.