The company identified 2,596 wallets but received nearly 5,000 reimbursement claims.
SlowMist said the attacker showed “deep familiarity with Trust Wallet’s source code.”
Trust Wallet has entered a verification phase following a
security breach involving its browser extension on Christmas Day. The incident
affected desktop users and led to losses of about $7 million. Binance
co-founder Changpeng Zhao said the losses will be fully covered.
Jamie Elkaleh, chief marketing officer at Bitget Wallet,
said the incident highlights a “structural tension” in self-custodial wallet
security. He said that while users control their private keys, “critical
dependencies, such as centralized app store distribution and software updates,
remain potential points of failure.”
Elkaleh added that a “compromised update mechanism can still
expose large user bases to risk,” even without direct access to private keys.
Verification Begins as Claims Outpace Wallets
Eowyn Chen, CEO, Trust Wallet, Source: LinkedIn
Today (Monday), Trust Wallet CEO Eowyn Chen said the company had
identified 2,596 wallet addresses connected to the compromised extension.
At
the same time, it received close to 5,000 reimbursement claims, suggesting that
a portion may be false or duplicated. Chen wrote that “accurate verification of
wallet ownership is critical to ensure funds are returned to the right people.”
She added that the team is “working diligently to verify claims,” using
multiple data points to separate legitimate victims from malicious actors.
The update marks a shift in the response. The focus has
moved from estimating losses to managing the operational challenge of
compensation while limiting abuse. Chen said the company is prioritizing
accuracy over speed and plans to share further details as the investigation
continues.
Trust Wallet(@TrustWallet) has been exploited, with hundreds of users affected and over $6.77M stolen so far.
The hacker has already sent ~$4.25M to ChangeNOW, FixedFloat, KuCoin, and HTX.
CZ(@cz_binance) has stated that Trust Wallet will fully cover the losses.
Jamie Elkaleh, CMO at Bitget Wallet, Source: LinkedIn
According to Elkaleh, addressing this gap will likely
require “more verifiable and resilient software delivery models,” including
reproducible builds and stronger integrity checks. He also pointed to the need
for “reduced reliance on centralized distribution channels,” alongside
techniques that can limit the impact of interface-level compromises.
Over time,
he said improving alignment between off-chain software delivery and on-chain
security principles will be key to building trust in self-custodial systems.
Onchain investigator ZachXBT
earlier estimated that hundreds of users were affected. Some industry observers
said the ability to submit a malicious extension update suggested access beyond
a typical external attack, according to Cointelegraph.
Trust Wallet has confirmed the breach but has not confirmed
any insider involvement. Chen said a broader forensic investigation is
underway. She wrote that “this process is ongoing today,” and that while some
data is still being finalized, the team already has “strong working hypotheses
for a portion of the cases.”
Trust Wallet has entered a verification phase following a
security breach involving its browser extension on Christmas Day. The incident
affected desktop users and led to losses of about $7 million. Binance
co-founder Changpeng Zhao said the losses will be fully covered.
Jamie Elkaleh, chief marketing officer at Bitget Wallet,
said the incident highlights a “structural tension” in self-custodial wallet
security. He said that while users control their private keys, “critical
dependencies, such as centralized app store distribution and software updates,
remain potential points of failure.”
Elkaleh added that a “compromised update mechanism can still
expose large user bases to risk,” even without direct access to private keys.
Verification Begins as Claims Outpace Wallets
Eowyn Chen, CEO, Trust Wallet, Source: LinkedIn
Today (Monday), Trust Wallet CEO Eowyn Chen said the company had
identified 2,596 wallet addresses connected to the compromised extension.
At
the same time, it received close to 5,000 reimbursement claims, suggesting that
a portion may be false or duplicated. Chen wrote that “accurate verification of
wallet ownership is critical to ensure funds are returned to the right people.”
She added that the team is “working diligently to verify claims,” using
multiple data points to separate legitimate victims from malicious actors.
The update marks a shift in the response. The focus has
moved from estimating losses to managing the operational challenge of
compensation while limiting abuse. Chen said the company is prioritizing
accuracy over speed and plans to share further details as the investigation
continues.
Trust Wallet(@TrustWallet) has been exploited, with hundreds of users affected and over $6.77M stolen so far.
The hacker has already sent ~$4.25M to ChangeNOW, FixedFloat, KuCoin, and HTX.
CZ(@cz_binance) has stated that Trust Wallet will fully cover the losses.
Jamie Elkaleh, CMO at Bitget Wallet, Source: LinkedIn
According to Elkaleh, addressing this gap will likely
require “more verifiable and resilient software delivery models,” including
reproducible builds and stronger integrity checks. He also pointed to the need
for “reduced reliance on centralized distribution channels,” alongside
techniques that can limit the impact of interface-level compromises.
Over time,
he said improving alignment between off-chain software delivery and on-chain
security principles will be key to building trust in self-custodial systems.
Onchain investigator ZachXBT
earlier estimated that hundreds of users were affected. Some industry observers
said the ability to submit a malicious extension update suggested access beyond
a typical external attack, according to Cointelegraph.
Trust Wallet has confirmed the breach but has not confirmed
any insider involvement. Chen said a broader forensic investigation is
underway. She wrote that “this process is ongoing today,” and that while some
data is still being finalized, the team already has “strong working hypotheses
for a portion of the cases.”
Tareq is a financial writer with 15 years of experience covering global markets. His work spans technical analysis, forex broker reviews, and market sentiment, with a focus on topics relevant to retail traders. He joined Finance Magnates in 2023.
At Finance Magnates, he serves as News Editor, covering retail forex and CFD brokers, cryptocurrency exchanges, fintech firms, and regulatory developments shaping the trading industry. He holds an Honours degree in Information Technology from Anfell College, London.
Education:
Honours degree Information Technology, Anfell College, London
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