De Surinaamsche Bank (DSB), by far the largest commercial bank in Suriname, has expanded its long-term relationship with Fiserv after upgrading to the recent versions of Signature, a retail core banking platform, to modernize and transform its core banking system centered around the Fiserv product suite. The Brookfield-based financial services technology company will also offer DSB its DigitalAccess solution to enable online and mobile banking for retail and commercial customers.
With the upgrade of the Signature and DigitalAccess solutions, DSB now has a new front-end design that offers continued ease-of-use and a streamlined view of the customer for bank staff. On the back end, the bank now has real-time online transaction processing and streamlined end-of-day processes that save hours of manual work per day.
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Live in more than 40 countries, Signature is a multi-lingual, multicurrency core account processing solution designed to meet the enterprise needs of today’s innovative banks. DigitalAccess offers a multi-channel, readily deployable solution that provides a rich digital banking platform delivered on any device from desktops to smartphones and tablets.
Founded in 1984 and headquartered in Brookfield, Wisconsin, Fiserv has made a major expansion in the Asia Pacific region, with its solutions now used by 80 clients in 13 countries. Worldwide, Fiserv supports more than 13,000 clients in over 80 countries.
Sigmund Proeve, CEO of De Surinaamsche Bank, commented: “We chose to expand our relationship with Fiserv and enhance our digital offering to keep pace with changing client needs and enable the bank to grow. Our retail banking clients will now have access to the latest mobile banking technology, and our corporate clients will have access to a digital banking service designed specifically for corporate use. The new technology upgrades also will help create efficiencies and save resources on daily tasks for our staff.”
René Salazar, Managing Director of Latin America, Caribbean and Canada, at Fiserv added: “DSB is listening to its customers, and taking steps to enable them to manage their finances when and where they want. The bank’s investments provide multi-channel services that make life easier for its customers. As a long-standing client, DSB has seen the value Fiserv brings with proven innovation, scalability and the ability to serve their needs as a financial institution.”