Cinkciarz.pl Introduces AI-Based Forex Chat Assistant

This is the first AI-based product of the firm.

Artificial Intelligence (AI) is making a massive impact in all sectors, and forex trading is not lagging behind.

Poland-based payment and forex exchange provider Cinkciarz.pl has launched an AI-based voice chat assistant app, called Conotoxia AI.

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The app can help the customers with any currency trading-related queries like exchange rates and market updates. However, the app is only supporting queries about the services provided by Cinkciarz.pl and fetches the data from the native platform.

The firm’s executives are very optimistic about the AI-based app and Tomasz Wartalski, Head of Mobile Products at Cinkciarz.pl, said: “We have prepared a universal app that is capable of answering almost any question. As always, financial services are at the forefront of our focus.”

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The firm had developed the app over Google Assistant, and any phones supporting Google Assistant can use Conotoxia AI. Moreover, just like Google Assistant, Conotoxia AI can take inputs in both voice command and text.

Cinkciarz.pl has introduced the app to its customers in 212 countries. For the meantime, the developers have only introduced command support in English, however, the firm has plans to introduce Polish language too.

In late 2017, Cinkciarz.pl, which was already providing forex services to institutions, has extended its services to retail customers. It launched a new subsidiary for the purpose, called Conotoxia.com, which is licensed and regulated by the Cyprus ‎Securities and Exchange Commission (CySEC).

Cinkciarz.pl, however, is facing a major trademark dispute with the global credit card giant MasterCard. It began as MasterCard objected to the registration of overlapping circles in the word-graphic trademarks consisting of the logo of Cinkciarz.pl and filed multiple lawsuits in various jurisdictions all over the world. Until now, Cinkciarz.pl had won most of the proceedings in Europe, however, hearings in Australia and the US are still pending.

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