FinCom Awards 36% More Compensations to Forex Traders in Q3 2022

Friday, 07/10/2022 | 17:21 GMT by Solomon Oladipupo
  • The number of complaints rose 5% to 809 complaints during Q3 2022.
  • The majority of complaints were about account blockage and funds withdrawal.
Financial Commission

The total compensation awarded to forex traders by the Financial Commission (FinCom), an independent external dispute resolution (EDR) body for the forex industry, jumped 36% to $79,494 at the end of the third quarter (Q3) of 2022.

Additionally, the number of complaints resolved by the body jumped 4% quarter-over-quarter (QoQ) from the 781 complaints resolved during the second quarter.

Of the new complaints, the ones valued between $1000 and $10,000 increased by 25%, FinCom said.

The world’s first forex industry-focused EDR body disclosed these figures on Tuesday in its key metrics for Q3 2022.

According to FinCom, complaints filed by disgruntled forex traders increased 5% to 809 complaints during the period.

FinComm Awards 36% More Compensations to Forex Traders in Q3 2022
FinComm says crypto volatility during Q3 shot up forex trading and subsequently complaints received.

The self-regulatory organization added that compensation sought from all brokers surged 51% to $3.4 million, even as the average complaint value climbed 45% to $4,266.

However, FinCom said trading-related complaints only accounted for 95 or 11.7% of all complaints received during the quarter.

On the contrary, non-trading-related complaints (430 in total) accounted for the majority or 53.2% of complaints, while finance-related complaints trailed behind with 284 complaints or 11.7%.

Most of these complaints were majorly on account blockage and funds withdrawal, followed by complaints on price check and stop out.

Other complaints centered on agreement breach, unauthorized access, advising service, and bonus policy, FinCom said.

Additionally, the EDR body noted that complaints ruled in favour of traders which jumped 57% QoQ while the average resolution time improved to 4.6 days.

Crypto Volatility and Forex Trading

According to CryptoCompare, a global cryptocurrency market data provider, volatility across cryptocurrency markets worsened in July and slipped away from the high levels reached in May.

FinComm believes that weak cryptocurrency prices among investors and a renewed focus on forex and derivatives trading influenced several of its key metrics in the last quarter.

“Renewed growth in filed and resolved complaints, as well as compensation sought suggest traders may be taking advantage of price volatility on traditional markets in light of the negative impact of such asset classes on digital currencies,” FinCom explained.

Meanwhile, FinCom on Friday admitted Vantage as an approved forex and contracts for difference broker member of its self-regulatory organization.

In late September, the EDR body added TMGM to the list of over 40 forex and CFD brokers under the member-driven organization.

The total compensation awarded to forex traders by the Financial Commission (FinCom), an independent external dispute resolution (EDR) body for the forex industry, jumped 36% to $79,494 at the end of the third quarter (Q3) of 2022.

Additionally, the number of complaints resolved by the body jumped 4% quarter-over-quarter (QoQ) from the 781 complaints resolved during the second quarter.

Of the new complaints, the ones valued between $1000 and $10,000 increased by 25%, FinCom said.

The world’s first forex industry-focused EDR body disclosed these figures on Tuesday in its key metrics for Q3 2022.

According to FinCom, complaints filed by disgruntled forex traders increased 5% to 809 complaints during the period.

FinComm Awards 36% More Compensations to Forex Traders in Q3 2022
FinComm says crypto volatility during Q3 shot up forex trading and subsequently complaints received.

The self-regulatory organization added that compensation sought from all brokers surged 51% to $3.4 million, even as the average complaint value climbed 45% to $4,266.

However, FinCom said trading-related complaints only accounted for 95 or 11.7% of all complaints received during the quarter.

On the contrary, non-trading-related complaints (430 in total) accounted for the majority or 53.2% of complaints, while finance-related complaints trailed behind with 284 complaints or 11.7%.

Most of these complaints were majorly on account blockage and funds withdrawal, followed by complaints on price check and stop out.

Other complaints centered on agreement breach, unauthorized access, advising service, and bonus policy, FinCom said.

Additionally, the EDR body noted that complaints ruled in favour of traders which jumped 57% QoQ while the average resolution time improved to 4.6 days.

Crypto Volatility and Forex Trading

According to CryptoCompare, a global cryptocurrency market data provider, volatility across cryptocurrency markets worsened in July and slipped away from the high levels reached in May.

FinComm believes that weak cryptocurrency prices among investors and a renewed focus on forex and derivatives trading influenced several of its key metrics in the last quarter.

“Renewed growth in filed and resolved complaints, as well as compensation sought suggest traders may be taking advantage of price volatility on traditional markets in light of the negative impact of such asset classes on digital currencies,” FinCom explained.

Meanwhile, FinCom on Friday admitted Vantage as an approved forex and contracts for difference broker member of its self-regulatory organization.

In late September, the EDR body added TMGM to the list of over 40 forex and CFD brokers under the member-driven organization.

About the Author: Solomon Oladipupo
Solomon Oladipupo
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About the Author: Solomon Oladipupo
Solomon Oladipupo is a journalist and editor from Nigeria that covers the tech, FX, fintech and cryptocurrency industries. He is a former assistant editor at AgroNigeria Magazine where he covered the agribusiness industry. Solomon holds a first-class degree in Journalism & Mass Communication from the University of Lagos where he graduated top of his class.
  • 1050 Articles
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