BDO Unibank Expands Fiserv Relationship to Upgrade Core Banking Systems

Fiserv has made a major expansion in the Asia Pacific region, with its solutions now used by 68 clients.

BDO Unibank, by far the largest bank in the Philippines, has extended its long-term relationship with Fiserv after upgrading to the recent version of Signature, a retail core banking platform, as well as expanding its enterprise framework solution for its managed services.

The Brookfield-based financial services technology company also offers BDO Unibank its Communicator product to provide integration between Signature and third-party solutions.

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With the upgrade of the Signature solutions, BDO Unibank now has a new front-end design that offers continued ease-of-use and a streamlined view of the customer for bank staff. On the back end, the bank now has real-time online transaction processing and streamlined end-of-day processes that save hours of manual work per day.

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Live in more than 40 countries, Signature is a multi-lingual, multicurrency core account processing solution designed to meet the enterprise needs of today’s innovative banks.

Founded in 1984 and headquartered in Brookfield, Wisconsin, Fiserv has made a major expansion in the Asia Pacific region, with its solutions now used by 68 clients in 13 countries including some of the largest banks in Australia, Thailand, and Indonesia. Worldwide, Fiserv supports more than 12,000 clients in over 80 countries and moves more than $1.5 trillion every year on behalf of its clients.

Marc Mathenz, Managing Director of Asia Pacific at Fiserv, commented: “In order to succeed, financial institutions need reliable technology that is flexible and agile. Our priority is to enable financial institutions to provide innovative financial services that are in step with how people live and work. By upgrading to the latest version of Signature, BDO Unibank has invested in its future to stay ahead of rapid market changes and focus on serving its customers.”

Ricardo Martin, Head of Information Technology at BDO Unibank, added: “We chose to continue and expand our relationship with Fiserv because they have delivered reliable technology that has scaled with our growth, and we are confident they have the technology and expertise to enable us to compete with new financial service players that are entering the market. The resilient technology allows us to be flexible when responding to customer needs and provide new products quickly and seamlessly.”

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