OMG! is that going to affect other brokers?

As far as I know the clients are not going to be affected as it regulated by the FCA

Retail Segregated funds are "safe" unless of course there is criminal activity – un segregated funds (professional traders and institutions) are part of "the company's" capital and therefore exposed if the company cannot meet its obligations.

But what will be the future on money held with alpari uk accounts have stopped working how v can withdraw amounts and other matters

If the trading account if not of professional trader, but just standard with a small amount, it is safe? There is a minimum amount that is secure?

@Ron Ok but, when we will be able to withdraw our deposits? I deposited last week…

CFTC, are you listening? Do you see that it is possible to have broker insolvency, whether due to fraud or real market blowout, and client funds are still protected due to enforced segregation of client funds?

I wonder if I get my deposit, I have a confirmation of the withdrawal dated 12th January. No news since than.

Alpari has segregated account, but it closed the operativity in its site, so now how can we to withdraw the funds? Alpati support doesn’t not respond. We should write to FCA and Barclays Bank

who should we contact for the return of the money?

I have been a client of Alpari for some time. It happened to me that my equity/free margin was exceeded by my loss. I did not notice that Alpari sustained my loss. They closed my positions and transferred all losses to me immediately. for that end I do not understand what they mean by “Where a client cannot cover this loss, it is passed on to us.” This move is stinking. A broker gets money and buys something on behalf of the client. Pure win, loss is impossible. We will see if get back our money. If we do this… Read more »

@Vilmos P, Please let me know how I can get in touch with you in case of a legal action.
Still I hope the backoffice of Alpari will at least send a letter of information with the necessary steps.

hello;

can someone explain me what is the procedure to recover funds alpari account?
alpari not answer.

Vilmos, is not criminal, probably you dont understand how ECN brokers operate…on your case, you lost all your money but the broker couldnt close your position at time!! because the lack of liquidity so , if your account get killed at 0.90 por example, but the next order filled to close your operation is on 0.80, all that pips must be covered by alpari , because your funds are empty!! and thats not your fault, so imagine this situation with a lot of clients…

Bye

Another victim / victims of Swiss franc.This currency it was causing so many problems in Europe in past, I cannot understand why are people still choosing it to trade with ?Feel sorry about the clients and Alpari,I was with them abouth 1 month only,by my opinion it was a good broker. RIP.

Jorge,
If you are a UK resident,AT THIS STAGE :
-Because of Alpari is still trading (active satus at companies house) You should contact Alpari first.
-If no response,or you are unhappy,should contact Financial Ombudsman Service,as they dealing with complaints against authorised firms that are still trading.
Alpari is FCA regulated,your investments are covered 100% of the first £50,000.

Alpari has been brain dead for at least a year already and was on life support system connected to Andrey Dashin’s cash flow from russia (which is not flowing any more because of the weakness of the ruble – so his alpari russia profits are worth peanuts now). They just used the CHF as an excuse to close down finally. Closing down any other way would have scared alpari russia and FXTM traders away. Clever PR move by Dashin. You can fool all the people some of the time, and some of the people all the time, but you cannot… Read more »

@Roger I am not so sure this is his intention. Why would anyone damage a brand by going bankrupt? Cause the alpari brand was strong despite their issues. Anyway no one knows but himself.

I am on the same boat. Got an account with Alpari and can’t get access to it. I am waiting for further announcement from the firm. They havent gone publically into solvency and are looking to sell which is a good thing, I suppose.

As Daniele says, they are trying to sell, so official insolvency is not yet in order.
Alpari accounts are covered up to £50 k, by FCA.
But off course in all insolvency cases, it’ll take time to sort all accounts for releasing money.
Anyone can go to http://www.fca.org.uk/consumers/complaints-and-compensation/how-to-complain .
I’m also hit by Alpari’s situation, tried calling and e-mailing them. But everything closed.
Be patient people. Maybe they get a good offer to sell company, or get new investors like FXCM.

I hope they get rescued if not this will go very bad for a lot of people like me, i have had this experience before with crown forex now Alpari again,

i hope they get rescued if not this will really go bad for a lot of people like us,i have had this same problem with crownforex in the past & i couldn’t get back thousands of dollars,i really hope this won’t happen again this time