Bank Austria, a subsidiary of Unicredit, has announced the integration of the social banking solution of Israeli fintech firm PayKey on its platform.
With this, the clients of the bank will receive instant access to various financial services, including peer-to-peer (P2P) payments and balance checking from social and messaging mobile applications.
“Many people talk about digitization, we make it happen,” Robert Zadrazil, CEO of UniCredit Bank Austria, said. “It goes without saying that our customers communicate with us on an increasingly mobile basis: almost one in two customers already use mobile banking and the trend in this area continues to grow strongly, while at the same time personal advice in our branches remains indispensable.”
Enhancing customer engagement
Based in Tel Aviv, PayKey enables banks, telcos, and mobile wallets to offer their customers instant access to a variety of financial services. It offers a white-label Social Payments Solution that can be integrated by the financial service providers for enhancing their client engagement.
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Bank Austria has used the same solution of PayKey to develop UniCredit Bank Austria Keyboard for its client base.
“In cooperation with the innovative FinTech PayKey, the Bank Austria Keyboard offers modern banking via smartphone keyboard in direct connection to our mobile banking. Mobile banking thus becomes an integral part of daily smartphone use,” Zadrazil added.
“Our solution enables UniCredit Bank Austria to streamline its services into users’ digital lives, keeping these services always in front of customers – no matter what they’re doing on their phones. It is particularly important for us to have won Austria’s largest bank as a partner, UniCredit Bank Austria, which is also a member of UniCredit, one of the largest banking groups in Europe,” Guy Ziv, chief sales officer of PayKey, said.