ANZ’s CEO Embarks on Digital Banking Strategy Amidst Personnel Shakeup

ANZ has seen some personnel changes with a new digital banking focus defining the group's future strategy.

The Australia and New Zealand Banking Group (ANZ) has embarked on a revamped personnel structuring and leadership, with plans for the group’s Chief Operating Officer (COO) Alistair Currie to step down later this year – in his stead, CIO Scott Collary will be assuming command of the role and all shared services at ANZ.

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The primary impetus behind the move will be to foster a direct technology reporting line to ANZ’s Chief Executive Officer (CEO) Shayne Elliott. Per the shakeup, the bank’s new structure will help reinforce a strategic technological role alongside its digital banking capabilities.

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In addition, ANZ is shuffling other segments of its operations, culminating in divisional COOs assuming greater control over end-to-end control of customer processes as well as driving the next phase of productivity gains. As such, Deputy CEO Graham Hodges will assume the mantle of responsibility over group hubs, enterprise services, and group property. By extension, Nigel Dobson will take over wholesale digital strategy and payments transformation, whereby reporting to ANZ’s digital banking lead, Maile Carnegie.

Despite having recently ascended to the role, Mr. Elliott has already publicly declared that his legacy will be the digital transformation of the Australian bank with the focus of his tenure dealing with the execution and realization of this trend. He has since shaken up senior management as well as carving out an entirely new role for ANZ’s digital banking group executive.

According to Mr. Elliot in a recent statement on the restructuring: “These changes to our operating model better support ANZ’s strategic priorities and allow us to build on the significant progress that has been made in recent years in Technology, Operations and Shared Services.”

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