New market entrants will further increase competition for experienced professionals.
Benefits and flexible working options can be as important as salary.
Op-ed
According to Glassdoor (which collates salary data submitted anonymously), the average base salary for an FX trader in the UK in November 2022 was £69,182 and additional cash compensation, including bonuses and commission, averaged £86,851. The equivalent figures for an FX analyst were £40,207 and £4,102, respectively.
The most in-demand roles within the institutional space are sales professionals that have a genuine transferable book of clients, followed by trade support roles, such as solutions and operations, observed Reece Pawsey, the Director FinTop Consulting. “Within the retail space the greatest demand is for multilingual sales and business development professionals, which typically consists of retention and conversion,” he said.
Unsurprisingly, there are insufficient numbers of candidates who meet the institutional profile, which has led to some brokers extending their search beyond individuals who bring business with them to those with experience but no transferable book of clients, or even more junior candidates. In the retail space, many candidates fit into either the retention or conversation category but lack the experience to generate new business.
Reece Pawsey, FinTop Consulting
According to Pawsey, brokers in the institutional space are now offering significantly higher base salaries than they were 12 months ago, unlike their retail counterparts, where salaries have remained largely the same. “As more new players enter the market it will become increasingly competitive with brokers competing for experienced candidates with a book of clients,” he said. “That being said, the suitability of these clients also depends on the spreads, products and additional solutions offered by the broker.”
Rebalancing of Roles
Michael Williams Associates has seen a consistent demand for both sales and trading roles explained the Managing Partner, Neil Price. “Following the transition of selected staff from London to the EU in line with the post-Brexit regulatory requirement over the last two years, we are now seeing firms rebalance – essentially moving from the establishment of new desks to expansion and upgrading,” he said.
The move towards digitisation of the FX business continues to drive the need for technical and quantitative experience, particularly in trading, which means that demand can outweigh the supply for specific skills, added Price.
In Cyprus, there is strong demand for MT4/MT5 administrators, experienced traders/dealers who are willing to work rotational shifts to cover all markets, and IT development profiles said Hayley Buckle, the Director of Recruitment at GRS Recruitment.
“Not only is the supply of talent looking for work very limited – the needs of the individuals have changed,” she explained. “Over the past few years with the implementation of hybrid and remote working, more people are looking for positions that will allow them to work from home. With wellbeing at the top of most individuals’ lists when job hunting, the benefits that companies offer have also changed to include gym memberships and on site massages, for example.”
“Compliance/AML candidates are particularly highly sought after,” she said. “Given CySEC’s stricter controls and fines, and what is happening in the financial world in general, companies are assessing their compliance programmes and enhancing them in order to meet regulatory guidelines.”
Crypto Cannibalism?
As we have previously reported high-profile figures have made the transition from FX to crypto in recent times, including the former Head of Electronic FX trading at Lloyds Bank. One of the most notable moves was made earlier this year by the Managing Director and Global Head of FX prime brokerage at Jefferies and the investment bank’s Global Head of FXPB distribution, who set up execution-only crypto ECN Crossover Markets.
“The attractiveness of working at a crypto company gives them an edge when competing for candidates within the FX talent pool,” said Donna Stephenson. “We have spoken to candidates that are actively seeking opportunities within the crypto space, from software engineers to executive directors that want to head up a CySEC licensed crypto asset service provider.”
Donna Stephenson, founder and CEO Emerald Zebra
Comparing average salaries and incentives for similar positions in FX and crypto is not easy. Glassdoor data suggests the national average salary for a crypto trader in the UK is £56,500, which rises to £80,200 when bonuses and commission are factored in. To put that in context, additional cash compensation alone for FX traders was more than £86,850.
However, Stephenson refers to rising salary expectations linked to the shortage of skilled and experienced people. “One of our crypto clients has stated that crypto software engineers are more expensive than FX engineers due to the complexity of the industry and that companies are paying up to 30% above the market rate, which we can confirm from recent experience.”
A further complicating factor, when it comes to a comparison of earnings, is that those working in the crypto sector often receive a significant portion of their salaries in cryptocurrency.
In today's crypto winter, where crypto layoffs and crypto company collapses like that of FTX, are dominating the news, the whole crypto sector itself is witnessing a drastic change unfurl. How that impacts the FX talent wars remains to be seen, FX jobs it seems, are for the long term. However, it would not be surprising to see a few more resumes in FX HR inboxes over the coming months and it will be interesting to see what the knock-on effect that will bring.
Passive Incentives
The lack of suitably qualified/experienced technology candidates actively seeking career moves has contributed to firms offering higher salaries to attract passive candidates: those individuals that are not necessarily looking to change employers but might consider a move to realise a higher salary. In Cyprus, this has translated into an increase in the salaries offered to a mid-level developer from €40-45,000 in 2020 to €50-70,000 this year.
Candidates are not only commanding higher salaries, but they are also factoring the culture of the company and its reputation into their decision-making process explains Donna Stephenson, the CEO of Emerald Zebra. Stephenson offers the following salary guide for FX positions, corroborated by other industry sources:
“Whilst salary is still king, the majority of employers have fixed their retention issues and now boast shiny new offices, new management teams, training, coaching and wellbeing programmes, signing on bonuses, lunch and refreshment facilities, team socials, and hybrid or flexible working,” she said.
This means that not only are there more jobs than candidates, but passive candidates are not easily tempted. Many employers have sought to address this by providing relocation assistance and work visa sponsorship.
Earlier this year, the Cypriot government introduced new tax incentive schemes, third-country work visas and spousal work visas to assist companies to attract candidates to relocate to Cyprus.
Katerina Andreou, the CEO of HR Innovate, which sees the greatest demand for affiliate roles, sales and retention, observed that staff turnover makes the recruitment process even more challenging.
Inflated Expectations?
Inflation is running high in both the UK (where the consumer prices index rose by 9.6% in the 12 months to October 2022) and Cyprus, where the October figure of 8.6% was the lowest since April. However, it is still almost double the amount it was for the same period of time last year.
Yet, while Pawsey reckons UK candidate salary expectations have not been significantly impacted by rising inflation rates, it’s a different story in the eastern Mediterranean where the cost of living in the forex hub of Limassol has dramatically increased, meaning a bigger salary is now a must.
“Most candidates are aware that there is a talent shortage and that – coupled with ever-increasing living costs – has meant salary expectations are definitely higher, as are general expectations regarding package benefits and working conditions,” said Andreou.
Terri Neofitou, the Country Director at Emerald Zebra, reckoned candidates are considering the stability as well as the value of a new role and are more likely to ask whether a prospective employer is a good career move for them.
“Questions include ‘is it a new role created due to the success or expansion of the team’ and ‘is it a replacement and if so, why,” said Neofitou. “There is also greater questioning of the job responsibilities and the company’s short and long-term goals.”
According to Glassdoor (which collates salary data submitted anonymously), the average base salary for an FX trader in the UK in November 2022 was £69,182 and additional cash compensation, including bonuses and commission, averaged £86,851. The equivalent figures for an FX analyst were £40,207 and £4,102, respectively.
The most in-demand roles within the institutional space are sales professionals that have a genuine transferable book of clients, followed by trade support roles, such as solutions and operations, observed Reece Pawsey, the Director FinTop Consulting. “Within the retail space the greatest demand is for multilingual sales and business development professionals, which typically consists of retention and conversion,” he said.
Unsurprisingly, there are insufficient numbers of candidates who meet the institutional profile, which has led to some brokers extending their search beyond individuals who bring business with them to those with experience but no transferable book of clients, or even more junior candidates. In the retail space, many candidates fit into either the retention or conversation category but lack the experience to generate new business.
Reece Pawsey, FinTop Consulting
According to Pawsey, brokers in the institutional space are now offering significantly higher base salaries than they were 12 months ago, unlike their retail counterparts, where salaries have remained largely the same. “As more new players enter the market it will become increasingly competitive with brokers competing for experienced candidates with a book of clients,” he said. “That being said, the suitability of these clients also depends on the spreads, products and additional solutions offered by the broker.”
Rebalancing of Roles
Michael Williams Associates has seen a consistent demand for both sales and trading roles explained the Managing Partner, Neil Price. “Following the transition of selected staff from London to the EU in line with the post-Brexit regulatory requirement over the last two years, we are now seeing firms rebalance – essentially moving from the establishment of new desks to expansion and upgrading,” he said.
The move towards digitisation of the FX business continues to drive the need for technical and quantitative experience, particularly in trading, which means that demand can outweigh the supply for specific skills, added Price.
In Cyprus, there is strong demand for MT4/MT5 administrators, experienced traders/dealers who are willing to work rotational shifts to cover all markets, and IT development profiles said Hayley Buckle, the Director of Recruitment at GRS Recruitment.
“Not only is the supply of talent looking for work very limited – the needs of the individuals have changed,” she explained. “Over the past few years with the implementation of hybrid and remote working, more people are looking for positions that will allow them to work from home. With wellbeing at the top of most individuals’ lists when job hunting, the benefits that companies offer have also changed to include gym memberships and on site massages, for example.”
“Compliance/AML candidates are particularly highly sought after,” she said. “Given CySEC’s stricter controls and fines, and what is happening in the financial world in general, companies are assessing their compliance programmes and enhancing them in order to meet regulatory guidelines.”
Crypto Cannibalism?
As we have previously reported high-profile figures have made the transition from FX to crypto in recent times, including the former Head of Electronic FX trading at Lloyds Bank. One of the most notable moves was made earlier this year by the Managing Director and Global Head of FX prime brokerage at Jefferies and the investment bank’s Global Head of FXPB distribution, who set up execution-only crypto ECN Crossover Markets.
“The attractiveness of working at a crypto company gives them an edge when competing for candidates within the FX talent pool,” said Donna Stephenson. “We have spoken to candidates that are actively seeking opportunities within the crypto space, from software engineers to executive directors that want to head up a CySEC licensed crypto asset service provider.”
Donna Stephenson, founder and CEO Emerald Zebra
Comparing average salaries and incentives for similar positions in FX and crypto is not easy. Glassdoor data suggests the national average salary for a crypto trader in the UK is £56,500, which rises to £80,200 when bonuses and commission are factored in. To put that in context, additional cash compensation alone for FX traders was more than £86,850.
However, Stephenson refers to rising salary expectations linked to the shortage of skilled and experienced people. “One of our crypto clients has stated that crypto software engineers are more expensive than FX engineers due to the complexity of the industry and that companies are paying up to 30% above the market rate, which we can confirm from recent experience.”
A further complicating factor, when it comes to a comparison of earnings, is that those working in the crypto sector often receive a significant portion of their salaries in cryptocurrency.
In today's crypto winter, where crypto layoffs and crypto company collapses like that of FTX, are dominating the news, the whole crypto sector itself is witnessing a drastic change unfurl. How that impacts the FX talent wars remains to be seen, FX jobs it seems, are for the long term. However, it would not be surprising to see a few more resumes in FX HR inboxes over the coming months and it will be interesting to see what the knock-on effect that will bring.
Passive Incentives
The lack of suitably qualified/experienced technology candidates actively seeking career moves has contributed to firms offering higher salaries to attract passive candidates: those individuals that are not necessarily looking to change employers but might consider a move to realise a higher salary. In Cyprus, this has translated into an increase in the salaries offered to a mid-level developer from €40-45,000 in 2020 to €50-70,000 this year.
Candidates are not only commanding higher salaries, but they are also factoring the culture of the company and its reputation into their decision-making process explains Donna Stephenson, the CEO of Emerald Zebra. Stephenson offers the following salary guide for FX positions, corroborated by other industry sources:
“Whilst salary is still king, the majority of employers have fixed their retention issues and now boast shiny new offices, new management teams, training, coaching and wellbeing programmes, signing on bonuses, lunch and refreshment facilities, team socials, and hybrid or flexible working,” she said.
This means that not only are there more jobs than candidates, but passive candidates are not easily tempted. Many employers have sought to address this by providing relocation assistance and work visa sponsorship.
Earlier this year, the Cypriot government introduced new tax incentive schemes, third-country work visas and spousal work visas to assist companies to attract candidates to relocate to Cyprus.
Katerina Andreou, the CEO of HR Innovate, which sees the greatest demand for affiliate roles, sales and retention, observed that staff turnover makes the recruitment process even more challenging.
Inflated Expectations?
Inflation is running high in both the UK (where the consumer prices index rose by 9.6% in the 12 months to October 2022) and Cyprus, where the October figure of 8.6% was the lowest since April. However, it is still almost double the amount it was for the same period of time last year.
Yet, while Pawsey reckons UK candidate salary expectations have not been significantly impacted by rising inflation rates, it’s a different story in the eastern Mediterranean where the cost of living in the forex hub of Limassol has dramatically increased, meaning a bigger salary is now a must.
“Most candidates are aware that there is a talent shortage and that – coupled with ever-increasing living costs – has meant salary expectations are definitely higher, as are general expectations regarding package benefits and working conditions,” said Andreou.
Terri Neofitou, the Country Director at Emerald Zebra, reckoned candidates are considering the stability as well as the value of a new role and are more likely to ask whether a prospective employer is a good career move for them.
“Questions include ‘is it a new role created due to the success or expansion of the team’ and ‘is it a replacement and if so, why,” said Neofitou. “There is also greater questioning of the job responsibilities and the company’s short and long-term goals.”
Paul Golden is an experienced freelance financial journalist with a strong institutional background. Over the past two decades, he has written for globally recognised financial publications, covering topics such as market structure, regulation, trading behaviour, and economic policy.
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As Singapore's capital-intensive requirements leave only a few retail brokers active in the city-state, there are many opportunities to be made in and around.
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Attendees will walk away with:
Survey of capital thresholds and other requirements across regions in APAC
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As Singapore's capital-intensive requirements leave only a few retail brokers active in the city-state, there are many opportunities to be made in and around.
This session gathers regulators, advisors, and operators who have set up across multiple APAC jurisdictions to break down figures, what's working, what's breaking, and what's next.
Attendees will walk away with:
Survey of capital thresholds and other requirements across regions in APAC
Nuanced understanding of Singapore's role in the retail trading space
Glimpse into parallel developments in digital assets and RWA
As Singapore's capital-intensive requirements leave only a few retail brokers active in the city-state, there are many opportunities to be made in and around.
This session gathers regulators, advisors, and operators who have set up across multiple APAC jurisdictions to break down figures, what's working, what's breaking, and what's next.
Attendees will walk away with:
Survey of capital thresholds and other requirements across regions in APAC
Nuanced understanding of Singapore's role in the retail trading space
Glimpse into parallel developments in digital assets and RWA
As Singapore's capital-intensive requirements leave only a few retail brokers active in the city-state, there are many opportunities to be made in and around.
This session gathers regulators, advisors, and operators who have set up across multiple APAC jurisdictions to break down figures, what's working, what's breaking, and what's next.
Attendees will walk away with:
Survey of capital thresholds and other requirements across regions in APAC
Nuanced understanding of Singapore's role in the retail trading space
Glimpse into parallel developments in digital assets and RWA
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For fintechs who try to capture the retail investment crowd, payments can be a game-changer from user experience to back-office plumbing.
This session brings together builders from across the payment ecosystem to examine how new rails are altering the way capital moves in APAC and beyond.
Attendees will walk away with:
A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
For fintechs who try to capture the retail investment crowd, payments can be a game-changer from user experience to back-office plumbing.
This session brings together builders from across the payment ecosystem to examine how new rails are altering the way capital moves in APAC and beyond.
Attendees will walk away with:
A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
For fintechs who try to capture the retail investment crowd, payments can be a game-changer from user experience to back-office plumbing.
This session brings together builders from across the payment ecosystem to examine how new rails are altering the way capital moves in APAC and beyond.
Attendees will walk away with:
A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
For fintechs who try to capture the retail investment crowd, payments can be a game-changer from user experience to back-office plumbing.
This session brings together builders from across the payment ecosystem to examine how new rails are altering the way capital moves in APAC and beyond.
Attendees will walk away with:
A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
For fintechs who try to capture the retail investment crowd, payments can be a game-changer from user experience to back-office plumbing.
This session brings together builders from across the payment ecosystem to examine how new rails are altering the way capital moves in APAC and beyond.
Attendees will walk away with:
A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
For fintechs who try to capture the retail investment crowd, payments can be a game-changer from user experience to back-office plumbing.
This session brings together builders from across the payment ecosystem to examine how new rails are altering the way capital moves in APAC and beyond.
Attendees will walk away with:
A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
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From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
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Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
Overfunded or Underregulated? The APAC Prop Trading Story
Overfunded or Underregulated? The APAC Prop Trading Story
Overfunded or Underregulated? The APAC Prop Trading Story
Overfunded or Underregulated? The APAC Prop Trading Story
Overfunded or Underregulated? The APAC Prop Trading Story
Overfunded or Underregulated? The APAC Prop Trading Story
APAC now accounts for nearly half of global prop firm sign-up growth, with emerging markets pulling away from established hubs. The pass rates, however, tell a different story.
This session brings together prop firms, regional brokers, and specialists to examine where the APAC growth story holds and where it doesn't.
Attendees will walk away with:
A clear view of which APAC markets are generating real funded trader volume versus registration noise, and why that gap matters more than the headline figures
Understanding of how mobile-first acquisition funnels and grey-market legacies complicate KYC, payout infrastructure, and regulatory standing across jurisdictions
Insight into how India, Vietnam, and Singapore are each handling the shift from offshore leverage workarounds to licensed operations
Perspective on whether the low-barrier, high-volume prop model can survive regional professionalization without hollowing out its core audience
APAC now accounts for nearly half of global prop firm sign-up growth, with emerging markets pulling away from established hubs. The pass rates, however, tell a different story.
This session brings together prop firms, regional brokers, and specialists to examine where the APAC growth story holds and where it doesn't.
Attendees will walk away with:
A clear view of which APAC markets are generating real funded trader volume versus registration noise, and why that gap matters more than the headline figures
Understanding of how mobile-first acquisition funnels and grey-market legacies complicate KYC, payout infrastructure, and regulatory standing across jurisdictions
Insight into how India, Vietnam, and Singapore are each handling the shift from offshore leverage workarounds to licensed operations
Perspective on whether the low-barrier, high-volume prop model can survive regional professionalization without hollowing out its core audience
APAC now accounts for nearly half of global prop firm sign-up growth, with emerging markets pulling away from established hubs. The pass rates, however, tell a different story.
This session brings together prop firms, regional brokers, and specialists to examine where the APAC growth story holds and where it doesn't.
Attendees will walk away with:
A clear view of which APAC markets are generating real funded trader volume versus registration noise, and why that gap matters more than the headline figures
Understanding of how mobile-first acquisition funnels and grey-market legacies complicate KYC, payout infrastructure, and regulatory standing across jurisdictions
Insight into how India, Vietnam, and Singapore are each handling the shift from offshore leverage workarounds to licensed operations
Perspective on whether the low-barrier, high-volume prop model can survive regional professionalization without hollowing out its core audience
APAC now accounts for nearly half of global prop firm sign-up growth, with emerging markets pulling away from established hubs. The pass rates, however, tell a different story.
This session brings together prop firms, regional brokers, and specialists to examine where the APAC growth story holds and where it doesn't.
Attendees will walk away with:
A clear view of which APAC markets are generating real funded trader volume versus registration noise, and why that gap matters more than the headline figures
Understanding of how mobile-first acquisition funnels and grey-market legacies complicate KYC, payout infrastructure, and regulatory standing across jurisdictions
Insight into how India, Vietnam, and Singapore are each handling the shift from offshore leverage workarounds to licensed operations
Perspective on whether the low-barrier, high-volume prop model can survive regional professionalization without hollowing out its core audience
APAC now accounts for nearly half of global prop firm sign-up growth, with emerging markets pulling away from established hubs. The pass rates, however, tell a different story.
This session brings together prop firms, regional brokers, and specialists to examine where the APAC growth story holds and where it doesn't.
Attendees will walk away with:
A clear view of which APAC markets are generating real funded trader volume versus registration noise, and why that gap matters more than the headline figures
Understanding of how mobile-first acquisition funnels and grey-market legacies complicate KYC, payout infrastructure, and regulatory standing across jurisdictions
Insight into how India, Vietnam, and Singapore are each handling the shift from offshore leverage workarounds to licensed operations
Perspective on whether the low-barrier, high-volume prop model can survive regional professionalization without hollowing out its core audience
APAC now accounts for nearly half of global prop firm sign-up growth, with emerging markets pulling away from established hubs. The pass rates, however, tell a different story.
This session brings together prop firms, regional brokers, and specialists to examine where the APAC growth story holds and where it doesn't.
Attendees will walk away with:
A clear view of which APAC markets are generating real funded trader volume versus registration noise, and why that gap matters more than the headline figures
Understanding of how mobile-first acquisition funnels and grey-market legacies complicate KYC, payout infrastructure, and regulatory standing across jurisdictions
Insight into how India, Vietnam, and Singapore are each handling the shift from offshore leverage workarounds to licensed operations
Perspective on whether the low-barrier, high-volume prop model can survive regional professionalization without hollowing out its core audience