It’s funny … I always thought that I had to email or chat with a customer service representative for my answer, when I was having difficulties with my forex broker. Well no more, from beautiful Salt Lake City Interbank is bringing a new and exclusive platform to their customers. The “Interbank Ideas platform” is expected to break down the barriers between the broker and its customers.
The Interbank FX team is uncovering a new clever portable platform that would ease customer interaction with their broker. The new platform will allow the customers voices to be heard and give Interbank the opportunity to get insightful information on what the strength and weaknesses maybe. This is definitely a new and unique way to build a long-term relationship with their existing forex traders. I also, expect a new wave of forex traders to join the Interbank, especially if they have been looking for an escape route from their current broker. The new portable idea will be monitored by an experienced customer service team that would be watching for suggestions, feedback, and recommendations.
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I have had the chance to take a sneak peek at the platform. There definitely has been a lot of thought process that went into the project. Let’s first start with the layout of the platform; it’s very easy to navigate, straightforward, and friendly. It also has 4 engaging buttons which will help you navigate to what you are looking for; which consist of popular ideas, recent ideas, top all-time, and comments. You will also have the ability to browse through 10 different categories to accelerate your search. If you see a post that you think would be helpful to others; simply click on “promote” and that would give the post a higher rating.
In terms of awesomeness, you will have to give it to the Interbank FX team. My expectation weren’t very high, I expected a simple forum which majority forex brokers do currently have; but this is takes the cake away! Not only does Interbank FX enjoy being one of the highest rated brokers in the world but now they can enjoy more satisfied customers. If you have been looking for a new forex broker, don’t look any further because Interbank is the clear-cut choice.