Financial and Business News

Whistleblowers Flag 98 Consumer Duty Issues at FCA in Q2 Among 1,130 Allegations

Wednesday, 13/08/2025 | 15:21 GMT by Tareq Sikder
  • The total number of reports reached 315, up from 253 in the same period last year.
  • Top allegations were compliance 199, with consumer duty listed fourth.
FCA

The Financial Conduct Authority has released data on whistleblowing activity for the second quarter of 2025. The figures cover new reports received between April and June, and existing reports closed in the same period.

Between April and June 2025, the FCA received 315 new whistleblowing reports. This was higher than the 253 reports in the same period last year. It was also above the 281 reports received in the first quarter of 2025. Reports were submitted by telephone, email, online form, and post.

Top Allegations Reported

The 315 reports contained 1,130 allegations in total. The most common allegations were compliance with 199 cases, fitness and propriety with 162 cases, culture of organisation with 147 cases, and consumer duty with 98 cases.

Source: FCA
Source: FCA

Protecting Whistleblower Identities

The FCA said protecting whistleblower identities remains a priority. Providing contact details allows the authority to follow up on disclosures, ask questions, and explain how identities are protected.

You may find it interesting at FinanceMagnates.com: FCA Reports 209 Consumer Duty Allegations Among 2,684 Whistleblowing Claims.

Source: FCA
Source: FCA

Reports Closed and Actions Taken

The FCA closed 350 reports in the quarter. Eight reports, or 2.3 percent, resulted in significant action to manage harm, including enforcement measures, skilled person reviews, or restricting a firm’s permissions or an individual’s approval.

A further 147 reports, or 42 percent, led to action to reduce harm, such as requesting information from firms, conducting visits, or seeking formal attestations of compliance.

The FCA said 181 reports, or 52 percent, informed its work without direct action. Eleven reports, or 3.1 percent, were not considered indicative of harm but were recorded for reference. Two reports, or 0.6 percent, were classified as other.

FCA Reports 281 Whistleblowing Cases Q1

Earlier, the FCA published data on whistleblowing reports received and closed between January and March 2025. During this period, it received 281 new reports containing 752 allegations, with compliance the most common issue at 184 cases. Of the reports, 181 included contact details, while 100 were anonymous. The FCA closed 468 reports, taking significant or harm-reducing action in some cases, while others informed its broader work.

The Financial Conduct Authority has released data on whistleblowing activity for the second quarter of 2025. The figures cover new reports received between April and June, and existing reports closed in the same period.

Between April and June 2025, the FCA received 315 new whistleblowing reports. This was higher than the 253 reports in the same period last year. It was also above the 281 reports received in the first quarter of 2025. Reports were submitted by telephone, email, online form, and post.

Top Allegations Reported

The 315 reports contained 1,130 allegations in total. The most common allegations were compliance with 199 cases, fitness and propriety with 162 cases, culture of organisation with 147 cases, and consumer duty with 98 cases.

Source: FCA
Source: FCA

Protecting Whistleblower Identities

The FCA said protecting whistleblower identities remains a priority. Providing contact details allows the authority to follow up on disclosures, ask questions, and explain how identities are protected.

You may find it interesting at FinanceMagnates.com: FCA Reports 209 Consumer Duty Allegations Among 2,684 Whistleblowing Claims.

Source: FCA
Source: FCA

Reports Closed and Actions Taken

The FCA closed 350 reports in the quarter. Eight reports, or 2.3 percent, resulted in significant action to manage harm, including enforcement measures, skilled person reviews, or restricting a firm’s permissions or an individual’s approval.

A further 147 reports, or 42 percent, led to action to reduce harm, such as requesting information from firms, conducting visits, or seeking formal attestations of compliance.

The FCA said 181 reports, or 52 percent, informed its work without direct action. Eleven reports, or 3.1 percent, were not considered indicative of harm but were recorded for reference. Two reports, or 0.6 percent, were classified as other.

FCA Reports 281 Whistleblowing Cases Q1

Earlier, the FCA published data on whistleblowing reports received and closed between January and March 2025. During this period, it received 281 new reports containing 752 allegations, with compliance the most common issue at 184 cases. Of the reports, 181 included contact details, while 100 were anonymous. The FCA closed 468 reports, taking significant or harm-reducing action in some cases, while others informed its broader work.

About the Author: Tareq Sikder
Tareq Sikder
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A Forex technical analyst and writer who has been engaged in financial writing for 12 years.

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