Trading platform provider Ark Technologies says it slashed execution times by more than half after switching to a new infrastructure provider, helping drive what the company claims is a 70% annual increase in its customer base. Market data shows that the vast majority of traders value ultra-low latency, and brokers are constantly competing to process the highest possible number of transactions per second.

Ark Technologies Cuts Trading Latency in Half Through Infrastructure Upgrade

The London-based fintech firm moved its Ark Trader platform to servers.com's infrastructure, reducing trade execution latency from 400-500 milliseconds down to 180 milliseconds. The company claims the faster speeds have helped attract new clients.

Daily trading activity jumped from 400,000 to 700,000 trades per day for one client following the infrastructure change, according to Ark Technologies. The company migrated more than 50 servers in two months without requiring code changes.

“We didn't change a single line of code in our backend systems,” said Iyad Yasser, CTO and co-founder of Ark Technologies. “The acceleration of our platform for our traders and their customers, plus the significant growth of our business, is purely the result of a stronger, more stable network.”

Latency Becomes Critical For Brokers

Every millisecond counts in the financial markets; a fact well understood by FX and CFD brokers. A recent example is Axi’s move to integrate low-latency technology from Your Bourse, enabling the handling of up to 500,000 orders per second.

CFD trading operates on razor-thin margins where even small price movements can significantly impact returns due to leverage. When a trader clicks "buy" or "sell," any delay between that action and execution can result in slippage: the difference between the expected price and the actual fill price. For CFD brokers, high latency means their clients consistently receive worse prices than competitors, leading to client dissatisfaction and potential account closures.

This was also confirmed by a MetaQuotes study from a few years ago, which showed that 86% of traders prioritize ultra-low latency when building automated trading systems.

Issues with IP Addresses

Ark Technologies had been struggling with IP blocking issues that affected roughly three-quarters of its user base, particularly in Middle Eastern and Indian markets. The company's previous hosting provider had assigned recycled IP addresses that were flagged as problematic in those regions, causing frequent platform outages.

Servers.com addressed the IP problems by providing dedicated IP ranges and setting up proxy servers in Amsterdam, Singapore, and Hong Kong. The infrastructure provider also worked with Ark Technologies to develop backup and recovery systems.

“Seeing a 55% boost in execution speed and a 75% increase is no mean feat,” Mike Sparshott, trading and Web3 lead at servers.com, commented. “It’s clear that with the right infrastructure and underpinning customer support, a platform like Ark Trader can become a market-leading brokerage solution delivering exceptional results.”

The performance improvements have helped Ark Technologies expand in the Middle East and Gulf Cooperation Council regions, where much of its growth has come through customer referrals

Servers.com operates 23 data centers globally and serves more than 3,000 customers across trading, gaming, and Web3 sectors. Ark Technologies provides brokerage solutions including trading platforms, CRM systems, and white-label options for financial services firms.