CySEC Head: IronFX Failed to Identify Misuse of its Bonus System
- Finance Magnates met Demetra Kalogerou for a special interview, discussing the IronFX story that shook the industry.
Finance Magnates managed to sit down with her for a special and exclusive interview in light of the ongoing IronFx scandal that is far from being resolved.
We are following IronFX's misbehavior and your response to it. There are claims that the investigation has been delayed. What is your response?
“We actively respond to indications of potential misconduct or failure to full comply. In this case, we started getting investor complaints in February 2015 and started our investigation shortly after. It’s a big firm with hundreds of thousands of clients and all complaints received had to follow the process in place. The case took some time to complete due to its scale. It takes time to properly scrutinize any potential wrongdoing.”
You recently reached a settlement with IronFX. Why settle for 335,000 EUR when it's not enough to compensate its clients?
“The amount of a settlement isn’t directly or indirectly linked to the amount potentially needed for compensation. CySEC does not have any restitution powers over compensation of investors. Those who seek compensation have the right to go to the financial ombudsman or the courts. CySEC has issued a Circular which explains the procedure in place for investor complains which is available on its website. Our mandate is to supervise and CySEC will continue to closely supervise all CIFs under its supervision and will not hesitate to bring further enforcement forward in the event that the law is breached.”
We are an independent authority that works under the rule of law and not the political administration
Some claim that it is not nearly proportionate to the company's misbehavior.
“This settlement amount was the second highest that CySEC agreed to with a CIF. Generally, when a settlement is reached by CySEC, it indirectly implies that the firm accepts misbehavior. And having to immediately pay the amount is certainly a form of punishment. The primary issue was that the company’s Risk Management Risk Management One of the most common terms utilized by brokers, risk management refers to the practice of identifying potential risks in advance. Most commonly, this also involves the analysis of risk and the undertaking of precautionary steps to both mitigate and prevent for such risk.Such efforts are essential for brokers and venues in the finance industry, given the potential for fallout in the face of unforeseen events or crises. Given a more tightly regulated environment across nearly every asset class, most brokers employ a risk management department tasked with analyzing the data and flow of the broker to mitigate the firm’s exposure to financial markets moves. Why Risk Management is a Fixture Among BrokersTraditionally the company is employing a risk management team that is monitoring the exposure of the brokerage and the performance of select clients which it deems risky for the business. Common financial risks also come in the form of high inflation, volatility across capital markets, recession, bankruptcy, and others.As a countermeasure to these issues, brokers have looked to minimize and control the exposure of investment to such risks.In the modern hybrid mode of operation, brokers are sending out the flows from the most profitable clients to liquidity providers and internalize the flows from customers.This is deemed less risky and are likely to incur losses on their positions.This in turn allowing the broker to increase its revenue capture. Several software solutions exist to assist brokers to manage risk more efficiently and as of 2018, most connectivity/bridge providers are integrating a risk-management module into their offerings. This aspect of running a brokerage is also one of the most crucial ones when it comes to employing the right kind of talent. One of the most common terms utilized by brokers, risk management refers to the practice of identifying potential risks in advance. Most commonly, this also involves the analysis of risk and the undertaking of precautionary steps to both mitigate and prevent for such risk.Such efforts are essential for brokers and venues in the finance industry, given the potential for fallout in the face of unforeseen events or crises. Given a more tightly regulated environment across nearly every asset class, most brokers employ a risk management department tasked with analyzing the data and flow of the broker to mitigate the firm’s exposure to financial markets moves. Why Risk Management is a Fixture Among BrokersTraditionally the company is employing a risk management team that is monitoring the exposure of the brokerage and the performance of select clients which it deems risky for the business. Common financial risks also come in the form of high inflation, volatility across capital markets, recession, bankruptcy, and others.As a countermeasure to these issues, brokers have looked to minimize and control the exposure of investment to such risks.In the modern hybrid mode of operation, brokers are sending out the flows from the most profitable clients to liquidity providers and internalize the flows from customers.This is deemed less risky and are likely to incur losses on their positions.This in turn allowing the broker to increase its revenue capture. Several software solutions exist to assist brokers to manage risk more efficiently and as of 2018, most connectivity/bridge providers are integrating a risk-management module into their offerings. This aspect of running a brokerage is also one of the most crucial ones when it comes to employing the right kind of talent. Read this Term failed to identify potential misuse of its bonus system. We took this matter very seriously as managing risk is what underpins any financial organisation. The bonus practices prompted CySEC to issue a Circular in April 2015, which effectively sets a road map of the accepted market practices in terms of trading benefits. It's important to note that, in addition to the settlement amount, CySEC has imposed a list of corrective measures to be implemented by the company, as well as some restrictions on the company's activity.”
What are your comments on the allegations that IronFX’s ties with the President of Cyprus have helped? Did the president pressure you?
“We are an independent authority that works under the rule of law and not the political administration. Therefore, I don't have anything to say about that.”
You recently launched the Investor Compensation Fund (ICF): It currently holds around €17.5 million. What steps will CySEC take in the case a regulated broker goes bankrupt and is this amount is insufficient to compensate clients?
“The creation of the CIF Investor Compensation Fund (ICF) emanates from our mandate to protect the investors. Having this in mind and the risks in the market, we took the decision to review the regulation of the ICF. This process is currently underway. CySEC will hire an external advisor mandated to assess the ICF regulation. The aim is to ensure the ICF reflects the needs of the industry and its clientele and the prevailing risks. Our goal is to have this completed by the end of the year. We are considering various amendments, for example, whether the high risk firms might need to have a higher contribution to the fund in comparison to the ones with lower risks, i.e. the fees will depend on the risk profile.”
How does CySEC evaluate the conditions under which clients are entitled to compensation? What are your guidelines?
“A special committee is set to examine the applications of CIF clients towards the ICF and to assess the amount of compensation that each investor is entitled to. Having said that, it's important to underline that the activation of the ICF is the last resort. The ICF cannot be activated unless the CySEC revokes a CIF’s license, the CIF commits bankruptcy, and it is not in position to cover its outstanding obligations vis-à-vis its clients after the liquidation of its assets.”
This is the first part of the special interview with the head of CYSEC. The second part will be published later this week. The full interview, that includes many other hot topics, can be found in the new issue of the Quarterly Industry Report. To get the Q1 2016 report, please send an email to qir@financemagnates.com
Finance Magnates managed to sit down with her for a special and exclusive interview in light of the ongoing IronFx scandal that is far from being resolved.
We are following IronFX's misbehavior and your response to it. There are claims that the investigation has been delayed. What is your response?
“We actively respond to indications of potential misconduct or failure to full comply. In this case, we started getting investor complaints in February 2015 and started our investigation shortly after. It’s a big firm with hundreds of thousands of clients and all complaints received had to follow the process in place. The case took some time to complete due to its scale. It takes time to properly scrutinize any potential wrongdoing.”
You recently reached a settlement with IronFX. Why settle for 335,000 EUR when it's not enough to compensate its clients?
“The amount of a settlement isn’t directly or indirectly linked to the amount potentially needed for compensation. CySEC does not have any restitution powers over compensation of investors. Those who seek compensation have the right to go to the financial ombudsman or the courts. CySEC has issued a Circular which explains the procedure in place for investor complains which is available on its website. Our mandate is to supervise and CySEC will continue to closely supervise all CIFs under its supervision and will not hesitate to bring further enforcement forward in the event that the law is breached.”
We are an independent authority that works under the rule of law and not the political administration
Some claim that it is not nearly proportionate to the company's misbehavior.
“This settlement amount was the second highest that CySEC agreed to with a CIF. Generally, when a settlement is reached by CySEC, it indirectly implies that the firm accepts misbehavior. And having to immediately pay the amount is certainly a form of punishment. The primary issue was that the company’s Risk Management Risk Management One of the most common terms utilized by brokers, risk management refers to the practice of identifying potential risks in advance. Most commonly, this also involves the analysis of risk and the undertaking of precautionary steps to both mitigate and prevent for such risk.Such efforts are essential for brokers and venues in the finance industry, given the potential for fallout in the face of unforeseen events or crises. Given a more tightly regulated environment across nearly every asset class, most brokers employ a risk management department tasked with analyzing the data and flow of the broker to mitigate the firm’s exposure to financial markets moves. Why Risk Management is a Fixture Among BrokersTraditionally the company is employing a risk management team that is monitoring the exposure of the brokerage and the performance of select clients which it deems risky for the business. Common financial risks also come in the form of high inflation, volatility across capital markets, recession, bankruptcy, and others.As a countermeasure to these issues, brokers have looked to minimize and control the exposure of investment to such risks.In the modern hybrid mode of operation, brokers are sending out the flows from the most profitable clients to liquidity providers and internalize the flows from customers.This is deemed less risky and are likely to incur losses on their positions.This in turn allowing the broker to increase its revenue capture. Several software solutions exist to assist brokers to manage risk more efficiently and as of 2018, most connectivity/bridge providers are integrating a risk-management module into their offerings. This aspect of running a brokerage is also one of the most crucial ones when it comes to employing the right kind of talent. One of the most common terms utilized by brokers, risk management refers to the practice of identifying potential risks in advance. Most commonly, this also involves the analysis of risk and the undertaking of precautionary steps to both mitigate and prevent for such risk.Such efforts are essential for brokers and venues in the finance industry, given the potential for fallout in the face of unforeseen events or crises. Given a more tightly regulated environment across nearly every asset class, most brokers employ a risk management department tasked with analyzing the data and flow of the broker to mitigate the firm’s exposure to financial markets moves. Why Risk Management is a Fixture Among BrokersTraditionally the company is employing a risk management team that is monitoring the exposure of the brokerage and the performance of select clients which it deems risky for the business. Common financial risks also come in the form of high inflation, volatility across capital markets, recession, bankruptcy, and others.As a countermeasure to these issues, brokers have looked to minimize and control the exposure of investment to such risks.In the modern hybrid mode of operation, brokers are sending out the flows from the most profitable clients to liquidity providers and internalize the flows from customers.This is deemed less risky and are likely to incur losses on their positions.This in turn allowing the broker to increase its revenue capture. Several software solutions exist to assist brokers to manage risk more efficiently and as of 2018, most connectivity/bridge providers are integrating a risk-management module into their offerings. This aspect of running a brokerage is also one of the most crucial ones when it comes to employing the right kind of talent. Read this Term failed to identify potential misuse of its bonus system. We took this matter very seriously as managing risk is what underpins any financial organisation. The bonus practices prompted CySEC to issue a Circular in April 2015, which effectively sets a road map of the accepted market practices in terms of trading benefits. It's important to note that, in addition to the settlement amount, CySEC has imposed a list of corrective measures to be implemented by the company, as well as some restrictions on the company's activity.”
What are your comments on the allegations that IronFX’s ties with the President of Cyprus have helped? Did the president pressure you?
“We are an independent authority that works under the rule of law and not the political administration. Therefore, I don't have anything to say about that.”
You recently launched the Investor Compensation Fund (ICF): It currently holds around €17.5 million. What steps will CySEC take in the case a regulated broker goes bankrupt and is this amount is insufficient to compensate clients?
“The creation of the CIF Investor Compensation Fund (ICF) emanates from our mandate to protect the investors. Having this in mind and the risks in the market, we took the decision to review the regulation of the ICF. This process is currently underway. CySEC will hire an external advisor mandated to assess the ICF regulation. The aim is to ensure the ICF reflects the needs of the industry and its clientele and the prevailing risks. Our goal is to have this completed by the end of the year. We are considering various amendments, for example, whether the high risk firms might need to have a higher contribution to the fund in comparison to the ones with lower risks, i.e. the fees will depend on the risk profile.”
How does CySEC evaluate the conditions under which clients are entitled to compensation? What are your guidelines?
“A special committee is set to examine the applications of CIF clients towards the ICF and to assess the amount of compensation that each investor is entitled to. Having said that, it's important to underline that the activation of the ICF is the last resort. The ICF cannot be activated unless the CySEC revokes a CIF’s license, the CIF commits bankruptcy, and it is not in position to cover its outstanding obligations vis-à-vis its clients after the liquidation of its assets.”
This is the first part of the special interview with the head of CYSEC. The second part will be published later this week. The full interview, that includes many other hot topics, can be found in the new issue of the Quarterly Industry Report. To get the Q1 2016 report, please send an email to qir@financemagnates.com