Online forex broker FxPro has integrated Convrs' omnichannel messaging platform to enhance its global client communications across WhatsApp, Messenger, and Telegram channels.

FxPro Partners with Convrs in Communication Technology Push

According to the press release, obtained exclusively by Finance Magnates, Convrs offers financial sector companies services designed to simplify daily processes through automated chatbots and AI-powered assistants. Currently, the company is working closely with almost 50 FX/CFD brokers.

The newest partnership enables FxPro to engage with its international client base through their preferred messaging apps while providing real-time support through an integrated live chat system. The implementation expands the broker's existing digital communication capabilities, adding to its client service infrastructure.

“We are thrilled to collaborate with the FxPro team and support them in every way possible as they expand their client communication strategy,” said Enis Mehmet, Co-Founder of Convrs. “We look forward to developing more tailored solutions that align with their specific needs and goals, helping them fully leverage the potential of messaging apps for their clients and teams.”

As mentioned above, the integration adds WhatsApp, Messenger, and Telegram capabilities to FxPro's communication channels, while Convrs provides the technical infrastructure for automated messaging and chatbot functionalities.

As for FxPro itself, in late September, the UK branch of the company published its financial report for 2023, showing a return to profitability and a 23% increase in revenue. FxPro shifted from a loss of £614,558 in the previous year to a profit of £153,103.

More Brokers Partnering with Convrs

FxPro has joined the growing list of FX/CFD firms collaborating with Convrs on messaging apps and bots. At the end of June, the company announced its partnership with IronFX, while in early April, The Trading Pit joined its lineup.

“We are immensely grateful to have discovered a platform that perfectly aligns with our needs. The reassurance that comes from partnering with Convrs, a leading business messaging provider in the Forex and Trading industry, is unparalleled, especially considering their decades of experience,” commented Styliana Kolokasi, the Head of Business Development at The Trading Pit.

However, the roster of brokers working with Convrs is much longer. Previous partnerships include Broctagon, FYNXT, and TMGM. According to the company’s website, other notable clients include Capital.com, Axi, INFINOX, OANDA, and BlackBull. In total, over 45 FX/CFD brokers currently use Convrs’ services.