FXCM Publishes Second-by-Second Account of "SNB Flash Crash"
The NYSE listed broker blames institutional liquidity providers for its failure, does not explain why CHF leverage was not limited
Set to post their Q4 and full-year 2014 financial results today, FXCM Inc. (NYSE: FXCM) has published a detailed summary of the events that followed January’s Swiss franc flash crash. The Swiss National Bank (SNB) event caused their customers to sustain $225 million in negative balances and forced the broker to seek emergency financing of nearly $300 million to remain in business.
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Some observations from their release:
1) FXCM is putting blame on the SNB, calling it a “Mishandling of the Swiss franc.” Overall this has been somewhat of an agreed upon consensus for the FX market, primarily due to SNB members indicating in the days ahead of the event that they would be continuing support of the 1.2000 EURCHF peg
2) FXCM believes its systems performed correctly and its circuit breakers correctly halted customer executions when liquidity dried
3) 200 million in orders were filled between 1.17 and 1.20 with the remained 1 billion taking place after liquidity was restored between 1.02 and 1.04
4) References to the event as a “black swan” and explanations as to why it is was worse than the 2010 flash crash which affected all markets
5) FXCM defended their circuit-breaker performance and believe that without them, customers would have lost much more with fills below the 1.00 parity line
6) With earnings set to be released, this release should be viewed in conjunction with the financial report as it is assumed that they will be referencing it to prove their actions were in-line with the moves in the market.
Full text below
The Swiss National Bank’s Mishandling of the Swiss Franc:
On January 15, 2015, the Swiss National Bank (SNB) caused a flash crash that lead to historic dysfunction never seen before in the FX markets when it announced that it was completely (not gradually) removing the 1.2000 self-imposed floor on the EUR/CHF exchange rate. The SNB’s shocking announcement was made without any prior warning or notice to the marketplace. As the market perceived the EUR/CHF rate to be real, the abrupt change triggered chaos and a complete FX market breakdown. In light of the reckless actions of the SNB, FXCM has since ceased offering any currencies which carry significant risk due to potential manipulation by their respective governments either by a floor, ceiling, peg, or band.
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Timeline of Relevant Events on January 15 (Morning, Eastern Standard Time):
04:30 – Swiss National Bank announces the removal of the 1.2000 EUR/CHF floor.
04:30:47 – EUR/CHF drops below 1.2000 for the first time.
04:30:56 – 9 seconds later, the major international banks who provide liquidity to FXCM begin rapidly removing liquidity as quotes go as low as 1.1659.
04:30:57 – FXCM’s system circuit breakers deploy to halt new quotes and trading. These circuit breakers are designed to protect clients against erroneous quotes and off-market trades.
04:31:08 – 21 seconds following the drop below the 1.2000 floor, only 1 liquidity provider is quoting FXCM at 1.1094 (1000 pips from the floor price).
04:31:43 – One major international bank is quoting a bid of 1.0037. Another major international bank is quoting a bid of 1.1556 (1500 pip range in bids between 2 liquidity providers at the same second). EBS quotes 1.0000 at this time.
04:32:41 – The first quote from FXCM liquidity providers below parity – 0.9831. The EBS quote at this time is 1.08115 – 1000 pips away.
04:33:32 – One major international bank quotes a bid of 0.6374. Another major international bank is still quoting 1.1220 at the same time (5000 pip range between 2 liquidity providers at the same second). There is no valid quote on EBS at this time.
04:35:16 – While there are still no valid quotes on EBS, 3 bid quotes from FXCM liquidity provider bounce within a 6000 pip range in 2 seconds: 1.1078, 0.5696, 0.9769
*0.5696 is the lowest quote received by FXCM from all its liquidity providers
04:42:28 – EBS shows a bid quote of 0.9550 one second, then a bid quote of 0.5000 the next second (a difference of 4500 pips). The next new price shown is 0.9600, five seconds later.
04:55:40 – The market finally trades somewhat consistently above parity, but volatility is still extreme. The range of bid quotes between major FX industry ECNs is 0.87 to 1.0001 (1300 pips).
05:10:00 – The market begins to stabilize around 1.0400 level. Spreads and consecutive price ticks are still above 100 pips. The range of bid quotes on major FX industry ECNs is 1.0120 to 1.0600 (480 pips).
05:17:00 – FXCM’s quoting circuit breakers are removed and prices begin updating again. Execution is still halted.
05:23:00 – FXCM’s trading circuit breakers are removed and execution of trades begins again. Liquidity levels are as little as 5% of normal levels, and only 3 or 4 liquidity providers are quoting consistently.
January 15 Was A Market Flash Crash – The Institutional FX Market Failed And Did Not Function:
As the above timeline demonstrates, the SNB’s surprise announcement caused a complete institutional FX market breakdown impacting liquidity, volatility, spreads, and execution. Unlike other recent major market events where FXCM’s liquidity providers continued quoting and providing consistent levels of liquidity, January 15 saw an extreme lack of liquidity and pricing.
No Liquidity – There was almost no available liquidity for approximately 40 minutes
Dramatically Low Pricing – External ECN prices went as low as 0.2000 and 0.5000
Extreme Spreads – The average spreads of EUR/CHF were more than 2000-3000 pips
Extreme Range – The average range of EUR/CHF was 6000 pips.
The January 15 flash crash saw the EUR/CHF drop 40% in seconds whereas the 2010 flash crash in the equities market saw about 9% drop in the Dow Jones Industrial Average over the course of a few minutes.
Prices were extremely volatile and liquidity deteriorated rapidly. Accordingly, quality of execution deteriorated rapidly across all FXCM’s liquidity providers.
In the first 5 seconds after the EUR/CHF price moved below 1.2000, FXCM’s providers accepted orders and executed more than their average quoted volume.
04:30:47 to 04:30:51
Average Sell Amount Executed Per Second: 25.3 Million
Average Bid Size Available Per Second: 22.3 Million
% of Average Bid Size Executed: 113.5%
In the next 5 seconds, FXCM’s providers rejected heavily, filling less than 1/5th of the average quoted volume.
04:30:52 to 04:30:56
Average Sell Amount Executed Per Second: 2.66 Million
Average Bid Size Available: 14.72 Million
% of Average Bid Size Executed: 18.0%
FXCM systems allowed most clients to exit trades between 1.02 & 1.04 and avoid the extreme lows of the extraordinary market event. In normal market conditions, there are more than a dozen active liquidity providers and quotes good for sixty million on each side (both Bid and Ask) that refresh every few seconds. FXCM saw executable liquidity drop to nearly zero two minutes into the event. EUR/CHF was dropping from 1.20 and FXCM had little ability to execute client stop orders or margin calls because there were almost zero effectively executable quotes. FXCM executed approximately 200 million in total volume before 4:30:56 in the 1.17 to 1.20 range. At 4:30:57, FXCM’s circuit breakers engaged and would not execute the remaining approximately 1 Billion until the market began to function with stable pricing. FXCM’s system circuit breakers deploy to halt new quotes and trading, and are designed to protect clients against erroneous quotes and off-market trades.
The majority of FXCM liquidity providers had stopped quoting prices during this time. Had FXCM’s circuit breaks not engaged, the weighted average price of the same orders would have been much lower than the execution price of 1.05, at 0.9760. With no liquidity for approximately 45 minutes, the market began to stabilize around 5:10 am at a price of 1.0400.
Observations:
The market data from January 15 shows that while it appears many of the FX ECN’s have few or even no circuit breakers to halt trade execution in the case of extreme pricing, FXCM’s circuit breakers aided its clients in this extreme market movement. The market could have been functional if circuit breakers had existed at every level.
The market data also shows that the losses on January 15 were not the result of FXCM technology or FXCM margin requirements, but rather due to the extreme market dysfunction resulting from the SNB’s irresponsible and unforeseen announcement to completely remove the 1.2000 CHF floor. FXCM has long run a No Dealing Desk or Agency Execution model on its FX business. For FXCM’s execution system to function efficiently and effectively, the Institutional Market must provide prices and executable liquidity. As FXCM is given prices and liquidity from liquidity providers, the firm executes every client’s FX trade back to back with the liquidity providers. However, the SNB’s actions on January 15 caused the firm’s liquidity providers to cease providing pricing during the event, which ultimately resulted in some clients having negative balances with FXCM.
Ron…..thanks for the article!
Is it possible for an similar article on IG? All the Saxo details are available already.
interesting article. thanks for flagging it. i dont understand however how FXCM could have transacted 200m of orders between 1.20-1.17 and another 1b between 1.04-1.02, and yet IG Index exected 115m at .9250? This seems scandalous.
Even Saxo executed €200mn+ at an average level way above IG in the first ten minutes. There is something really fishy going on
Seems as if IG does not have such circuit breakers in place and operates under a dealing desk module.
Yes a very interesting article and to me IG’s handling of the situation doesn’t seem scandalous, this is because their handling and subsequent denial was and is scandalous! IG have claimed that their aggregated fill price for EUR/CHF of .9250 (including my stops in the 1.19’s) was the best they were able to obtain in the illiquid market. When we have tried to show them EBS data to contradict this they have claimed that EBS can not be used as evidence of prices available even though EBS is the recognised benchmark in the EUR/CHF market. From information I have received… Read more »
FXCM managed to close huge EUR/CHF positions above 1.17 level and forgave the negative balance of most of his clients. In the meantime IG aggregated his clients positions with a closing level at 0.9250 and chasing his clients aggressively to make them pay their debt. UNBELIEVABLE!!!
@Ron Finberg thanks for the article. It is very interesting to see such a detailed and public description of the events from the perspective of a retail FX provider. However, as noted in the posts above, it is worrying that other providers like IG managed to get such a poor execution on much smaller volumes. Furthermore, it is appalling that IG has not even bothered to provide a description with a similar level of detail of their actions/experience during 15 Jan and still insist on retail clients covering their negative equity.
I think IG execution price of 0.9250 was the worst among all retail brokers.
@FM/Ron Finberg: It would be interesting to not only see a list which brokers are not chasing negative balances http://forexmagnates.com/covered-brokers-forgive-negative-balance-following-chf-crisis/
but also one with the different prices the clients received. I remember you already posted somewhere the prices from FXPro (I think it was in the interview with the CEO). Saxo and FXCM prices are also known. Yet how about the many other retail brokers.
I am not sure but think IG have claimed to some of its clients that they actually filled better then other brokers.
dealing desk at fxcm is coming..
What they fail to mention, as always, is that their major liquidity provider, Lucid, which they own, was the first to pull the plug on them. As always in Drew’s world, it’s everyone else’s fault.
Thanks for article
Nice article indeed however the title should have been “the demise of FXCM second-by-second”, showing Drew Niv’s face after losing $100 mln worth of shares overnight.
@Ken:
When FXCM acquired Lucid in the summer of 2012, we stated in the public presentation that Lucid won’t be a liquidity provider for retail clients on our No Dealing Desk (NDD) forex execution, and that’s still the case today: http://ir.fxcm.com/releasedetail.cfm?ReleaseID=723762
While Lucid makes markets for our institutional clients, all forex trades placed by retail clients on our NDD execution (FXCM.com) are offset one-for-one with independent third-party liquidity providers.
@ Thank you Jason Rogers. very excited about todays earning
@Jason
Unfortunately not quite what your staff say……maybe the script ought to be distributed better so that you are all reading off the same one.
And despite the volotality FXCM forgive negative balance to 90 % of retail clients. IG manage to fill clients at one of the worst levels and still chase retail clients to cover negative balance.
It looks like IG Index have actually turned out to be the poorest performer of all retail Forex brokers, despite their advertising: “You can rely on the speed and power of our dealing platforms and apps, even during periods of intense activity”. The absolute worst performance of all retail Forex brokers. IG – do you have anything to say about this?
please follow up with detailed breakdown from other brokers.
@Jason
Looking at FXCM’s February metrics….I’d give up the blogs and start looking for a job pal.
Why FXCM would publish such a report? Because FXCM always wants to go after customer with negative balance!! However, there is a something preventing FXCM from doing so! We need to answer the question. Does SNB decision constitute a "FORCE MAJEURE EVENT", does Liquidity provider Stop quoting constitute a "FORCE MAJEURE EVENT". Why is that so important? Because in the client agreement (version before of 15 Jan 2015), clause 13.2 said: "If the Client incurs a negative balance through trading activity, the Client should inform FXCM’s trade audit team. FXCM will evaluate the inquiry and credit the Client’s Account with… Read more »
@ losser – Here are some prices I found
1) IG @0.9250
2) FX Pro @ Average was 1.11
3) CMC @ 1.00684 (after requote from 1.1898!)
4) Swissquote @ 1.06
5) Activtrades @ 1.10
6) FXFlat @ 1.044
7) WH Selfinvest @ 1.044
8) Dukascopy @ 1.03
9) ETX @ 1.06
10) Fineco @1,01
11) Avatrade @ 1.0450
12) Gain @ 1.04
13) fxcm @ 1.05
14) saxo @ 0.96
@ Ian – trust me when I say, FXCM didn’t do that bad a job vs IG….FXCM had nearly 6 times larger exposure than IG, and beat IG by 1250 points.
If you were with IG…..much more pain!
Just on a £50/point – assuming entry at 1.2000
FXCM loss = £75k
IG loss = £137,500
Who is monitoring best execution in FX?
Broker EURCHF Px Loss on £50/point Forgive Negative IG 0.925 -£137,500 NO SAXO 0.96 -£120,000 NO CMC 1.00684 -£96,580 NO FINECO 1.01 -£95,000 NO DUKASCOPY 1.03 -£85,000 YES GAIN 1.04 -£80,000 YES FXFLAT 1.044 -£78,000 ? WH SELFINVEST 1.044 -£78,000 ? AVATRADE 1.045 -£77,500 YES FXCM 1.05 -£75,000 YES SWISSQUOTE 1.06 -£70,000 NO ETX 1.06 -£70,000 NO ACTIVTRADES 1.1 -£50,000 YES FX PRO 1.11 -£45,000 YES People need to know….. Again…..what constitutes best exec? Which providers are client focused and are demonstrating best practice? Finally, look back at all the advertising claims….who lied ?
@TommyT: Thanks, as I thought IG has the worst price.
So I wonder which broker’s they might referring to when they apparently tell some clients that other firms had worst fills.
@all/FM-Team: Do you have more prices from other brokers
cmc requoted from 1.1898 to 1.0684 12 hours later!!
Obviously once their legal department had cleared the decision
this cannot be legal, they state in the T&C that the prices they give are from them, and do not reflect the wider market
and then 12 hrs after snb, they say the stoploss fills were wrong
where money is concerned honesty, integrity and client support count for nothing
Well, it’s “funny” that IG is advertizing with the “best price” and clearly doen’t have it. All the Brokers that claimed losses should pay them theirselves, to my mind.
FXCM “apparently left out important details in their earlier account. You know….the part where they knew about the overleveraging in CHF currency well before SNB announcement, but allowed it to continue.
Jason Rogers must really hate his job right now.