The Financial Commission has announced the latest addition to the list of brokers which are using its services to resolve disputes with clients. The neutral mediator serving the online foreign exchange industry revealed that Grand Capital LTD has become its newest member.
Grand Capital LTD has been providing financial, educational and brokerage services since 2006. The company is incorporated in the Republic of Seychelles, and has offices in Europe, Asia, Russia and the CIS.
The brokerage has become the 12th member of the Financial Commission to provide its clients with a neutral 3rd party mediator to help resolve customer complaints in a fair manner. The application of Grand Capital LTD was approved by the board of the company operating the Financial Commission, FinaCom PLC, on the 15th of January.
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The Chairman of the Financial Commission, Peter Tatarnikov, commented on the announcement: “We are glad to welcome Grand Capital as our latest member and happy to see more brokers joining as the value of what we do plays a key role for broker’s client relationships and helps to build a trust.”
The CEO of Grand Capital Stanislav Vaneev added: “The Financial Commission’s value proposition is totally aligned with our commitment to serve customers based on the highest industry standards.”
“We believe that providing customers with a neutral third party mediator when dealing with a large number of traders in markets such as foreign exchange is an important step in the development process of any broker,” he added.