The loud and somewhat crowded universe of broker awards to this point appears to be broken up in two camps:
a) “magazine awards” which often reward the Best Advertiser, tend not to have a wide geographic scope or sample size, but are rich in self-referral bias, and
b) institutional awards, which bear little relation to the retail FX market.
Now the Retail FX industry has the Forexds awards that draw on input from more than 1000 retail fx evaluations from traders in more than 80 countries, over a period of 12 months. I would like to think that the survey methodology is robust. According to the survey the brokers most favored by retail traders are:
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Global FX Broker Category: 7 brokers had a leading market share in more than one continent and were designated as Global FX Brokers: FXCM, IBFX, FXDD, Alpari UK, Saxo Bank, FXPro, and Oanda. This year, the winner of this group of 7 in all 5 sub-categories was the same firm. . . IBFX: Best broker, best platform, best customer service, best accounts and funding departments.
Regional/Continental Categories: All 50 brokers in our study compete by popularity by continent. The “Continental Leaders” securing a Top 3 spot in at least one continent were 12 brokers: Alpari UK, CMS Forex, FXCM, FXDD, FXPRO.COM, FX Solutions, GFT,IBFX.COM, Interactive Brokers, Oanda, ODL Markets, and Saxo Bank.
I recommend you review the following:
Full Results: http://www.forexdatasource.com/Dealers/Dealer.aspx