Forex Magnates recaps its visit to Dukascopy's monthly gathering of local business professionals, which took place yesterday, we also looked at its upgraded video production as part of its white label offering.
Reporting for Forex Magnates, we had a chance to interview several executives from both established and newly launched brokerage service providers in the Foreign exchange industry during our trip to Switzerland which concluded today.
Forex Magnates Interviews in Switzerland's Financial Hub: Geneva
One of the interviewees was Roy Hen, Chief Projects Officer with Cyprus-based financial services marketing firm Conversion Pros, who is Chief Producer of iFX EXPO, a key Foreign Exchange industry event co-organized with Forex Magnates in different parts of the world.
Alain Broyon, CEO, Dukascopy (Left), Andre Duka, Co-Founder, Dukascopy (Right)
The interviews with Mr. Hen and other invited guests from Forex companies were conducted one by one on Dukascopy TV- and are expected to be broadcasted in the coming days ahead, with participants sharing their views in response to questions we asked revolving around Foreign Exchange during the sessions.
The brief recordings focused on some common topics that have been on the forefront of brokers’ attention, as will be revealed in greater detail in the upcoming Forex Magnates Quarterly Industry Report for the first quarter (QIR1) of 2014, after our reporters visited with senior executives of a few major FX brokers in New York last week –as part of that research.
Dukascopy TV, Online Brokerage-Bank Takes Video Production to TV Level
In addition to the meetings in Geneva, we had a chance to speak with Alain Broyon, CEO of Dukascopy Bank, who was also interviewed by Forex Magnates in his company’s studios.
As part of its white-label solution, Dukascopy provides select brokers with the ability to have content related to market analysis, fundamental news and other trader relevant data that Dukascopy TV produces – as branded with the broker's own logo, and in a web-page layout similar to the bank’s own published version – as well as in multiple languages.
Steven Hatzakis, Editor, Forex Magnates (Left), and Monica Gibson, Journalist, Dukascopy TV (Right), During an interview this week.
The company has invested several million dollars in its studio alone as explained to us by people close to the project at the company, and the cost to operate the production, including teams in Geneva and Latvia, is part of a large offering that brokers can get outsourced rather than having to dedicate the human capital and resources including time to create their own production studio.
Considering that only a handful of brokerages and banks have very serious video production studios with capabilities exceeding the standard “green room,” with some firms able to stream directly to TV stations using special equipment, these are beyond what most brokers do. Thus using an advanced setup of professional TV quality could provide a value-add as people look for different forms of content to consume relevant to the financial markets, and the quality which could be an appealing factor.
Appeal of Swiss Banks Amid Challenges, Geneva Still an Attractive Hub
The invitation to Switzerland coincided with our reporters attending the Geneva Forex Event yesterday, a monthly networking gathering that brings professionals from around Geneva to gather in one place in formal attire and sipping fine champagne to share the latest scoops and rumors among themselves, in the setting of a 5-star luxury hotel.
Photo taken by Dukascopy TV staff on March 20, 2014, at the Four Seasons in Geneva, at the Geneva Forex Event
Geneva remains a major financial hub within Europe. While Switzerland is not a member of the European Union (EU) nor European Economic Activity (EEA) area and not under the effects of ESMA and recently implemented EMIR reporting mandates, Swiss banks have recently come under scrutiny surrounding bank secrecy, tax evasion by Americans hiding unreported assets in Switzerland, and the ongoing Forex probe that was first revealed by Swiss regulator FINMA last year.
Despite these challenges, the country’s currency and the amount of deposits it holds in comparison to global deposits remains among the top of market share holders, with some Swiss bankers claiming around ¼ of global deposits, and with the banking sector in Switzerland coming under more regulatory pressure this could actually be a good thing over the long-term - as it could bring more credibility to an already established safe haven for assets to be held.
Accordingly, Geneva attracts corporations from around the world looking to establish presence in the prestigious municipality of only 200,000 inhabitants, in addition to other key regions like the capital Bern and Zurich, as the credibility and legal structure of Switzerland come to mind, and thus a reason for the large number of business professionals there - especially in banking.
Attracting Non-Forex People as Bank Aims to Be Unique
The Forex Geneva Event is attended by people not only from the FX world but also by people who have no direct role in financial services - let alone Forex, but rather come to network with other locals and share scoops and rumors on the latest developments in town. Such an unorthodox strategy to target a different audience may have its merits as brokers look for more sophisticated clients even if they are initially new to trading and/or not already involved in the financial services.
Random Networking at Geneva Forex Event,March 20, 2014
While the online world of social networking has emerged to be a new dimension for many of us, following the advent of Facebook and LinkedIn, meeting face-to-face remains paramount for many and clearly a more important function – when time can permit.
For the sake of time, having access to both is essential as often emails and networking through apps such as LinkedIn or the recently launched Mingler, and business networking apps like these - can be a great tool for making virtual business connections either before or after meeting in person - or just while building your network.
Combining Fashion with Forex and Local Workforce Mingling
Dukascopy has already been organizing these events for several years holding them once a month, the one that took place last night having been one of the largest and most successful, with over 500 attendees.
This recent success was highlighted with sponsors such as Salvatore Ferragamo and high-end watch designers like Corum, as well as jewelry makers, all helping to sponsor the event. As Geneva provides some of the finest luxuries like fine watches and chocolate, as well as 5-star deluxe hotels, this upscale quality appeals to certain markets such as the fashion industry whose target client audience could share characteristics found within audiences forex brokers look for (such as wealthier clients, or more sophisticated, or those concerned about status or quality - versus shopping for a broker purely on price without regard to the relationship benefits).
Geneva Forex Event, March 20, 2014
A key point that comes to mind is what do these brand names have to do with Forex? Obviously, they don’t have a connection with FX as they are companies related to fashion and clothing; however, that was the exact plan for Dukascopy by bringing something different. After all, every business professional who has worked in a financial services company would adhere to some degree of professional attire and a sense of style and fashion (hopefully) in order to dress to impress (as opposed to wearing flip-flops and shorts to the office – as some might do).
Therefore, there are parallels, however indirect they may be, that make sense to merge fashion and forex. For this event a more precise description would be networking meetup for professionals, organized by a forex company, with fashion related events taking place in a cocktail party setting, of course this is just one way of looking at it.
From the dozens or so people with whom Forex Magnates' reporters exchanged business cards at the event, there were several FX related people in attendance as well as others in fields as disparate as pharmaceuticals, civil engineering, and then people close to finance just in other markets such as corporate debt finance and bonds, and money managers that trade equities. In other words, there were professionals from almost all industries. The crowd was indeed diverse given the nature of the event with local professionals from different sectors in attendance, which happened to include banking as part of its main focus.
We also met with executives from brokerages as far as Turkey who had come to attend the monthly gathering, including Kivanc Memisoglu, General Manager at Integral Menkul Degerler A.S., one of the forex brokerages in Turkey with interests in other assets classes as well. Attending the event was also Kadir Cenk Ulukartal, Managing Director of the Board, at Ulukartal Holding - the parent company behind Integral Menkul Degerler.
In less than a few weeks (April 4th to April 5th) Forex Magnates will be holding the Turkey FX Conference which already has 800 financial markets professionals registered to attend. The local market in Turkey is hot for Forex after it has just recently evolved in during the last decade.
Left to Right: Alain Broyon, CEO, Dukascopy, Kivanc Memisoglu, General Manager, Integral Menkul Degerler & his guest, guest of Kadir Cenk Ulukartal, Kadir Cenk Ulukartal, Managing Director of The Board at Ulukartal Holding, and Luis Sanchez, Vice President and head of Institutional Sales for Europe and America, Dukascopy
Off-Line Social Networking Still Important for Business
Dukascopy, as well as many other brokerages and banks involved in capital markets agree on the value of specialized events like the Forex Magnates' London Summit and Tokyo Summit, attended by senior foreign exchange executives; therefore, each event has its purpose and merit.
In New York for example, meetup.com is widely used by individuals as a way to organize local meet-ups, meeting at fancy hotels and involving a variety of subjects, hobbies, or professional interest. We can see this as an analogy to the way that networking has changed - when compared to FX related industry or retail events.
Just as each meeting within a company has a purpose, the same can be said for organized events, with lectures and seminars or workshops - a growing part of ways that people use these mediums to communicate their respective fields of interest to potentially interested audiences.
Events Are Changing, Dynamic Approach Is Key
During the interview we conducted on Dukascopy TV, Roy Hen, the chief producer of the iFX Expo and Chief Projects Officer at Conversion Pros, said that a key element was to keep things dynamic and constantly changing with regards to the events so that attendees are surprised with new exhibitors and fresh content, rather than replicating the past.
It appears that the Geneva Forex Event can be great for locals in Geneva, including firms elsewhere looking to build their list of contacts on the ground floor in Switzerland, and willing to hop on a flight or train to attend, and with the goal of making introductions and meeting people in person - again time permitting.
Another critical point is that the attendee name badges at the Geneva Forex Event didn't include the company for which they work, making it a more anonymous gathering where only the first name and last name is on display (on the wearable ID badge that was given to attendees upon entrance). Thus making the networking more about the personal interaction than the company (since the company name is omitted), and something that was done on purpose, as explained by people close to the event coordination.
Meeting over drinks or dinner is a fairly standard way of solidifying or vetting a deal after meeting formally whether the deal starts in the office, on the phone or via email, the human real-life interaction still remains the most powerful, to put a face behind a voice or a picture behind a name.
Building Other Dimensions of Communication: Events and TV
During our stay in Geneva it was clear that Dukascopy has invested considerably in building its professional television studio to the point where major local news publications such as L’AGEFI - which was founded in 1950 - uses Dukascopy TV production studio to film their own content.
As FX companies build out their content, including webinars, educational tutorials, or daily market commentary, the question is to what level does the production quality need to be taken to? Is a TV level studio needed, or only to serve some other, greater or different purpose, such as expanding that part of a firm's business?
For Dukascopy it seems to be the direction they have taken, and looks to capitalize on, as the company continues to use this medium to drive traffic and as part of its white-label offering to other brokers, whose underlying clients' flow come back to help the Swiss bank revenues grow.
Mr. & Mrs. Sanchez
Luis Sanchez, Dukascopy’s Vice President and head of Institutional Sales for Europe and America, shared with Forex Magnates that the Geneva Forex Event “Is breaking misconceptions about us – bankers and fashion shows by elite designers coming together in one gathering. It appears as a great solution to bring a fresh air-stream and to make a change needed every now and then. So the idea is simple: to create a monthly meeting point to follow-up on current events, to network and to establish Public Relations, and to be present among the elite in a relaxed atmosphere. Let's come together in a place that one guest called 'my Thursday Party and fashion Catwalk'.”
Indeed while the event can be viewed as a Public Relations (PR) stunt, such as the branding that is aimed for when a firm sponsors a major national sports team, or hires a famous spokesperson, or other forms of marketing that are harder to measure the direct return-on-investment, it appears that an effort like the Geneva Forex Event could have other dimensions in addition to branding, by bringing people together and within the local community of where the broker/bank is physically located.
Reporting for Forex Magnates, we had a chance to interview several executives from both established and newly launched brokerage service providers in the Foreign exchange industry during our trip to Switzerland which concluded today.
Forex Magnates Interviews in Switzerland's Financial Hub: Geneva
One of the interviewees was Roy Hen, Chief Projects Officer with Cyprus-based financial services marketing firm Conversion Pros, who is Chief Producer of iFX EXPO, a key Foreign Exchange industry event co-organized with Forex Magnates in different parts of the world.
Alain Broyon, CEO, Dukascopy (Left), Andre Duka, Co-Founder, Dukascopy (Right)
The interviews with Mr. Hen and other invited guests from Forex companies were conducted one by one on Dukascopy TV- and are expected to be broadcasted in the coming days ahead, with participants sharing their views in response to questions we asked revolving around Foreign Exchange during the sessions.
The brief recordings focused on some common topics that have been on the forefront of brokers’ attention, as will be revealed in greater detail in the upcoming Forex Magnates Quarterly Industry Report for the first quarter (QIR1) of 2014, after our reporters visited with senior executives of a few major FX brokers in New York last week –as part of that research.
Dukascopy TV, Online Brokerage-Bank Takes Video Production to TV Level
In addition to the meetings in Geneva, we had a chance to speak with Alain Broyon, CEO of Dukascopy Bank, who was also interviewed by Forex Magnates in his company’s studios.
As part of its white-label solution, Dukascopy provides select brokers with the ability to have content related to market analysis, fundamental news and other trader relevant data that Dukascopy TV produces – as branded with the broker's own logo, and in a web-page layout similar to the bank’s own published version – as well as in multiple languages.
Steven Hatzakis, Editor, Forex Magnates (Left), and Monica Gibson, Journalist, Dukascopy TV (Right), During an interview this week.
The company has invested several million dollars in its studio alone as explained to us by people close to the project at the company, and the cost to operate the production, including teams in Geneva and Latvia, is part of a large offering that brokers can get outsourced rather than having to dedicate the human capital and resources including time to create their own production studio.
Considering that only a handful of brokerages and banks have very serious video production studios with capabilities exceeding the standard “green room,” with some firms able to stream directly to TV stations using special equipment, these are beyond what most brokers do. Thus using an advanced setup of professional TV quality could provide a value-add as people look for different forms of content to consume relevant to the financial markets, and the quality which could be an appealing factor.
Appeal of Swiss Banks Amid Challenges, Geneva Still an Attractive Hub
The invitation to Switzerland coincided with our reporters attending the Geneva Forex Event yesterday, a monthly networking gathering that brings professionals from around Geneva to gather in one place in formal attire and sipping fine champagne to share the latest scoops and rumors among themselves, in the setting of a 5-star luxury hotel.
Photo taken by Dukascopy TV staff on March 20, 2014, at the Four Seasons in Geneva, at the Geneva Forex Event
Geneva remains a major financial hub within Europe. While Switzerland is not a member of the European Union (EU) nor European Economic Activity (EEA) area and not under the effects of ESMA and recently implemented EMIR reporting mandates, Swiss banks have recently come under scrutiny surrounding bank secrecy, tax evasion by Americans hiding unreported assets in Switzerland, and the ongoing Forex probe that was first revealed by Swiss regulator FINMA last year.
Despite these challenges, the country’s currency and the amount of deposits it holds in comparison to global deposits remains among the top of market share holders, with some Swiss bankers claiming around ¼ of global deposits, and with the banking sector in Switzerland coming under more regulatory pressure this could actually be a good thing over the long-term - as it could bring more credibility to an already established safe haven for assets to be held.
Accordingly, Geneva attracts corporations from around the world looking to establish presence in the prestigious municipality of only 200,000 inhabitants, in addition to other key regions like the capital Bern and Zurich, as the credibility and legal structure of Switzerland come to mind, and thus a reason for the large number of business professionals there - especially in banking.
Attracting Non-Forex People as Bank Aims to Be Unique
The Forex Geneva Event is attended by people not only from the FX world but also by people who have no direct role in financial services - let alone Forex, but rather come to network with other locals and share scoops and rumors on the latest developments in town. Such an unorthodox strategy to target a different audience may have its merits as brokers look for more sophisticated clients even if they are initially new to trading and/or not already involved in the financial services.
Random Networking at Geneva Forex Event,March 20, 2014
While the online world of social networking has emerged to be a new dimension for many of us, following the advent of Facebook and LinkedIn, meeting face-to-face remains paramount for many and clearly a more important function – when time can permit.
For the sake of time, having access to both is essential as often emails and networking through apps such as LinkedIn or the recently launched Mingler, and business networking apps like these - can be a great tool for making virtual business connections either before or after meeting in person - or just while building your network.
Combining Fashion with Forex and Local Workforce Mingling
Dukascopy has already been organizing these events for several years holding them once a month, the one that took place last night having been one of the largest and most successful, with over 500 attendees.
This recent success was highlighted with sponsors such as Salvatore Ferragamo and high-end watch designers like Corum, as well as jewelry makers, all helping to sponsor the event. As Geneva provides some of the finest luxuries like fine watches and chocolate, as well as 5-star deluxe hotels, this upscale quality appeals to certain markets such as the fashion industry whose target client audience could share characteristics found within audiences forex brokers look for (such as wealthier clients, or more sophisticated, or those concerned about status or quality - versus shopping for a broker purely on price without regard to the relationship benefits).
Geneva Forex Event, March 20, 2014
A key point that comes to mind is what do these brand names have to do with Forex? Obviously, they don’t have a connection with FX as they are companies related to fashion and clothing; however, that was the exact plan for Dukascopy by bringing something different. After all, every business professional who has worked in a financial services company would adhere to some degree of professional attire and a sense of style and fashion (hopefully) in order to dress to impress (as opposed to wearing flip-flops and shorts to the office – as some might do).
Therefore, there are parallels, however indirect they may be, that make sense to merge fashion and forex. For this event a more precise description would be networking meetup for professionals, organized by a forex company, with fashion related events taking place in a cocktail party setting, of course this is just one way of looking at it.
From the dozens or so people with whom Forex Magnates' reporters exchanged business cards at the event, there were several FX related people in attendance as well as others in fields as disparate as pharmaceuticals, civil engineering, and then people close to finance just in other markets such as corporate debt finance and bonds, and money managers that trade equities. In other words, there were professionals from almost all industries. The crowd was indeed diverse given the nature of the event with local professionals from different sectors in attendance, which happened to include banking as part of its main focus.
We also met with executives from brokerages as far as Turkey who had come to attend the monthly gathering, including Kivanc Memisoglu, General Manager at Integral Menkul Degerler A.S., one of the forex brokerages in Turkey with interests in other assets classes as well. Attending the event was also Kadir Cenk Ulukartal, Managing Director of the Board, at Ulukartal Holding - the parent company behind Integral Menkul Degerler.
In less than a few weeks (April 4th to April 5th) Forex Magnates will be holding the Turkey FX Conference which already has 800 financial markets professionals registered to attend. The local market in Turkey is hot for Forex after it has just recently evolved in during the last decade.
Left to Right: Alain Broyon, CEO, Dukascopy, Kivanc Memisoglu, General Manager, Integral Menkul Degerler & his guest, guest of Kadir Cenk Ulukartal, Kadir Cenk Ulukartal, Managing Director of The Board at Ulukartal Holding, and Luis Sanchez, Vice President and head of Institutional Sales for Europe and America, Dukascopy
Off-Line Social Networking Still Important for Business
Dukascopy, as well as many other brokerages and banks involved in capital markets agree on the value of specialized events like the Forex Magnates' London Summit and Tokyo Summit, attended by senior foreign exchange executives; therefore, each event has its purpose and merit.
In New York for example, meetup.com is widely used by individuals as a way to organize local meet-ups, meeting at fancy hotels and involving a variety of subjects, hobbies, or professional interest. We can see this as an analogy to the way that networking has changed - when compared to FX related industry or retail events.
Just as each meeting within a company has a purpose, the same can be said for organized events, with lectures and seminars or workshops - a growing part of ways that people use these mediums to communicate their respective fields of interest to potentially interested audiences.
Events Are Changing, Dynamic Approach Is Key
During the interview we conducted on Dukascopy TV, Roy Hen, the chief producer of the iFX Expo and Chief Projects Officer at Conversion Pros, said that a key element was to keep things dynamic and constantly changing with regards to the events so that attendees are surprised with new exhibitors and fresh content, rather than replicating the past.
It appears that the Geneva Forex Event can be great for locals in Geneva, including firms elsewhere looking to build their list of contacts on the ground floor in Switzerland, and willing to hop on a flight or train to attend, and with the goal of making introductions and meeting people in person - again time permitting.
Another critical point is that the attendee name badges at the Geneva Forex Event didn't include the company for which they work, making it a more anonymous gathering where only the first name and last name is on display (on the wearable ID badge that was given to attendees upon entrance). Thus making the networking more about the personal interaction than the company (since the company name is omitted), and something that was done on purpose, as explained by people close to the event coordination.
Meeting over drinks or dinner is a fairly standard way of solidifying or vetting a deal after meeting formally whether the deal starts in the office, on the phone or via email, the human real-life interaction still remains the most powerful, to put a face behind a voice or a picture behind a name.
Building Other Dimensions of Communication: Events and TV
During our stay in Geneva it was clear that Dukascopy has invested considerably in building its professional television studio to the point where major local news publications such as L’AGEFI - which was founded in 1950 - uses Dukascopy TV production studio to film their own content.
As FX companies build out their content, including webinars, educational tutorials, or daily market commentary, the question is to what level does the production quality need to be taken to? Is a TV level studio needed, or only to serve some other, greater or different purpose, such as expanding that part of a firm's business?
For Dukascopy it seems to be the direction they have taken, and looks to capitalize on, as the company continues to use this medium to drive traffic and as part of its white-label offering to other brokers, whose underlying clients' flow come back to help the Swiss bank revenues grow.
Mr. & Mrs. Sanchez
Luis Sanchez, Dukascopy’s Vice President and head of Institutional Sales for Europe and America, shared with Forex Magnates that the Geneva Forex Event “Is breaking misconceptions about us – bankers and fashion shows by elite designers coming together in one gathering. It appears as a great solution to bring a fresh air-stream and to make a change needed every now and then. So the idea is simple: to create a monthly meeting point to follow-up on current events, to network and to establish Public Relations, and to be present among the elite in a relaxed atmosphere. Let's come together in a place that one guest called 'my Thursday Party and fashion Catwalk'.”
Indeed while the event can be viewed as a Public Relations (PR) stunt, such as the branding that is aimed for when a firm sponsors a major national sports team, or hires a famous spokesperson, or other forms of marketing that are harder to measure the direct return-on-investment, it appears that an effort like the Geneva Forex Event could have other dimensions in addition to branding, by bringing people together and within the local community of where the broker/bank is physically located.
The World Cup, Market Winners and the Underdog Problem
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For every feature and product, someone has to decide: build it in-house or buy from a vendor. In Singapore and across APAC, local banks and global players face the same question with very different constraints.
This session gathers heads of technology and e-trading to compare how client demand and cost structures shape their choices, and how long it actually takes to ship in each.
Attendees will walk away with:
First-hand view of how client feedback informs decision-making across different market participants.
Understanding pain points and benefits of working with 3rd party integrations at scale.
Insight into products and innovation banks’ retail and trading heads will look for in 2026.
For every feature and product, someone has to decide: build it in-house or buy from a vendor. In Singapore and across APAC, local banks and global players face the same question with very different constraints.
This session gathers heads of technology and e-trading to compare how client demand and cost structures shape their choices, and how long it actually takes to ship in each.
Attendees will walk away with:
First-hand view of how client feedback informs decision-making across different market participants.
Understanding pain points and benefits of working with 3rd party integrations at scale.
Insight into products and innovation banks’ retail and trading heads will look for in 2026.
For every feature and product, someone has to decide: build it in-house or buy from a vendor. In Singapore and across APAC, local banks and global players face the same question with very different constraints.
This session gathers heads of technology and e-trading to compare how client demand and cost structures shape their choices, and how long it actually takes to ship in each.
Attendees will walk away with:
First-hand view of how client feedback informs decision-making across different market participants.
Understanding pain points and benefits of working with 3rd party integrations at scale.
Insight into products and innovation banks’ retail and trading heads will look for in 2026.
For every feature and product, someone has to decide: build it in-house or buy from a vendor. In Singapore and across APAC, local banks and global players face the same question with very different constraints.
This session gathers heads of technology and e-trading to compare how client demand and cost structures shape their choices, and how long it actually takes to ship in each.
Attendees will walk away with:
First-hand view of how client feedback informs decision-making across different market participants.
Understanding pain points and benefits of working with 3rd party integrations at scale.
Insight into products and innovation banks’ retail and trading heads will look for in 2026.
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As Singapore's capital-intensive requirements leave only a few retail brokers active in the city-state, there are many opportunities to be made in and around.
This session gathers regulators, advisors, and operators who have set up across multiple APAC jurisdictions to break down figures, what's working, what's breaking, and what's next.
Attendees will walk away with:
Survey of capital thresholds and other requirements across regions in APAC
Nuanced understanding of Singapore's role in the retail trading space
Glimpse into parallel developments in digital assets and RWA
As Singapore's capital-intensive requirements leave only a few retail brokers active in the city-state, there are many opportunities to be made in and around.
This session gathers regulators, advisors, and operators who have set up across multiple APAC jurisdictions to break down figures, what's working, what's breaking, and what's next.
Attendees will walk away with:
Survey of capital thresholds and other requirements across regions in APAC
Nuanced understanding of Singapore's role in the retail trading space
Glimpse into parallel developments in digital assets and RWA
As Singapore's capital-intensive requirements leave only a few retail brokers active in the city-state, there are many opportunities to be made in and around.
This session gathers regulators, advisors, and operators who have set up across multiple APAC jurisdictions to break down figures, what's working, what's breaking, and what's next.
Attendees will walk away with:
Survey of capital thresholds and other requirements across regions in APAC
Nuanced understanding of Singapore's role in the retail trading space
Glimpse into parallel developments in digital assets and RWA
As Singapore's capital-intensive requirements leave only a few retail brokers active in the city-state, there are many opportunities to be made in and around.
This session gathers regulators, advisors, and operators who have set up across multiple APAC jurisdictions to break down figures, what's working, what's breaking, and what's next.
Attendees will walk away with:
Survey of capital thresholds and other requirements across regions in APAC
Nuanced understanding of Singapore's role in the retail trading space
Glimpse into parallel developments in digital assets and RWA
As Singapore's capital-intensive requirements leave only a few retail brokers active in the city-state, there are many opportunities to be made in and around.
This session gathers regulators, advisors, and operators who have set up across multiple APAC jurisdictions to break down figures, what's working, what's breaking, and what's next.
Attendees will walk away with:
Survey of capital thresholds and other requirements across regions in APAC
Nuanced understanding of Singapore's role in the retail trading space
Glimpse into parallel developments in digital assets and RWA
As Singapore's capital-intensive requirements leave only a few retail brokers active in the city-state, there are many opportunities to be made in and around.
This session gathers regulators, advisors, and operators who have set up across multiple APAC jurisdictions to break down figures, what's working, what's breaking, and what's next.
Attendees will walk away with:
Survey of capital thresholds and other requirements across regions in APAC
Nuanced understanding of Singapore's role in the retail trading space
Glimpse into parallel developments in digital assets and RWA
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For fintechs who try to capture the retail investment crowd, payments can be a game-changer from user experience to back-office plumbing.
This session brings together builders from across the payment ecosystem to examine how new rails are altering the way capital moves in APAC and beyond.
Attendees will walk away with:
A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
For fintechs who try to capture the retail investment crowd, payments can be a game-changer from user experience to back-office plumbing.
This session brings together builders from across the payment ecosystem to examine how new rails are altering the way capital moves in APAC and beyond.
Attendees will walk away with:
A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
For fintechs who try to capture the retail investment crowd, payments can be a game-changer from user experience to back-office plumbing.
This session brings together builders from across the payment ecosystem to examine how new rails are altering the way capital moves in APAC and beyond.
Attendees will walk away with:
A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
For fintechs who try to capture the retail investment crowd, payments can be a game-changer from user experience to back-office plumbing.
This session brings together builders from across the payment ecosystem to examine how new rails are altering the way capital moves in APAC and beyond.
Attendees will walk away with:
A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
For fintechs who try to capture the retail investment crowd, payments can be a game-changer from user experience to back-office plumbing.
This session brings together builders from across the payment ecosystem to examine how new rails are altering the way capital moves in APAC and beyond.
Attendees will walk away with:
A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
For fintechs who try to capture the retail investment crowd, payments can be a game-changer from user experience to back-office plumbing.
This session brings together builders from across the payment ecosystem to examine how new rails are altering the way capital moves in APAC and beyond.
Attendees will walk away with:
A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate