SWIFT Launches New eLearning Platform, SWIFTSmart

In an effort to better familiarize users with its messaging framework, SWIFT has launched a new learning platform.

SWIFT has continued its rollout of new initiatives this week with the launch of SWIFTSmart, a newly designed eLearning platform that helps kindle social learning via the administration, tracking, and documenting of digital courses for users, according to a SWIFT statement.

SWIFTSmart is a cloud-based service that encompasses a pantheon of different eLearning capabilities and courses, catering to swift.com account holders. The suite of courses was engineered to help educate users by animations, exercises, and quizzes to better understand the SWIFT process and methodology.

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SWIFT is a global provider of financial messaging services, having worked its way into the fabric of the payments space over the past several years. The group has collaborated with many venues and firms to help endanger a more transparent approach to cloud and digital payments.

The entirety of the SWIFTSmart training portfolio presently includes 100 individual courses, though the group will augment its core content periodically throughout the duration of the year – a full portfolio is only expected to be available in 2017. SWIFTSmart will also include a number of benefits for users, which includes per the recent report the following yields:

– Reduced operational risk, increased staff productivity and fewer support call

– Faster on-boarding of new members and/or employees

– Improved tracking of training effectiveness and more comprehensive learning analytics

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– Better time-to-market and more appropriate training content;

– Lower and more predictable cost of training

– Progressive learning experience and efficiency

– Minimized disruption of day-to-day business due to 24/7 availability

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Dana Brants, Head of Services, SWIFT

According to Dana Brants, Head of Services, SWIFT, in a recent statement on the launch of SWIFTSmart, “Education best practices have significantly evolved over the last 30 years. With user communities increasingly looking for flexibility in terms of how they access and participate in training courses, eLearning is the future.”

“Today, over 40% of fortune 500 companies are now using some form of educational technology. SWIFT is in a great place to revolutionise its training programme, offering a more digital and interactive approach that supports growing customer requirements,” she added.

“Effective training is important to ensure institutions get the most value out of SWIFT’s products and services. We are looking forward to using SWIFTSmart as it will give us the flexibility to train more staff globally at a pace that supports business requirements, while reducing traveling costs,” reiterated Helen Nazzaro, Director, SWIFT Relationship Management at Citi.

Earlier this week, SWIFT made headlines after it integrated Reval’s solutions suite to help automate its cash and liquidity management across its global messaging network. The assimilation of the cloud platform was a concession to help push for the added connectivity of SWIFT’s network with banking accounts worldwide, as part of the group’s messaging framework.

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