The local fintech giant is challenging the financial regulator's decision to revoke its payment services license.
It claims the watchdog's actions could disrupt services for 100,000 users and cause billions in damages.
Polish
fintech Conotoxia Sp. z o.o., operating the currency exchange brand
Cinkciarz.pl, is contesting a decision by the Polish Financial Supervision
Authority (KNF) to revoke its payment services license. It is alleging procedural
irregularities and harmful impacts on customers.
Polish Fintech Conotoxia
Challenges Regulator's Decision to Revoke License
The KNF
announced on October 2 that it had unanimously
revoked Conotoxia's license, citing concerns about the company's management
of payment services. However, Conotoxia claims it was not properly notified of
the decision or given an opportunity to review case files and present its
defense.
“The KNF violated the provision of Article 105(1)(6) of the Payment Services Act. Given a choice of six supervisory measures against a Company with no previous administrative penalties, it decided to wind it up straight away, a phenomenon in supervision that should help entities solve their problems, not destroy them,” the company commented in another of
the series of statements made in recent days.
“How the
KNF's decision was disclosed online created an unjustified market panic and
Inquisition-like judgement over the entire capital group. No financial
institution can withstand such pressure.”
Last week, Cinkciarz.pl
also declared war on Polish banks by announcing plans to sue six of them
for at least 3 billion zlotys ($750 million) in compensation for an alleged
collusion aimed at restricting access to the currency exchange market.
The fintech
argues the banks’ and the regulator's actions have caused unwarranted market panic
affecting not just Conotoxia Sp. z o.o., but other entities in its holding
group. It estimates potential damages to merchants using its services could
reach billions of zlotys due to disruptions.
Conotoxia
also highlighted concerns about the impact on its approximately 100,000 active
multi-currency card users, who will lose access to their cards on October 17.
“Many of our customers are abroad (work, medical treatment, holidays)—being cut off from the payment card operation could have unimaginable and
irreversible consequences,” the statement added.
The fintech
firm plans to challenge the KNF's decision through legal channels. It has
deliberately delayed formally receiving the decision until October 16 at 23:59,
the latest possible time, in an effort to protect customers.
Conotoxia Ltd is Not the
Same as Conotoxia Sp. z o.o.
Cinkciarz.pl
and Conotoxia operate under several subsidiary companies with similar names,
which can create some confusion. While the KNF has revoked the domestic payment
institution license of the Polish branch, the license issued by Cyprus for
conducting CFD transactions remains unaffected. Finance Magnates learned
that due to the similarity in names, the Cypriot regulator has also reportedly
taken interest in the situation.
“Our
company Conotoxia Ltd is a separate entity that holds a license to conduct
brokerage activities in Poland, among other places,” Jaworski stated. “Our
company does not and has never provided any payment services to clients and has
nothing to do with the Polish Financial Supervision Authority's decision
regarding Conotoxia sp. z o.o.”
He added
that this decision does not impact the operations or the safety of client funds
at Conotoxia Ltd in any way.
Polish
fintech Conotoxia Sp. z o.o., operating the currency exchange brand
Cinkciarz.pl, is contesting a decision by the Polish Financial Supervision
Authority (KNF) to revoke its payment services license. It is alleging procedural
irregularities and harmful impacts on customers.
Polish Fintech Conotoxia
Challenges Regulator's Decision to Revoke License
The KNF
announced on October 2 that it had unanimously
revoked Conotoxia's license, citing concerns about the company's management
of payment services. However, Conotoxia claims it was not properly notified of
the decision or given an opportunity to review case files and present its
defense.
“The KNF violated the provision of Article 105(1)(6) of the Payment Services Act. Given a choice of six supervisory measures against a Company with no previous administrative penalties, it decided to wind it up straight away, a phenomenon in supervision that should help entities solve their problems, not destroy them,” the company commented in another of
the series of statements made in recent days.
“How the
KNF's decision was disclosed online created an unjustified market panic and
Inquisition-like judgement over the entire capital group. No financial
institution can withstand such pressure.”
Last week, Cinkciarz.pl
also declared war on Polish banks by announcing plans to sue six of them
for at least 3 billion zlotys ($750 million) in compensation for an alleged
collusion aimed at restricting access to the currency exchange market.
The fintech
argues the banks’ and the regulator's actions have caused unwarranted market panic
affecting not just Conotoxia Sp. z o.o., but other entities in its holding
group. It estimates potential damages to merchants using its services could
reach billions of zlotys due to disruptions.
Conotoxia
also highlighted concerns about the impact on its approximately 100,000 active
multi-currency card users, who will lose access to their cards on October 17.
“Many of our customers are abroad (work, medical treatment, holidays)—being cut off from the payment card operation could have unimaginable and
irreversible consequences,” the statement added.
The fintech
firm plans to challenge the KNF's decision through legal channels. It has
deliberately delayed formally receiving the decision until October 16 at 23:59,
the latest possible time, in an effort to protect customers.
Conotoxia Ltd is Not the
Same as Conotoxia Sp. z o.o.
Cinkciarz.pl
and Conotoxia operate under several subsidiary companies with similar names,
which can create some confusion. While the KNF has revoked the domestic payment
institution license of the Polish branch, the license issued by Cyprus for
conducting CFD transactions remains unaffected. Finance Magnates learned
that due to the similarity in names, the Cypriot regulator has also reportedly
taken interest in the situation.
“Our
company Conotoxia Ltd is a separate entity that holds a license to conduct
brokerage activities in Poland, among other places,” Jaworski stated. “Our
company does not and has never provided any payment services to clients and has
nothing to do with the Polish Financial Supervision Authority's decision
regarding Conotoxia sp. z o.o.”
He added
that this decision does not impact the operations or the safety of client funds
at Conotoxia Ltd in any way.
Damian Chmiel is a Senior Analyst & Editor at Finance Magnates with more than 15 years of experience in the CFD and online trading industry. Active as both a trader and journalist since 2010, he focuses on broker coverage, fintech innovation, and regulatory developments across Europe, the Middle East, and Asia.
His work includes interviews with C-level leaders at major brokerages and fintech platforms, as well as co-authoring Finance Magnates’ quarterly industry benchmarking reports. Damian’s reporting is data-driven, market-aware, and grounded in direct industry engagement. His analysis and commentary have also been cited by external media outlets, including Investing.com, Binance, The Asset, Stockhead, and Dispatch.
Education:
MA in Finance and Accounting, Cracow University of Economics
Polymarket’s Arbitration Model Faces Conflict-of-Interest Questions
Featured Videos
FM Daily Brief - 20 May 2026
FM Daily Brief - 20 May 2026
FM Daily Brief - 20 May 2026
FM Daily Brief - 20 May 2026
Today’s lead: CFD brokers show a wide divergence in per-account trading activity. Also ahead, a deep dive into IG Group and XTB’s latest numbers. It's Wednesday, 20 May 2026. You're listening to the Finance Magnates Daily Brief.
Today’s lead: CFD brokers show a wide divergence in per-account trading activity. Also ahead, a deep dive into IG Group and XTB’s latest numbers. It's Wednesday, 20 May 2026. You're listening to the Finance Magnates Daily Brief.
Today’s lead: CFD brokers show a wide divergence in per-account trading activity. Also ahead, a deep dive into IG Group and XTB’s latest numbers. It's Wednesday, 20 May 2026. You're listening to the Finance Magnates Daily Brief.
Today’s lead: CFD brokers show a wide divergence in per-account trading activity. Also ahead, a deep dive into IG Group and XTB’s latest numbers. It's Wednesday, 20 May 2026. You're listening to the Finance Magnates Daily Brief.
Today's lead: IG Group has lifted its full-year revenue outlook after a strong quarter. Also ahead, Swissquote sets a date for its one-to-ten share split. And CMC Markets’ UK head says neobanks are becoming trading distributors. It’s Tuesday, 19 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today's lead: IG Group has lifted its full-year revenue outlook after a strong quarter. Also ahead, Swissquote sets a date for its one-to-ten share split. And CMC Markets’ UK head says neobanks are becoming trading distributors. It’s Tuesday, 19 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today's lead: IG Group has lifted its full-year revenue outlook after a strong quarter. Also ahead, Swissquote sets a date for its one-to-ten share split. And CMC Markets’ UK head says neobanks are becoming trading distributors. It’s Tuesday, 19 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today's lead: IG Group has lifted its full-year revenue outlook after a strong quarter. Also ahead, Swissquote sets a date for its one-to-ten share split. And CMC Markets’ UK head says neobanks are becoming trading distributors. It’s Tuesday, 19 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today's lead: IG Group has lifted its full-year revenue outlook after a strong quarter. Also ahead, Swissquote sets a date for its one-to-ten share split. And CMC Markets’ UK head says neobanks are becoming trading distributors. It’s Tuesday, 19 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today's lead: IG Group has lifted its full-year revenue outlook after a strong quarter. Also ahead, Swissquote sets a date for its one-to-ten share split. And CMC Markets’ UK head says neobanks are becoming trading distributors. It’s Tuesday, 19 May 2026. You’re listening to the Finance Magnates Daily Brief.
FM Daily Brief - 18 May 2026
FM Daily Brief - 18 May 2026
FM Daily Brief - 18 May 2026
FM Daily Brief - 18 May 2026
FM Daily Brief - 18 May 2026
FM Daily Brief - 18 May 2026
Today’s lead: Cyprus authorities detain suspects in a forex-linked criminal probe. Also ahead: Kraken’s IPO timeline slips further, and CMC Markets expands its Spectre product to retail clients. It’s Monday, 18 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today’s lead: Cyprus authorities detain suspects in a forex-linked criminal probe. Also ahead: Kraken’s IPO timeline slips further, and CMC Markets expands its Spectre product to retail clients. It’s Monday, 18 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today’s lead: Cyprus authorities detain suspects in a forex-linked criminal probe. Also ahead: Kraken’s IPO timeline slips further, and CMC Markets expands its Spectre product to retail clients. It’s Monday, 18 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today’s lead: Cyprus authorities detain suspects in a forex-linked criminal probe. Also ahead: Kraken’s IPO timeline slips further, and CMC Markets expands its Spectre product to retail clients. It’s Monday, 18 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today’s lead: Cyprus authorities detain suspects in a forex-linked criminal probe. Also ahead: Kraken’s IPO timeline slips further, and CMC Markets expands its Spectre product to retail clients. It’s Monday, 18 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today’s lead: Cyprus authorities detain suspects in a forex-linked criminal probe. Also ahead: Kraken’s IPO timeline slips further, and CMC Markets expands its Spectre product to retail clients. It’s Monday, 18 May 2026. You’re listening to the Finance Magnates Daily Brief.
FM Daily Brief - 15 May 2026
FM Daily Brief - 15 May 2026
FM Daily Brief - 15 May 2026
FM Daily Brief - 15 May 2026
FM Daily Brief - 15 May 2026
FM Daily Brief - 15 May 2026
Today’s lead: The US Senate Banking Committee approved the Clarity Act, moving US lawmakers closer to a full Senate vote. Also ahead, AI agents plug into cTrader trading workflows, and OANDA Japan ends MT4 and MT5 web access. It’s Friday, 15 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today’s lead: The US Senate Banking Committee approved the Clarity Act, moving US lawmakers closer to a full Senate vote. Also ahead, AI agents plug into cTrader trading workflows, and OANDA Japan ends MT4 and MT5 web access. It’s Friday, 15 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today’s lead: The US Senate Banking Committee approved the Clarity Act, moving US lawmakers closer to a full Senate vote. Also ahead, AI agents plug into cTrader trading workflows, and OANDA Japan ends MT4 and MT5 web access. It’s Friday, 15 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today’s lead: The US Senate Banking Committee approved the Clarity Act, moving US lawmakers closer to a full Senate vote. Also ahead, AI agents plug into cTrader trading workflows, and OANDA Japan ends MT4 and MT5 web access. It’s Friday, 15 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today’s lead: The US Senate Banking Committee approved the Clarity Act, moving US lawmakers closer to a full Senate vote. Also ahead, AI agents plug into cTrader trading workflows, and OANDA Japan ends MT4 and MT5 web access. It’s Friday, 15 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today’s lead: The US Senate Banking Committee approved the Clarity Act, moving US lawmakers closer to a full Senate vote. Also ahead, AI agents plug into cTrader trading workflows, and OANDA Japan ends MT4 and MT5 web access. It’s Friday, 15 May 2026. You’re listening to the Finance Magnates Daily Brief.
FM Daily Brief - 14 May 2026
FM Daily Brief - 14 May 2026
FM Daily Brief - 14 May 2026
FM Daily Brief - 14 May 2026
FM Daily Brief - 14 May 2026
FM Daily Brief - 14 May 2026
Today’s lead: Washington moves closer to reshaping crypto markets as the CLARITY Act advances through the US Senate, with the Senate Banking Committee holding its markup and vote on the bill today. Also ahead: record revenue at Rakuten Securities, losses narrow at Valutrades, Pepperstone expands its crypto infrastructure push, and a dormant Bitcoin wallet resurfaces after more than 11 years following an AI-assisted recovery. It’s Thursday, 14 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today’s lead: Washington moves closer to reshaping crypto markets as the CLARITY Act advances through the US Senate, with the Senate Banking Committee holding its markup and vote on the bill today. Also ahead: record revenue at Rakuten Securities, losses narrow at Valutrades, Pepperstone expands its crypto infrastructure push, and a dormant Bitcoin wallet resurfaces after more than 11 years following an AI-assisted recovery. It’s Thursday, 14 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today’s lead: Washington moves closer to reshaping crypto markets as the CLARITY Act advances through the US Senate, with the Senate Banking Committee holding its markup and vote on the bill today. Also ahead: record revenue at Rakuten Securities, losses narrow at Valutrades, Pepperstone expands its crypto infrastructure push, and a dormant Bitcoin wallet resurfaces after more than 11 years following an AI-assisted recovery. It’s Thursday, 14 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today’s lead: Washington moves closer to reshaping crypto markets as the CLARITY Act advances through the US Senate, with the Senate Banking Committee holding its markup and vote on the bill today. Also ahead: record revenue at Rakuten Securities, losses narrow at Valutrades, Pepperstone expands its crypto infrastructure push, and a dormant Bitcoin wallet resurfaces after more than 11 years following an AI-assisted recovery. It’s Thursday, 14 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today’s lead: Washington moves closer to reshaping crypto markets as the CLARITY Act advances through the US Senate, with the Senate Banking Committee holding its markup and vote on the bill today. Also ahead: record revenue at Rakuten Securities, losses narrow at Valutrades, Pepperstone expands its crypto infrastructure push, and a dormant Bitcoin wallet resurfaces after more than 11 years following an AI-assisted recovery. It’s Thursday, 14 May 2026. You’re listening to the Finance Magnates Daily Brief.
Today’s lead: Washington moves closer to reshaping crypto markets as the CLARITY Act advances through the US Senate, with the Senate Banking Committee holding its markup and vote on the bill today. Also ahead: record revenue at Rakuten Securities, losses narrow at Valutrades, Pepperstone expands its crypto infrastructure push, and a dormant Bitcoin wallet resurfaces after more than 11 years following an AI-assisted recovery. It’s Thursday, 14 May 2026. You’re listening to the Finance Magnates Daily Brief.