With a major foothold in the ATM hardware and software market, Diebold is taking that experience to the retail commerce world with the introduction of a new contactless checkout concept. A self-service checkout terminal, the product is enabled for contactless payments to meet rising in-store mobile payments which they estimate will reach $118 billion by 2018. In addition, the product includes ATM cash withdrawal features that can be initiated with mobile devices.
The product is available to transact purchases through a retailer’s mobile app as well as with cash. As such, Diebold is counting on the product finding interest among retailers that are using mobile payment apps and incentive programs to increase customer loyalty for their shopping.
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The use of contactless payments and a combined shopping and ATM experiences occurs as Diebold has been developing and testing solutions that leverage new technologies. In October of 2015, in conjunction with Citi, Diebold introduced an ATM machine that uses retina scanning for user verification.
Commenting on the current offering, Frank Natoli, EVP of Self-Service Technology at Diebold, stated: “As a proven leader in delivering financial service solutions to top retailers, we see many similarities between the worlds of banking and retail. Our omni-channel expertise has enabled us to reimagine the use of our fast, secure ATM technology to power the new, mobile-enabled self-checkout. A convergence of the ATM, self-checkout and mobile would not only deliver speed and convenience to consumers, but also standardizes all cash handling into a single automated experience.”