Executive moves that dominated the week's news for the forex, crypto and fintech industries.
During this week, there has been a minor uptick in executive appointments within the forex, crypto, and fintech industries. This development underscores the fluidity of financial technology, which undergoes continual evolution.
Executive moves of the week witnessed prominent appointments across various sectors. ATFX has named Drew Niv as Chief Strategy Officer; Euronext FX has promoted Stuart Parris and Wymann Shing; Equinix has welcomed Merrie Williamson as Chief Customer and Revenue Officer; GCEX Group has strengthened UK operations with Ignacio Corral and Helen Man; MarketAxess has appointed Ilene Fiszel Bieler as CFO; City of London Investment Group PLC has added Sarah Ing; Edgewater Markets has hired Raja Thakur and Ben Rogan, . These appointments underscore commitment to innovation, growth, and excellence across the financial landscape.
Explore the dynamic landscape of executive changes across forex, cryptocurrency, and fintech in our weekly recap. Immerse yourself in the ever-evolving realm of leadership shifts within the financial technology industry.
Executive Moves of the Week
Drew Niv
ATFX Welcomes Industry Titan Drew Niv to Lead Strategy
ATFX, an online trading broker, has appointed Drew Niv as its new Chief Strategy Officer. Niv, a prominent figure in the forex industry, co-founded FXCM in 1999 and served as its CEO for 19 years. Known for fostering partnerships and spearheading initiatives like FastMatch and Grid Sight, Niv brings extensive experience to his new role. Reporting directly to the Chairman, Joe Li, Niv's appointment underscores ATFX's commitment to growth and innovation, aiming to deliver exceptional services to global customers.
Niv's appointment is part of ATFX's broader expansion strategy, reflecting the company's ambition to establish itself as a leading global trading firm. With licenses from regulators across several jurisdictions, ATFX continues its hiring spree, attracting top talent to fuel its growth trajectory. The addition of Niv, alongside recent high-profile hires and technological advancements, positions ATFX for further success and reinforces its dedication to innovation and customer service.
Euronext FX Promotes Two Long-Term Employees to C-Suite
Wymann Shing
Euronext FX has undergone significant executive changes, appointing Stuart Parris as the Head of Sales and Wymann Shing as the CEO of its Singapore branch. Parris, with five years of experience at Euronext FX, brings a wealth of knowledge from his previous roles at major financial institutions. Shing, who joined Euronext FX in 2019, assumes leadership in Singapore after a successful tenure in sales departments across prominent firms. Nicolas Jégou, the CEO of Euronext FX, commended the promotions as a testament to the company's commitment to internal talent development.
In strategic moves aimed at enhancing shareholder value, Euronext embarked on a €200 million share buyback program and sold its stake in LCH SA. These initiatives underscore Euronext's robust cash flow and disciplined capital allocation strategy. As a leading pan-European market infrastructure, Euronext continues to expand its footprint, evidenced by its recent acquisition of Borsa Italiana. Additionally, Euronext FX reported increased trading volumes in January 2024, reflecting positive market sentiment and continued growth in its operations.
Equinix Appoints Merrie Williamson as the Chief Customer and Revenue Officer
Equinix welcomes Merrie Williamson, an industry veteran with a rich tech background from Microsoft and Intel, as its Chief Customer and Revenue Officer (CCRO). With over two decades of leadership experience, Williamson's expertise in driving revenue growth and facilitating digital transformations will be instrumental for Equinix. As CCRO, she will lead the company's customer experience initiatives and market strategy across regions, aligning complex go-to-market organizations to deliver revenue growth.
In a strategic move to bolster global expansion efforts, Equinix entrusts Williamson with a pivotal role encompassing sales, marketing, customer care, and revenue operations. Her appointment underscores Equinix's commitment to capitalizing on emerging technologies like Private AI while strengthening its global operations. Charles Meyers, Equinix's President and CEO, emphasizes Williamson's proven track record in revenue growth, positioning her to drive new routes to market and fortify existing revenue streams.
Crypto Broker GCEX Hires Former FCA Associate as Compliance Chief
Helen Man
GCEX Group, a digital asset brokerage, has strengthened its UK operations with two key hires: a Compliance Officer and a Financial Controller. Ignacio Corral, a former Senior Associate at the UK's Financial Conduct Authority (FCA), joins as the Compliance Officer, bringing extensive regulatory experience. Helen Man, a chartered accountant with a background in investment banking and the crypto sector, assumes the role of Financial Controller. These strategic appointments underscore GCEX's commitment to regulatory compliance and financial management across its global entities.
The new hires coincide with GCEX's expansion efforts and the launch of its XplorSpot Lite platform, facilitating crypto-fiat conversions. Founder and CEO Lars Holst emphasized the importance of talent acquisition in driving business growth, highlighting the company's focus on expanding its UK business. With licenses from regulators in the UK, Denmark, and Dubai, GCEX continues to position itself as a leading provider of digital asset and foreign exchange trading solutions, recently announcing a strategic partnership with electronic trading firm Crossover Markets to explore new opportunities in the digital assets sector.
Reveal more about GCEX's strategic hires and expansion initiatives in the digital asset brokerage space.
Ilene Fiszel Bieler
MarketAxess Welcomes Ilene Fiszel Bieler as the Chief Financial Officer
MarketAxess, the operator of the electronic trading platform for fixed-income securities, has appointed Ilene Fiszel Bieler as its Chief Financial Officer, replacing Christopher Gerosa. Bieler, set to commence her role around May 22, 2024, brings a wealth of experience from her tenure at State Street Global Markets and Barclays, among others. Chris Concannon, the CEO of MarketAxess, mentioned the significance of Bieler's diverse financial services background and operational experience for the company's continued growth.
Bieler's appointment signifies MarketAxess' focus on bolstering its financial strategy and sustainable growth. With extensive experience in financial services, investor relations, and fixed-income markets, including roles at State Street Global Markets and Barclays, Bieler is poised to play a key role in shaping MarketAxess' financial future. Based in New York, she will report directly to the CEO, Chris Concannon, contributing to the company's leadership amid positive financial performance and expansion plans.
Marex's Non-exec Director Sarah Ing Joins City of London Investment Group's Board
Sarah Ing, currently a Non-Executive Director at CMC Markets and Marex, adds another prestigious role to her portfolio as she joins City of London Investment Group PLC as a Non-Executive Director. With over 30 years of experience spanning accountancy, investment banking, and fund management, Ing brings a wealth of expertise to her new position. Rian Dartnell, the Chair of the City of London Investment Group, emphasized Ing's valuable contribution, citing her extensive asset management experience and track record of delivering results across diverse businesses.
Throughout her illustrious career, Ing has held key roles in renowned organizations like HSBC and UBS, and notably founded and led a hedge fund investment management business. Currently serving as a Non-Executive Director at XPS Pensions Group, she chairs the Audit, Risk, and Sustainability Committee. Effective March 1, 2024, Ing is expected to drive strategic initiatives and foster growth within the City of London Investment Group, as outlined in the company's recent financial report for the half-year, which highlights growth in Funds under Management and profitability.
Find out more about Sarah Ing's strategic role in driving growth at City of London Investment Group PLC.
Raja Thakur
Edgewater Markets Bolsters Team with Key Institutional and Compliance Hires
Edgewater Markets, an electronic trading firm, has strengthened its leadership team with the addition of two senior professionals. Raja Thakur joins as the Director of Institutional Sales, bringing nearly two decades of experience in institutional sales, trading, and prime brokerage services. Meanwhile, Ben Rogan assumes the role of Executive Director and Head of Compliance for Edgewater Markets London, ensuring regulatory compliance globally. These strategic appointments underscore Edgewater's commitment to enhancing its electronic trading and workflow automation solutions for institutional foreign exchange market participants.
Edgewater Markets has been actively expanding its global presence, with recent moves including the launch of foreign exchange trading technology services for the Gulf Corporation Council currencies and the establishment of Edgewater Markets Limited in the UK. Emanuel Georgouras, the CEO of Edgewater Markets UK, welcomes Thakur and Rogan, highlighting their expertise as assets for delivering best-in-class solutions to clients worldwide.
During this week, there has been a minor uptick in executive appointments within the forex, crypto, and fintech industries. This development underscores the fluidity of financial technology, which undergoes continual evolution.
Executive moves of the week witnessed prominent appointments across various sectors. ATFX has named Drew Niv as Chief Strategy Officer; Euronext FX has promoted Stuart Parris and Wymann Shing; Equinix has welcomed Merrie Williamson as Chief Customer and Revenue Officer; GCEX Group has strengthened UK operations with Ignacio Corral and Helen Man; MarketAxess has appointed Ilene Fiszel Bieler as CFO; City of London Investment Group PLC has added Sarah Ing; Edgewater Markets has hired Raja Thakur and Ben Rogan, . These appointments underscore commitment to innovation, growth, and excellence across the financial landscape.
Explore the dynamic landscape of executive changes across forex, cryptocurrency, and fintech in our weekly recap. Immerse yourself in the ever-evolving realm of leadership shifts within the financial technology industry.
Executive Moves of the Week
Drew Niv
ATFX Welcomes Industry Titan Drew Niv to Lead Strategy
ATFX, an online trading broker, has appointed Drew Niv as its new Chief Strategy Officer. Niv, a prominent figure in the forex industry, co-founded FXCM in 1999 and served as its CEO for 19 years. Known for fostering partnerships and spearheading initiatives like FastMatch and Grid Sight, Niv brings extensive experience to his new role. Reporting directly to the Chairman, Joe Li, Niv's appointment underscores ATFX's commitment to growth and innovation, aiming to deliver exceptional services to global customers.
Niv's appointment is part of ATFX's broader expansion strategy, reflecting the company's ambition to establish itself as a leading global trading firm. With licenses from regulators across several jurisdictions, ATFX continues its hiring spree, attracting top talent to fuel its growth trajectory. The addition of Niv, alongside recent high-profile hires and technological advancements, positions ATFX for further success and reinforces its dedication to innovation and customer service.
Euronext FX Promotes Two Long-Term Employees to C-Suite
Wymann Shing
Euronext FX has undergone significant executive changes, appointing Stuart Parris as the Head of Sales and Wymann Shing as the CEO of its Singapore branch. Parris, with five years of experience at Euronext FX, brings a wealth of knowledge from his previous roles at major financial institutions. Shing, who joined Euronext FX in 2019, assumes leadership in Singapore after a successful tenure in sales departments across prominent firms. Nicolas Jégou, the CEO of Euronext FX, commended the promotions as a testament to the company's commitment to internal talent development.
In strategic moves aimed at enhancing shareholder value, Euronext embarked on a €200 million share buyback program and sold its stake in LCH SA. These initiatives underscore Euronext's robust cash flow and disciplined capital allocation strategy. As a leading pan-European market infrastructure, Euronext continues to expand its footprint, evidenced by its recent acquisition of Borsa Italiana. Additionally, Euronext FX reported increased trading volumes in January 2024, reflecting positive market sentiment and continued growth in its operations.
Equinix Appoints Merrie Williamson as the Chief Customer and Revenue Officer
Equinix welcomes Merrie Williamson, an industry veteran with a rich tech background from Microsoft and Intel, as its Chief Customer and Revenue Officer (CCRO). With over two decades of leadership experience, Williamson's expertise in driving revenue growth and facilitating digital transformations will be instrumental for Equinix. As CCRO, she will lead the company's customer experience initiatives and market strategy across regions, aligning complex go-to-market organizations to deliver revenue growth.
In a strategic move to bolster global expansion efforts, Equinix entrusts Williamson with a pivotal role encompassing sales, marketing, customer care, and revenue operations. Her appointment underscores Equinix's commitment to capitalizing on emerging technologies like Private AI while strengthening its global operations. Charles Meyers, Equinix's President and CEO, emphasizes Williamson's proven track record in revenue growth, positioning her to drive new routes to market and fortify existing revenue streams.
Crypto Broker GCEX Hires Former FCA Associate as Compliance Chief
Helen Man
GCEX Group, a digital asset brokerage, has strengthened its UK operations with two key hires: a Compliance Officer and a Financial Controller. Ignacio Corral, a former Senior Associate at the UK's Financial Conduct Authority (FCA), joins as the Compliance Officer, bringing extensive regulatory experience. Helen Man, a chartered accountant with a background in investment banking and the crypto sector, assumes the role of Financial Controller. These strategic appointments underscore GCEX's commitment to regulatory compliance and financial management across its global entities.
The new hires coincide with GCEX's expansion efforts and the launch of its XplorSpot Lite platform, facilitating crypto-fiat conversions. Founder and CEO Lars Holst emphasized the importance of talent acquisition in driving business growth, highlighting the company's focus on expanding its UK business. With licenses from regulators in the UK, Denmark, and Dubai, GCEX continues to position itself as a leading provider of digital asset and foreign exchange trading solutions, recently announcing a strategic partnership with electronic trading firm Crossover Markets to explore new opportunities in the digital assets sector.
Reveal more about GCEX's strategic hires and expansion initiatives in the digital asset brokerage space.
Ilene Fiszel Bieler
MarketAxess Welcomes Ilene Fiszel Bieler as the Chief Financial Officer
MarketAxess, the operator of the electronic trading platform for fixed-income securities, has appointed Ilene Fiszel Bieler as its Chief Financial Officer, replacing Christopher Gerosa. Bieler, set to commence her role around May 22, 2024, brings a wealth of experience from her tenure at State Street Global Markets and Barclays, among others. Chris Concannon, the CEO of MarketAxess, mentioned the significance of Bieler's diverse financial services background and operational experience for the company's continued growth.
Bieler's appointment signifies MarketAxess' focus on bolstering its financial strategy and sustainable growth. With extensive experience in financial services, investor relations, and fixed-income markets, including roles at State Street Global Markets and Barclays, Bieler is poised to play a key role in shaping MarketAxess' financial future. Based in New York, she will report directly to the CEO, Chris Concannon, contributing to the company's leadership amid positive financial performance and expansion plans.
Marex's Non-exec Director Sarah Ing Joins City of London Investment Group's Board
Sarah Ing, currently a Non-Executive Director at CMC Markets and Marex, adds another prestigious role to her portfolio as she joins City of London Investment Group PLC as a Non-Executive Director. With over 30 years of experience spanning accountancy, investment banking, and fund management, Ing brings a wealth of expertise to her new position. Rian Dartnell, the Chair of the City of London Investment Group, emphasized Ing's valuable contribution, citing her extensive asset management experience and track record of delivering results across diverse businesses.
Throughout her illustrious career, Ing has held key roles in renowned organizations like HSBC and UBS, and notably founded and led a hedge fund investment management business. Currently serving as a Non-Executive Director at XPS Pensions Group, she chairs the Audit, Risk, and Sustainability Committee. Effective March 1, 2024, Ing is expected to drive strategic initiatives and foster growth within the City of London Investment Group, as outlined in the company's recent financial report for the half-year, which highlights growth in Funds under Management and profitability.
Find out more about Sarah Ing's strategic role in driving growth at City of London Investment Group PLC.
Raja Thakur
Edgewater Markets Bolsters Team with Key Institutional and Compliance Hires
Edgewater Markets, an electronic trading firm, has strengthened its leadership team with the addition of two senior professionals. Raja Thakur joins as the Director of Institutional Sales, bringing nearly two decades of experience in institutional sales, trading, and prime brokerage services. Meanwhile, Ben Rogan assumes the role of Executive Director and Head of Compliance for Edgewater Markets London, ensuring regulatory compliance globally. These strategic appointments underscore Edgewater's commitment to enhancing its electronic trading and workflow automation solutions for institutional foreign exchange market participants.
Edgewater Markets has been actively expanding its global presence, with recent moves including the launch of foreign exchange trading technology services for the Gulf Corporation Council currencies and the establishment of Edgewater Markets Limited in the UK. Emanuel Georgouras, the CEO of Edgewater Markets UK, welcomes Thakur and Rogan, highlighting their expertise as assets for delivering best-in-class solutions to clients worldwide.
Coming from a background in English Education, Tom joined Finance Magnates in Autumn 2020, originally as a Content Specialist and Proofreader in his first year. Having completed three successful years with the FM News desk, he has since worked with the team as both an editor and a proofreader.
Previously, he spent almost two decades in the field of education, working around the globe at different institutions and companies, which has influenced him considerably after being immersed in various cultures and business environments.
Now fully developed in this field, he is relishing the challenge of constantly adapting to the ever-changing fintech industry and all the developments that arise.
He holds a bachelor's degree in Marketing and a higher diploma in English Teaching from Cambridge University.
Australian Broker Blueberry Builds Out LATAM Team With Another Hire
Featured Videos
Regulation Roundup: Setup, Compliance, and Hidden Costs of Entry
Regulation Roundup: Setup, Compliance, and Hidden Costs of Entry
Regulation Roundup: Setup, Compliance, and Hidden Costs of Entry
Regulation Roundup: Setup, Compliance, and Hidden Costs of Entry
As Singapore's capital-intensive requirements leave only a few retail brokers active in the city-state, there are many opportunities to be made in and around.
This session gathers regulators, advisors, and operators who have set up across multiple APAC jurisdictions to break down figures, what's working, what's breaking, and what's next.
Attendees will walk away with:
Survey of capital thresholds and other requirements across regions in APAC
Nuanced understanding of Singapore's role in the retail trading space
Glimpse into parallel developments in digital assets and RWA
As Singapore's capital-intensive requirements leave only a few retail brokers active in the city-state, there are many opportunities to be made in and around.
This session gathers regulators, advisors, and operators who have set up across multiple APAC jurisdictions to break down figures, what's working, what's breaking, and what's next.
Attendees will walk away with:
Survey of capital thresholds and other requirements across regions in APAC
Nuanced understanding of Singapore's role in the retail trading space
Glimpse into parallel developments in digital assets and RWA
As Singapore's capital-intensive requirements leave only a few retail brokers active in the city-state, there are many opportunities to be made in and around.
This session gathers regulators, advisors, and operators who have set up across multiple APAC jurisdictions to break down figures, what's working, what's breaking, and what's next.
Attendees will walk away with:
Survey of capital thresholds and other requirements across regions in APAC
Nuanced understanding of Singapore's role in the retail trading space
Glimpse into parallel developments in digital assets and RWA
As Singapore's capital-intensive requirements leave only a few retail brokers active in the city-state, there are many opportunities to be made in and around.
This session gathers regulators, advisors, and operators who have set up across multiple APAC jurisdictions to break down figures, what's working, what's breaking, and what's next.
Attendees will walk away with:
Survey of capital thresholds and other requirements across regions in APAC
Nuanced understanding of Singapore's role in the retail trading space
Glimpse into parallel developments in digital assets and RWA
Rails for Growth: 'Payments as Infrastructure' for Financial Superapps
Rails for Growth: 'Payments as Infrastructure' for Financial Superapps
Rails for Growth: 'Payments as Infrastructure' for Financial Superapps
Rails for Growth: 'Payments as Infrastructure' for Financial Superapps
Rails for Growth: 'Payments as Infrastructure' for Financial Superapps
Rails for Growth: 'Payments as Infrastructure' for Financial Superapps
For fintechs who try to capture the retail investment crowd, payments can be a game-changer from user experience to back-office plumbing.
This session brings together builders from across the payment ecosystem to examine how new rails are altering the way capital moves in APAC and beyond.
Attendees will walk away with:
A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
For fintechs who try to capture the retail investment crowd, payments can be a game-changer from user experience to back-office plumbing.
This session brings together builders from across the payment ecosystem to examine how new rails are altering the way capital moves in APAC and beyond.
Attendees will walk away with:
A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
For fintechs who try to capture the retail investment crowd, payments can be a game-changer from user experience to back-office plumbing.
This session brings together builders from across the payment ecosystem to examine how new rails are altering the way capital moves in APAC and beyond.
Attendees will walk away with:
A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
For fintechs who try to capture the retail investment crowd, payments can be a game-changer from user experience to back-office plumbing.
This session brings together builders from across the payment ecosystem to examine how new rails are altering the way capital moves in APAC and beyond.
Attendees will walk away with:
A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
For fintechs who try to capture the retail investment crowd, payments can be a game-changer from user experience to back-office plumbing.
This session brings together builders from across the payment ecosystem to examine how new rails are altering the way capital moves in APAC and beyond.
Attendees will walk away with:
A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
For fintechs who try to capture the retail investment crowd, payments can be a game-changer from user experience to back-office plumbing.
This session brings together builders from across the payment ecosystem to examine how new rails are altering the way capital moves in APAC and beyond.
Attendees will walk away with:
A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
Overfunded or Underregulated? The APAC Prop Trading Story
Overfunded or Underregulated? The APAC Prop Trading Story
Overfunded or Underregulated? The APAC Prop Trading Story
Overfunded or Underregulated? The APAC Prop Trading Story
Overfunded or Underregulated? The APAC Prop Trading Story
Overfunded or Underregulated? The APAC Prop Trading Story
APAC now accounts for nearly half of global prop firm sign-up growth, with emerging markets pulling away from established hubs. The pass rates, however, tell a different story.
This session brings together prop firms, regional brokers, and specialists to examine where the APAC growth story holds and where it doesn't.
Attendees will walk away with:
A clear view of which APAC markets are generating real funded trader volume versus registration noise, and why that gap matters more than the headline figures
Understanding of how mobile-first acquisition funnels and grey-market legacies complicate KYC, payout infrastructure, and regulatory standing across jurisdictions
Insight into how India, Vietnam, and Singapore are each handling the shift from offshore leverage workarounds to licensed operations
Perspective on whether the low-barrier, high-volume prop model can survive regional professionalization without hollowing out its core audience
APAC now accounts for nearly half of global prop firm sign-up growth, with emerging markets pulling away from established hubs. The pass rates, however, tell a different story.
This session brings together prop firms, regional brokers, and specialists to examine where the APAC growth story holds and where it doesn't.
Attendees will walk away with:
A clear view of which APAC markets are generating real funded trader volume versus registration noise, and why that gap matters more than the headline figures
Understanding of how mobile-first acquisition funnels and grey-market legacies complicate KYC, payout infrastructure, and regulatory standing across jurisdictions
Insight into how India, Vietnam, and Singapore are each handling the shift from offshore leverage workarounds to licensed operations
Perspective on whether the low-barrier, high-volume prop model can survive regional professionalization without hollowing out its core audience
APAC now accounts for nearly half of global prop firm sign-up growth, with emerging markets pulling away from established hubs. The pass rates, however, tell a different story.
This session brings together prop firms, regional brokers, and specialists to examine where the APAC growth story holds and where it doesn't.
Attendees will walk away with:
A clear view of which APAC markets are generating real funded trader volume versus registration noise, and why that gap matters more than the headline figures
Understanding of how mobile-first acquisition funnels and grey-market legacies complicate KYC, payout infrastructure, and regulatory standing across jurisdictions
Insight into how India, Vietnam, and Singapore are each handling the shift from offshore leverage workarounds to licensed operations
Perspective on whether the low-barrier, high-volume prop model can survive regional professionalization without hollowing out its core audience
APAC now accounts for nearly half of global prop firm sign-up growth, with emerging markets pulling away from established hubs. The pass rates, however, tell a different story.
This session brings together prop firms, regional brokers, and specialists to examine where the APAC growth story holds and where it doesn't.
Attendees will walk away with:
A clear view of which APAC markets are generating real funded trader volume versus registration noise, and why that gap matters more than the headline figures
Understanding of how mobile-first acquisition funnels and grey-market legacies complicate KYC, payout infrastructure, and regulatory standing across jurisdictions
Insight into how India, Vietnam, and Singapore are each handling the shift from offshore leverage workarounds to licensed operations
Perspective on whether the low-barrier, high-volume prop model can survive regional professionalization without hollowing out its core audience
APAC now accounts for nearly half of global prop firm sign-up growth, with emerging markets pulling away from established hubs. The pass rates, however, tell a different story.
This session brings together prop firms, regional brokers, and specialists to examine where the APAC growth story holds and where it doesn't.
Attendees will walk away with:
A clear view of which APAC markets are generating real funded trader volume versus registration noise, and why that gap matters more than the headline figures
Understanding of how mobile-first acquisition funnels and grey-market legacies complicate KYC, payout infrastructure, and regulatory standing across jurisdictions
Insight into how India, Vietnam, and Singapore are each handling the shift from offshore leverage workarounds to licensed operations
Perspective on whether the low-barrier, high-volume prop model can survive regional professionalization without hollowing out its core audience
APAC now accounts for nearly half of global prop firm sign-up growth, with emerging markets pulling away from established hubs. The pass rates, however, tell a different story.
This session brings together prop firms, regional brokers, and specialists to examine where the APAC growth story holds and where it doesn't.
Attendees will walk away with:
A clear view of which APAC markets are generating real funded trader volume versus registration noise, and why that gap matters more than the headline figures
Understanding of how mobile-first acquisition funnels and grey-market legacies complicate KYC, payout infrastructure, and regulatory standing across jurisdictions
Insight into how India, Vietnam, and Singapore are each handling the shift from offshore leverage workarounds to licensed operations
Perspective on whether the low-barrier, high-volume prop model can survive regional professionalization without hollowing out its core audience
