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IT

How Can Customer Experience in the UK Call Centres be Improved with AI?

AI is the future, though consumers still have a preference for native call centre agents and a better customer experience.

The Only Way to Sell More – Focus

Being an online broker is all about your ability to get clients in and to get clients to stay

GAIN Capital Strengthens IT Teams with Two Appointments

Boris Levine has been appointed as Head of IT Development and Rasmus Hansen as Head of Infrastructure Technology.

LCG Promotes Panayiotis Theodorou to Chief Information Officer

Previously, Theodorou was Head of IT operations, a position he has held since January.

RootAnt Emphasizing User Experience: The Secret to Succeeding in APAC

The offering of streamlined solutions and a diversified API suite is truly a game changer

Match-Trade Technologies Expanding Warsaw Operations Amidst Growing Demand

The new development will see the group grow its IT Development and Support operations

BTL Set to Test Launch Its Blockchain Platform Interbit Next Month

Clients will be able to build their own solutions on top of the blockchain layer or partner up with ...

Liquidnet Secures Patrick Strobel, Emphasizing Virtual High Touch’s Deployment

Patrick Strobel joins Liquidnet as its Head of Technology in EMEA.

ESMA Issues Latest Update on IT Infrastructural Agenda Ahead of MiFID II

ESMA's publication of its IT agenda helps address numerous requests from market participants ahead of January.

Cinnober Adds Ninni Pramdell to Newly Created Role of CFO

Ninni Pramdell joins Cinnober, overseeing the group's finances as its first CFO.

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