cBroker Latest Update Puts Trader Sessions Under Microscope

Spotware has released cBroker 9.6, the latest version of its back-office platform that handles operations for brokers using the cTrader ecosystem. The update delivers several new features focused on improving how brokers monitor trader activity and manage their systems.

New Session Monitoring Tool

The “Sessions” application represents the biggest addition in this release. Located in the stats section of the platform, it gives brokers detailed visibility into when traders log in, where they're connecting from, and how long they stay active. Managers can track session IDs, authentication times, IP addresses, and account details across different white label brands.

The feature allows brokers to generate reports over specific time periods and export data as needed. Company officials say this helps identify patterns and potential issues across different client segments.

“cBroker 9.6 is all about empowering brokers with the tools they need to operate faster, smarter and with greater control,” said Irina Olyaeva, Product Manager for cBroker at Spotware.

The update follows Spotware’s release of cTrader version 5.2 a few months ago, which includes risk-reward calculation tools and performance enhancements for all devices.

Chart Display Issues Get Technical Fix

The update also tackles a common problem for brokers dealing with stock splits. When companies split their shares, it used to create messy-looking charts with artificial price jumps. Now brokers can check a box to automatically recalculate all historical chart data, smoothing out those visual inconsistencies.

If a $100 stock splits into two $50 shares, the system now adjusts all past prices to maintain consistent chart displays. The feature recalculates bars based on minute-level data with standard rounding applied across the entire historical period.

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Operational Improvements and Speed Enhancements

Bulk operations get expanded functionality with the ability to cancel pending orders while force-closing accounts. Previously, brokers had to handle these tasks separately, but the combined function consolidates the process during market volatility or when managing problematic accounts.

The platform runs faster due to a caching system that stores account data locally instead of constantly requesting it from servers. This change particularly benefits brokers managing large numbers of trading accounts, reducing wait times when switching between different client profiles.

“From more accurate chart recalculations and responsive account management, to detailed session tracking and refined bulk operations, each enhancement is tailored to streamline daily tasks and mitigate risks,” Olyaeva added.

Minor Updates and Server Management

Brokers can now also export lists of their white label brands directly from the general settings, streamlining backup and audit processes. Meanwhile, transferring settings between servers includes an option to completely overwrite conflicting configurations rather than manually resolving each difference.

This update follows May's cBroker 9.5 release, which increased maximum leverage settings to 10,000:1 and added bulk position closure capabilities. That version focused on risk management tools, while 9.6 emphasizes monitoring and operational efficiency.

The cTrader platform serves over 8 million traders worldwide and supports more than 100 third-party integrations. Spotware positions it as an alternative to MetaTrader in the competitive retail trading software market.

Each cBroker update reflects ongoing competition in the retail trading space, where brokers need better tools to monitor client behavior, identify potential issues early, and maintain smooth operations as trading volumes continue growing across global markets.