The integration aims to provide faster responses and more personalized service across clients' preferred messaging channels.
Convrs is currently working with more than 50 FX/CFD companies, recently cooperating with FxPro and Leverate.
CMC Markets, the publicly listed retail trading company
(LSE: CMX), has implemented Convrs' messaging platform to enhance its client
communication capabilities across multiple channels, FinanceMagnates.com
has learned.
CMC Markets Integrates
Convrs Messaging Platform to Streamline Client Communications
The partnership will enable CMC Markets to leverage
Convrs' omnichannel messaging technology to connect with clients through
popular apps including WhatsApp, Messenger, and Telegram, with the goal of
reducing response times and delivering more personalized service.
Benjamin Charbonneau, CMC's Global Head of Retail
“This exciting partnership with Convrs will be
instrumental in providing a consistent and cohesive customer experience across
numerous communication channels,” said Benjamin Charbonneau, CMC's Global
Head of Retail.
“Traders will now be able to connect with us
through their preferred medium, including the ubiquitous WhatsApp, ultimately
strengthening trust, fostering deeper connections and delivering more immediate
support,” he added.
For Convrs, this marks its third collaboration in the
CFD space in recent months. In early April, the messaging makeover was also
carried out with the technology company Leverate, and in December 2024 with
FxPro. In total, the company’s list of broker partners includes 50 different
brands, including Capital.com, OANDA, and IronFX.
CMC Expands Offering
The implementation comes as part of CMC Markets'
broader investment in technology and client experience improvements. The Convrs
platform combines smart automation, live chat, and compliant messaging
capabilities designed specifically for financial services companies.
Jeremy White, Co-Founder of Convrs
“Partnering with CMC Markets means supporting a
shared vision for faster, smarter communication,” Jeremy White, Co-Founder of
Convrs, noted. “They're investing in messaging as a core part of the client
experience, and we're excited to help them scale that capability securely and
effectively.”
The integration acknowledges the widespread adoption
of messaging apps, particularly WhatsApp with its billions of users worldwide.
For trading clients, the new capabilities will allow for more immediate support
through their preferred communication channels.
CMC Markets, the publicly listed retail trading company
(LSE: CMX), has implemented Convrs' messaging platform to enhance its client
communication capabilities across multiple channels, FinanceMagnates.com
has learned.
CMC Markets Integrates
Convrs Messaging Platform to Streamline Client Communications
The partnership will enable CMC Markets to leverage
Convrs' omnichannel messaging technology to connect with clients through
popular apps including WhatsApp, Messenger, and Telegram, with the goal of
reducing response times and delivering more personalized service.
Benjamin Charbonneau, CMC's Global Head of Retail
“This exciting partnership with Convrs will be
instrumental in providing a consistent and cohesive customer experience across
numerous communication channels,” said Benjamin Charbonneau, CMC's Global
Head of Retail.
“Traders will now be able to connect with us
through their preferred medium, including the ubiquitous WhatsApp, ultimately
strengthening trust, fostering deeper connections and delivering more immediate
support,” he added.
For Convrs, this marks its third collaboration in the
CFD space in recent months. In early April, the messaging makeover was also
carried out with the technology company Leverate, and in December 2024 with
FxPro. In total, the company’s list of broker partners includes 50 different
brands, including Capital.com, OANDA, and IronFX.
CMC Expands Offering
The implementation comes as part of CMC Markets'
broader investment in technology and client experience improvements. The Convrs
platform combines smart automation, live chat, and compliant messaging
capabilities designed specifically for financial services companies.
Jeremy White, Co-Founder of Convrs
“Partnering with CMC Markets means supporting a
shared vision for faster, smarter communication,” Jeremy White, Co-Founder of
Convrs, noted. “They're investing in messaging as a core part of the client
experience, and we're excited to help them scale that capability securely and
effectively.”
The integration acknowledges the widespread adoption
of messaging apps, particularly WhatsApp with its billions of users worldwide.
For trading clients, the new capabilities will allow for more immediate support
through their preferred communication channels.
Damian Chmiel is a Senior Analyst & Editor at Finance Magnates with more than 15 years of experience in the CFD and online trading industry. Active as both a trader and journalist since 2010, he focuses on broker coverage, fintech innovation, and regulatory developments across Europe, the Middle East, and Asia.
His work includes interviews with C-level leaders at major brokerages and fintech platforms, as well as co-authoring Finance Magnates’ quarterly industry benchmarking reports. Damian’s reporting is data-driven, market-aware, and grounded in direct industry engagement. His analysis and commentary have also been cited by external media outlets, including Investing.com, Binance, The Asset, Stockhead, and Dispatch.
Education:
MA in Finance and Accounting, Cracow University of Economics
IG Group Expects About £300 Million Revenue in Q1 2026
Finance Magnates Awards 2026 – Nominations Now Open
Finance Magnates Awards 2026 – Nominations Now Open
The Finance Magnates Awards 2026 nominations are now open. 🏆
From fintech innovators to leading brokers, this is where the finance industry celebrates its biggest achievements.
Winners will be announced at the Cyprus Gala Dinner on November 6, 2026.
Nominate your brand now.
https://awards.financemagnates.com/?utm_source=linkedin&utm_medium=video&utm_campaign=nominations-open
#FMAwards #FinanceMagnates #FintechAwards #Fintech #FinanceIndustry
The Finance Magnates Awards 2026 nominations are now open. 🏆
From fintech innovators to leading brokers, this is where the finance industry celebrates its biggest achievements.
Winners will be announced at the Cyprus Gala Dinner on November 6, 2026.
Nominate your brand now.
https://awards.financemagnates.com/?utm_source=linkedin&utm_medium=video&utm_campaign=nominations-open
#FMAwards #FinanceMagnates #FintechAwards #Fintech #FinanceIndustry
Finance Magnates Awards 2026 | Nominations Now Open 🏆#Fintech #FMAwards #TradingIndustry
Finance Magnates Awards 2026 | Nominations Now Open 🏆#Fintech #FMAwards #TradingIndustry
Lights on. Cameras ready. 🎬
Finance Magnates Awards 2026 nominations are now open. 🏆
#FMAwards #FinanceMagnates #FintechAwards #Fintech
Lights on. Cameras ready. 🎬
Finance Magnates Awards 2026 nominations are now open. 🏆
#FMAwards #FinanceMagnates #FintechAwards #Fintech
Exness sees trust as the key theme for growth in MENA Trading Growth for 2026
Exness sees trust as the key theme for growth in MENA Trading Growth for 2026
Mohammad Amer, Regional Commercial Director at Exness, sits down to discuss the booming MENA financial trading market. Find out why Dubai is key to the company's growth strategy, how a mobile-first generation is changing expectations, and why trust will be the defining theme for traders in 2026.
In this interview, you'll learn:
* Why Dubai and the MENA region are critical growth markets for fintech and online trading.
* How Exness is addressing the demands of mobile-first, younger traders through engineering, platform stability, and transparent conditions.
* The essential role local talent plays in providing a culturally relevant and compliant user experience.
* Mohammad Amer's outlook on the future of the online trading industry and why stronger controls and systems are necessary.
* Why "trust" isn't just a brand value, but has commercial value—and why he predicts 2026 will be the "Year of Trust."
Key Takeaways:
➡️ The MENA region is rapidly shaping global financial markets.
➡️ New traders expect stability, precise execution, and transparency.
➡️ Local expertise is key to regulatory compliance and user experience.
➡️ Future success belongs to firms capable of meeting rising standards across regulation and platform consistency.
Read the full article at: https://www.financemagnates.com/thought-leadership/exness-sees-trust-as-the-key-theme-for-growth-in-mena-trading-growth-for-2026/
#Exness #MENA #Trading #FinTech #Dubai #OnlineTrading #FinanceMagnates #MohammadAmer #Trust #MobileTrading
Mohammad Amer, Regional Commercial Director at Exness, sits down to discuss the booming MENA financial trading market. Find out why Dubai is key to the company's growth strategy, how a mobile-first generation is changing expectations, and why trust will be the defining theme for traders in 2026.
In this interview, you'll learn:
* Why Dubai and the MENA region are critical growth markets for fintech and online trading.
* How Exness is addressing the demands of mobile-first, younger traders through engineering, platform stability, and transparent conditions.
* The essential role local talent plays in providing a culturally relevant and compliant user experience.
* Mohammad Amer's outlook on the future of the online trading industry and why stronger controls and systems are necessary.
* Why "trust" isn't just a brand value, but has commercial value—and why he predicts 2026 will be the "Year of Trust."
Key Takeaways:
➡️ The MENA region is rapidly shaping global financial markets.
➡️ New traders expect stability, precise execution, and transparency.
➡️ Local expertise is key to regulatory compliance and user experience.
➡️ Future success belongs to firms capable of meeting rising standards across regulation and platform consistency.
Read the full article at: https://www.financemagnates.com/thought-leadership/exness-sees-trust-as-the-key-theme-for-growth-in-mena-trading-growth-for-2026/
#Exness #MENA #Trading #FinTech #Dubai #OnlineTrading #FinanceMagnates #MohammadAmer #Trust #MobileTrading
Paytiko CEO Razi Salih on Why Payment Orchestration is a MUST-HAVE for Brokers in 2026
Paytiko CEO Razi Salih on Why Payment Orchestration is a MUST-HAVE for Brokers in 2026
At iFX Expo Dubai, Finance Magnates spoke with Razi Salih, CEO at Paytiko, about the evolution of the payments ecosystem and why payment orchestration has shifted from an option to a necessity for brokers, prop firms, and exchanges.
Mr. Salih explains how global expansion, the need for deep localisation, and the sheer number of new payment methods, from instant banking to stablecoins, are driving this critical infrastructure shift.
#PaymentOrchestration #Fintech #Brokerage #TradingPayments #RaziSalih #Paytiko #iFXExpoDubai #Stablecoins #AIinFintech
At iFX Expo Dubai, Finance Magnates spoke with Razi Salih, CEO at Paytiko, about the evolution of the payments ecosystem and why payment orchestration has shifted from an option to a necessity for brokers, prop firms, and exchanges.
Mr. Salih explains how global expansion, the need for deep localisation, and the sheer number of new payment methods, from instant banking to stablecoins, are driving this critical infrastructure shift.
#PaymentOrchestration #Fintech #Brokerage #TradingPayments #RaziSalih #Paytiko #iFXExpoDubai #Stablecoins #AIinFintech
Altima CTO Sunil Jadhav: Solving Data Fragmentation & Lag for Brokers & Prop Firms
Altima CTO Sunil Jadhav: Solving Data Fragmentation & Lag for Brokers & Prop Firms
Altima CTO Sunil Jadhav sits down with Finance Magnates to discuss the core technology challenges facing CFD brokers and proprietary trading firms today.
Jadhav explains how the industry's reliance on batch processing and fragmented systems (where CRMs, risk tools, and trading platforms operate with separate 'sources of truth') leads to delayed data and inconsistent operational decisions. He argues that real-time event processing is essential for managing fast-moving trading activity and risk.
Learn how Altima's unified, event-driven architecture, connecting Altima CRM, Altima Prop, IB systems, and risk management through a single backbone, is designed to provide synchronous data and better operational coordination for modern brokerage and prop firm stacks.
Key Topics:
- Broker and Prop Firm Data Challenges
- The problem of delayed data processing (batch processing vs. real-time events)
- Fragmented systems and conflicting data sources
- Altima's unified, event-driven solution architecture
- The concept of a "risk-aware CRM"
- Built-in risk management in Altima Prop
#Altima #financemagnates #iFXDubai #FinTech #BrokerTech #PropFirm #CFDBroker #TradingTechnology #RealTimeData #RiskManagement #CRM #FinancialMarkets #EventDrivenArchitecture
Altima CTO Sunil Jadhav sits down with Finance Magnates to discuss the core technology challenges facing CFD brokers and proprietary trading firms today.
Jadhav explains how the industry's reliance on batch processing and fragmented systems (where CRMs, risk tools, and trading platforms operate with separate 'sources of truth') leads to delayed data and inconsistent operational decisions. He argues that real-time event processing is essential for managing fast-moving trading activity and risk.
Learn how Altima's unified, event-driven architecture, connecting Altima CRM, Altima Prop, IB systems, and risk management through a single backbone, is designed to provide synchronous data and better operational coordination for modern brokerage and prop firm stacks.
Key Topics:
- Broker and Prop Firm Data Challenges
- The problem of delayed data processing (batch processing vs. real-time events)
- Fragmented systems and conflicting data sources
- Altima's unified, event-driven solution architecture
- The concept of a "risk-aware CRM"
- Built-in risk management in Altima Prop
#Altima #financemagnates #iFXDubai #FinTech #BrokerTech #PropFirm #CFDBroker #TradingTechnology #RealTimeData #RiskManagement #CRM #FinancialMarkets #EventDrivenArchitecture
