The recent expo has become the arena of fierce protest as traders vandalized the booths of GWFX and the Hong Kong-based 24k.hk sparying graffiti, claiming to have lost millions of RMB in brokers' manipulation.
The Shanghai TV Channel, part of the powerful Shanghai Media Group and one of the most viewed channels in the all-important financial hub, aired a two-minute segment after reportedly receiving multiple complaints from the public about several brands.
The broadcast presented traders who attended the 12th Shanghai International Money Fair, an industry event in which personal investors account for roughly a third of the visitors. Protesters claiming to have lost millions of RMB worth in trades were interviewed, accusing their brokers of manipulating them into incurring massive losses. One of them, confiding that he had personally lost a million RMB, burst into tears on camera.
The demonstrators were also seen hanging warning signs showing the websites of brands they had traded with, such as the Hong Kong-based bullion broker, 24k.hk. The segment has also dedicated attention to Cyprus-based FXTM, focusing on its booth at the event and the company's website.
Unexpected Eruption
In the exhibition hall, however, the rage was directed mainly towards GWFX.com, a Chinese brand belonging to the global Goldenway group, whose UK subsidiary holds an FCA license.
Protesters crowded the brand's booth and painted defaming graffiti. Witnesses who attended the event told Forex Magnates that at one point police officers arrived at the confrontation area.
The affair did not go unnoticed by the event's organizers. Towards the end of the news report, the conference's director, Ms. Zhang, was featured stating that the organizers will "enforce the investor’s trading risk control."
Viewers gather around the vandalized booth.
FXTM's Comment:
FXTM, an established broker regulated in both Cyprus and the UK, maintains that the allegations are at best old news:
"FXTM is aware of the issues that have been raised by some former business associates, which have already been thoroughly investigated and addressed with the individuals as part of our comprehensive process for managing complaints," the company stated to Forex Magnates.
"It appears that these associates are not interested in resolving their concerns with FXTM and as such we understand that this may be an elaborate attempt to tarnish the good name of FXTM as a trusted firm committed to providing outstanding trading services and support."
The company also expressed its disappointment with the conference's organization, which should have had "precautionary measures in place to safeguard the quality of their event."
"It is also our firm belief that the organizers should not have exposed their exhibitors without first verifying the information," the statement added.
Convinced that the recorded protest might have been "an elaborate attempt to tarnish the company's good name," FXTM is currently "exploring the legal options that are available to us in regards to this attempt and intend to take legal action against those responsible."
Forex Magnates will keep on reporting as new developments take place. The full segment can be found here.
Two month ago, a Shenzhen channel aired a 20 minute expose on the operations of IronFX, accusing them of swindling their Chinese IBs and operating with no permit on mainland China.
The Shanghai TV Channel, part of the powerful Shanghai Media Group and one of the most viewed channels in the all-important financial hub, aired a two-minute segment after reportedly receiving multiple complaints from the public about several brands.
The broadcast presented traders who attended the 12th Shanghai International Money Fair, an industry event in which personal investors account for roughly a third of the visitors. Protesters claiming to have lost millions of RMB worth in trades were interviewed, accusing their brokers of manipulating them into incurring massive losses. One of them, confiding that he had personally lost a million RMB, burst into tears on camera.
The demonstrators were also seen hanging warning signs showing the websites of brands they had traded with, such as the Hong Kong-based bullion broker, 24k.hk. The segment has also dedicated attention to Cyprus-based FXTM, focusing on its booth at the event and the company's website.
Unexpected Eruption
In the exhibition hall, however, the rage was directed mainly towards GWFX.com, a Chinese brand belonging to the global Goldenway group, whose UK subsidiary holds an FCA license.
Protesters crowded the brand's booth and painted defaming graffiti. Witnesses who attended the event told Forex Magnates that at one point police officers arrived at the confrontation area.
The affair did not go unnoticed by the event's organizers. Towards the end of the news report, the conference's director, Ms. Zhang, was featured stating that the organizers will "enforce the investor’s trading risk control."
Viewers gather around the vandalized booth.
FXTM's Comment:
FXTM, an established broker regulated in both Cyprus and the UK, maintains that the allegations are at best old news:
"FXTM is aware of the issues that have been raised by some former business associates, which have already been thoroughly investigated and addressed with the individuals as part of our comprehensive process for managing complaints," the company stated to Forex Magnates.
"It appears that these associates are not interested in resolving their concerns with FXTM and as such we understand that this may be an elaborate attempt to tarnish the good name of FXTM as a trusted firm committed to providing outstanding trading services and support."
The company also expressed its disappointment with the conference's organization, which should have had "precautionary measures in place to safeguard the quality of their event."
"It is also our firm belief that the organizers should not have exposed their exhibitors without first verifying the information," the statement added.
Convinced that the recorded protest might have been "an elaborate attempt to tarnish the company's good name," FXTM is currently "exploring the legal options that are available to us in regards to this attempt and intend to take legal action against those responsible."
Forex Magnates will keep on reporting as new developments take place. The full segment can be found here.
Two month ago, a Shenzhen channel aired a 20 minute expose on the operations of IronFX, accusing them of swindling their Chinese IBs and operating with no permit on mainland China.
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