TradAir, a provider of cloud-based trading technology solutions, today announced the appointment of Bob Ejodame as its Global Head of Customer Support, according to a TradAir statement.
The brokerage technology developer offers its customers access to deep levels of FX liquidity, sourced from major bank and non-bank liquidity providers, delivered via TradAir’s HTML5 eFX platform.
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In his new capacity, Mr. Ejodame will head TradAir’s support teams on a global basis based in the company’s new London offices. In addition, he will be tasked with further development of the tools and processes needed to support eFX platform, and its growing number of clients worldwide. In addition to London, TradAir has also offices in Singapore, New York and Tel Aviv.
Mr. Ejodame brings extensive experience in leading client-facing teams, setting up new processes, and supporting mission critical FX trading platforms. He held similar roles at other established brokers including Head of Global FX Support at EBS, the FX platform owned by ICAP.
Announcing the appointment, Illit Geller, TradAir CEO, said: “It’s great to have someone with Bob’s expertise and market understanding joining TradAir. He has managed global support desks for a major FX platform, and understands the importance of supporting trading clients, that depend on your platform’s performance and reliability.”
Speaking about his appointment, Bob added: “I am thrilled to have joined TradAir, they have a strong suite of eFX solutions, great technology, and a growing, and globally distributed customer base. I see my role as taking TradAir’s support operations to the next level, implementing new processes and advanced diagnostic tools, to enable us to effectively and pro-actively support our clients and their customers.”