Citigroup Names Pakcan as Head of EMEA Treasury and Trade Solutions
- Ebru Pakcan will be responsible for leading the EMEA TTS franchise and driving business throughout the region.

Citi has promoted Ebru Pakcan to head up its treasury and trade solutions business in Europe, the Middle East and Africa (EMEA).

Ebru Pakcan: LinkedIn
Pakcan, who joined Citigroup 19 years ago as an IT project manager, takes over the role from Rajesh Mehta, who was recently named Regional Head of TTS for Asia-Pacific.
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Pakcan will report to Jim Cowles, EMEA CEO, and Naveed Sultan, Global Head of TTS, and will be responsible for leading and developing the EMEA TTS franchise and driving business throughout the region.
TTS provides services such as cash management and trade finance for institutional clients in over 120 countries and is both fundamental and strategic to Citi’s business model, having reported growth in revenues for 11 consecutive quarters.
Pakcan will play an instrumental role in the continued growth of the EMEA franchise.
Commenting on Pakcan’s promotion, Naveed Sultan, Global Head TTS, said: “The TTS business is one that continues to show growth in revenue and operating margin on a year-over-year basis and it is essential that we focus on ensuring that this trend continues. With Ebru’s deep understanding of the business itself, as well as her experience and knowledge of the industry as a whole, she will play an instrumental role to the continued growth of the EMEA franchise.”
Prior to her new role, Pakcan was Global Head of TTS Payments Payments One of the bases of mediums of exchange in the modern world, a payment constitutes the transfer of a legal currency or equivalent from one party in exchange for goods or services to another entity. The payments industry has become a fixture of modern commerce, though the players involved and means of exchange have dramatically shifted over time.In particular, a party making a payment is referred to as a payer, with the payee reflecting the individual or entity receiving the payment. Most commonl One of the bases of mediums of exchange in the modern world, a payment constitutes the transfer of a legal currency or equivalent from one party in exchange for goods or services to another entity. The payments industry has become a fixture of modern commerce, though the players involved and means of exchange have dramatically shifted over time.In particular, a party making a payment is referred to as a payer, with the payee reflecting the individual or entity receiving the payment. Most commonl Read this Term and Receivables, firstly based in New York and more recently in London. After joining Citi in 1997 as an IT Project Manager in Turkey, she was appointed Head of IT Project Management for the country in 1999.
In 2000, Pakcan’s role expanded to include Operations & Technology projects for Turkey, becoming Head of Custody and Clearing Clearing Clearing is a general term that simply means many different things depending on the subject and related industry. Most commonly, this refers to the reciprocal exchange between banks of checks and drafts, and the settlement of the differences, or the total of claims settled at a clearinghouse. In finance and banking, the word clearing has different meanings depending on the more specific business model. Moving checks from the bank where they were deposited to the bank on which they were drawn. Th Clearing is a general term that simply means many different things depending on the subject and related industry. Most commonly, this refers to the reciprocal exchange between banks of checks and drafts, and the settlement of the differences, or the total of claims settled at a clearinghouse. In finance and banking, the word clearing has different meanings depending on the more specific business model. Moving checks from the bank where they were deposited to the bank on which they were drawn. Th Read this Term for Global Transaction Services in 2001.
In 2004, Pakcan became GTS EMEA Head of Cash Management Implementation prior to being appointed EMEA Head of Payments in 2008.
Citi has promoted Ebru Pakcan to head up its treasury and trade solutions business in Europe, the Middle East and Africa (EMEA).

Ebru Pakcan: LinkedIn
Pakcan, who joined Citigroup 19 years ago as an IT project manager, takes over the role from Rajesh Mehta, who was recently named Regional Head of TTS for Asia-Pacific.
The FM London Summit is almost here. Register today!
Pakcan will report to Jim Cowles, EMEA CEO, and Naveed Sultan, Global Head of TTS, and will be responsible for leading and developing the EMEA TTS franchise and driving business throughout the region.
TTS provides services such as cash management and trade finance for institutional clients in over 120 countries and is both fundamental and strategic to Citi’s business model, having reported growth in revenues for 11 consecutive quarters.
Pakcan will play an instrumental role in the continued growth of the EMEA franchise.
Commenting on Pakcan’s promotion, Naveed Sultan, Global Head TTS, said: “The TTS business is one that continues to show growth in revenue and operating margin on a year-over-year basis and it is essential that we focus on ensuring that this trend continues. With Ebru’s deep understanding of the business itself, as well as her experience and knowledge of the industry as a whole, she will play an instrumental role to the continued growth of the EMEA franchise.”
Prior to her new role, Pakcan was Global Head of TTS Payments Payments One of the bases of mediums of exchange in the modern world, a payment constitutes the transfer of a legal currency or equivalent from one party in exchange for goods or services to another entity. The payments industry has become a fixture of modern commerce, though the players involved and means of exchange have dramatically shifted over time.In particular, a party making a payment is referred to as a payer, with the payee reflecting the individual or entity receiving the payment. Most commonl One of the bases of mediums of exchange in the modern world, a payment constitutes the transfer of a legal currency or equivalent from one party in exchange for goods or services to another entity. The payments industry has become a fixture of modern commerce, though the players involved and means of exchange have dramatically shifted over time.In particular, a party making a payment is referred to as a payer, with the payee reflecting the individual or entity receiving the payment. Most commonl Read this Term and Receivables, firstly based in New York and more recently in London. After joining Citi in 1997 as an IT Project Manager in Turkey, she was appointed Head of IT Project Management for the country in 1999.
In 2000, Pakcan’s role expanded to include Operations & Technology projects for Turkey, becoming Head of Custody and Clearing Clearing Clearing is a general term that simply means many different things depending on the subject and related industry. Most commonly, this refers to the reciprocal exchange between banks of checks and drafts, and the settlement of the differences, or the total of claims settled at a clearinghouse. In finance and banking, the word clearing has different meanings depending on the more specific business model. Moving checks from the bank where they were deposited to the bank on which they were drawn. Th Clearing is a general term that simply means many different things depending on the subject and related industry. Most commonly, this refers to the reciprocal exchange between banks of checks and drafts, and the settlement of the differences, or the total of claims settled at a clearinghouse. In finance and banking, the word clearing has different meanings depending on the more specific business model. Moving checks from the bank where they were deposited to the bank on which they were drawn. Th Read this Term for Global Transaction Services in 2001.
In 2004, Pakcan became GTS EMEA Head of Cash Management Implementation prior to being appointed EMEA Head of Payments in 2008.