BTC Markets Exposes Names and Emails of All Users
- The Australian exchange has over 270,000 users.

BTC Markets, which is said to be one of Australia’s largest crypto exchanges, has exposed the names and email addresses of all its users on blast emails sent to its clients on Tuesday.
The Exchange Exchange An exchange is known as a marketplace that supports the trading of derivatives, commodities, securities, and other financial instruments.Generally, an exchange is accessible through a digital platform or sometimes at a tangible address where investors organize to perform trading. Among the chief responsibilities of an exchange would be to uphold honest and fair-trading practices. These are instrumental in making sure that the distribution of supported security rates on that exchange are effectiv An exchange is known as a marketplace that supports the trading of derivatives, commodities, securities, and other financial instruments.Generally, an exchange is accessible through a digital platform or sometimes at a tangible address where investors organize to perform trading. Among the chief responsibilities of an exchange would be to uphold honest and fair-trading practices. These are instrumental in making sure that the distribution of supported security rates on that exchange are effectiv Read this Term claims to have more than 270,000 crypto traders on-board, and all of their private data are now exposed, raising the threat of attacks on individual accounts.
Hi Scott. All account holders were affected. The email was sent in batches, rather than in bulk. Hence why your two addresses were in two groups.
— Caroline Bowler (@CaroBowler) December 1, 2020
The mishap happened as the company sent promotional emails to all its clients in batches of 1,000 users, exposing the names and emails of 999 other users.
The threat rises as the crypto exchange uses the email address and password for users’ logins. This process made accounts with lesser privacy settings more vulnerable to exploitation.
Users Should Increase Account Security
In a Facebook post, BTC Markets 'apologise wholeheartedly' for the mishap and assured that no password data was exposed.
“The platform remains secure and unaffected by the recent email issue. Our external communication process has no interaction with our internal system and no password data was exposed,” the exchange noted.
“As good practice, to protect your BTC Markets account, we strongly advise all our clients to enable Two Factor Authentication (2FA).”
The exchange further detailed that the mishap happened with an external bulk email sending service it had been using for years.
“The process took place very quickly, therefore, it was not possible to stop the batch send once the error was realised,” the Facebook post added.
As a precautionary measure, BTC Markets will report the incident to the Office of Australian Information Commissioner, complying with the local data breach Compliance Compliance In finance, banking, investing, and insurance compliance refers to following the rules or orders set down by the government regulatory authority, either as providing a service or processing a transaction. Compliance concerning finance would also be a state of being following established guidelines or specifications. This designation can also encompass efforts to ensure that organizations are abiding by both industry regulations and government legislation. Understanding ComplianceCompliance is a In finance, banking, investing, and insurance compliance refers to following the rules or orders set down by the government regulatory authority, either as providing a service or processing a transaction. Compliance concerning finance would also be a state of being following established guidelines or specifications. This designation can also encompass efforts to ensure that organizations are abiding by both industry regulations and government legislation. Understanding ComplianceCompliance is a Read this Term measures.
“In addition, there will be an internal review and additional rigour placed around data security and training,” the exchange noted.
BTC Markets, which is said to be one of Australia’s largest crypto exchanges, has exposed the names and email addresses of all its users on blast emails sent to its clients on Tuesday.
The Exchange Exchange An exchange is known as a marketplace that supports the trading of derivatives, commodities, securities, and other financial instruments.Generally, an exchange is accessible through a digital platform or sometimes at a tangible address where investors organize to perform trading. Among the chief responsibilities of an exchange would be to uphold honest and fair-trading practices. These are instrumental in making sure that the distribution of supported security rates on that exchange are effectiv An exchange is known as a marketplace that supports the trading of derivatives, commodities, securities, and other financial instruments.Generally, an exchange is accessible through a digital platform or sometimes at a tangible address where investors organize to perform trading. Among the chief responsibilities of an exchange would be to uphold honest and fair-trading practices. These are instrumental in making sure that the distribution of supported security rates on that exchange are effectiv Read this Term claims to have more than 270,000 crypto traders on-board, and all of their private data are now exposed, raising the threat of attacks on individual accounts.
Hi Scott. All account holders were affected. The email was sent in batches, rather than in bulk. Hence why your two addresses were in two groups.
— Caroline Bowler (@CaroBowler) December 1, 2020
The mishap happened as the company sent promotional emails to all its clients in batches of 1,000 users, exposing the names and emails of 999 other users.
The threat rises as the crypto exchange uses the email address and password for users’ logins. This process made accounts with lesser privacy settings more vulnerable to exploitation.
Users Should Increase Account Security
In a Facebook post, BTC Markets 'apologise wholeheartedly' for the mishap and assured that no password data was exposed.
“The platform remains secure and unaffected by the recent email issue. Our external communication process has no interaction with our internal system and no password data was exposed,” the exchange noted.
“As good practice, to protect your BTC Markets account, we strongly advise all our clients to enable Two Factor Authentication (2FA).”
The exchange further detailed that the mishap happened with an external bulk email sending service it had been using for years.
“The process took place very quickly, therefore, it was not possible to stop the batch send once the error was realised,” the Facebook post added.
As a precautionary measure, BTC Markets will report the incident to the Office of Australian Information Commissioner, complying with the local data breach Compliance Compliance In finance, banking, investing, and insurance compliance refers to following the rules or orders set down by the government regulatory authority, either as providing a service or processing a transaction. Compliance concerning finance would also be a state of being following established guidelines or specifications. This designation can also encompass efforts to ensure that organizations are abiding by both industry regulations and government legislation. Understanding ComplianceCompliance is a In finance, banking, investing, and insurance compliance refers to following the rules or orders set down by the government regulatory authority, either as providing a service or processing a transaction. Compliance concerning finance would also be a state of being following established guidelines or specifications. This designation can also encompass efforts to ensure that organizations are abiding by both industry regulations and government legislation. Understanding ComplianceCompliance is a Read this Term measures.
“In addition, there will be an internal review and additional rigour placed around data security and training,” the exchange noted.