UK Consumer Duty
FCA's Consumer Duty Adds Costs, Making London the Most Demanding Market for Retail Firms
- More than a year after its implementation, the new rules increased compliance costs by 25% in some cases.
- However, the regulator lacks a broker monitoring system, making it hard to track if firms move to less regulated markets.
Thursday, 19/12/2024 | 08:46 GMT by
Paul Golden
Consumer Duty at One: FCA Pushes Firms for Evidence of Progress
- The regulator now requires companies to commit to a data-driven approach for the success of the Consumer Duty.
- This standard faces persistent issues, particularly in administration and customer service.
Monday, 07/10/2024 | 10:17 GMT by
Harriet Christie
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