ASX November Outage Happened as an Update Was ‘Not Ready to Go-Live’
- ASIC is now investigating the exchange for any compliance failures.

The Australian Securities Exchange (ASX) has published the findings of IBM Australia, which was commissioned to review the shortcomings that led to the outage of the Aussie equity Trading Platform Trading Platform In the FX space, a currency trading platform is a software provided by brokers to their respective client base, garnering access as traders in the broader market. Most commonly, this reflects an online interface or mobile app, complete with tools for order processing.Every broker needs one or more trading platforms to accommodate the needs of different clients. Being the backbone of the company’s offering, a trading platform provides clients with quotes, a selection of instruments to trade, real In the FX space, a currency trading platform is a software provided by brokers to their respective client base, garnering access as traders in the broader market. Most commonly, this reflects an online interface or mobile app, complete with tools for order processing.Every broker needs one or more trading platforms to accommodate the needs of different clients. Being the backbone of the company’s offering, a trading platform provides clients with quotes, a selection of instruments to trade, real Read this Term last November after a major upgrade.
The independent review was conducted as the two key regulators, ASIC and the Reserve Bank of Australia (RBA), raised significant concerns over the outage of the trading platform that impacted the markets.
According to IBM, the ASX Trade system was ‘not ready to go-live’ as service disruption creates havoc in the market. “This was the case even though the formal implementation readiness processes were completed and verified by multiple parties without objection to go-live,” the announcement stated.
Additionally, there were gaps in the delivery risk and issue management process of the project, while it failed to meet industry standards in the areas of risk and issue management, project compliance and strategy tests.
IBM’s recommendations of shortcomings and improvements were largely seen in seven areas: risk, governance, delivery, requirements, vendor management, testing and incident management.
Improvement Needed
“The independent expert found that ASX met or exceeded leading industry practices in most areas, but the conclusion that the project was not ready for go-live is very disappointing,” said ASIC Chair, Joe Longo.
“ASX has acknowledged and accepted the need for improvement. We do, however, require assurance that these improvements are implemented effectively and result in an overall improvement to ASX’s enterprise-wide project management practices.”
Meanwhile, ASX is facing a separate investigation on the outage by ASIC, which is looking if the exchange operator violated any obligatory requirements under its Australian Market Licence.
Trading outage remains a major issue of concern as it heavily impacts the market activities. Other than ASX, many other exchanges have suffered as their services were disrupted in recent years. Most notably, external cyberattacks on the New Zealand Stock Exchange Stock Exchange A stock exchange, also known as a securities exchange or bourse represents is a facility where stockbrokers and traders can buy and sell securities.This includes shares of stock, bonds, exchange-traded funds (ETFs), or other financial instruments. By extension, stock exchanges can also provide facilities for the issue and redemption of such securities and instruments and capital events including the payment of income and dividendsStock exchanges have developed into a permanent fixture in the fin A stock exchange, also known as a securities exchange or bourse represents is a facility where stockbrokers and traders can buy and sell securities.This includes shares of stock, bonds, exchange-traded funds (ETFs), or other financial instruments. By extension, stock exchanges can also provide facilities for the issue and redemption of such securities and instruments and capital events including the payment of income and dividendsStock exchanges have developed into a permanent fixture in the fin Read this Term (NZX) last August disrupted its operations for days.
The Australian Securities Exchange (ASX) has published the findings of IBM Australia, which was commissioned to review the shortcomings that led to the outage of the Aussie equity Trading Platform Trading Platform In the FX space, a currency trading platform is a software provided by brokers to their respective client base, garnering access as traders in the broader market. Most commonly, this reflects an online interface or mobile app, complete with tools for order processing.Every broker needs one or more trading platforms to accommodate the needs of different clients. Being the backbone of the company’s offering, a trading platform provides clients with quotes, a selection of instruments to trade, real In the FX space, a currency trading platform is a software provided by brokers to their respective client base, garnering access as traders in the broader market. Most commonly, this reflects an online interface or mobile app, complete with tools for order processing.Every broker needs one or more trading platforms to accommodate the needs of different clients. Being the backbone of the company’s offering, a trading platform provides clients with quotes, a selection of instruments to trade, real Read this Term last November after a major upgrade.
The independent review was conducted as the two key regulators, ASIC and the Reserve Bank of Australia (RBA), raised significant concerns over the outage of the trading platform that impacted the markets.
According to IBM, the ASX Trade system was ‘not ready to go-live’ as service disruption creates havoc in the market. “This was the case even though the formal implementation readiness processes were completed and verified by multiple parties without objection to go-live,” the announcement stated.
Additionally, there were gaps in the delivery risk and issue management process of the project, while it failed to meet industry standards in the areas of risk and issue management, project compliance and strategy tests.
IBM’s recommendations of shortcomings and improvements were largely seen in seven areas: risk, governance, delivery, requirements, vendor management, testing and incident management.
Improvement Needed
“The independent expert found that ASX met or exceeded leading industry practices in most areas, but the conclusion that the project was not ready for go-live is very disappointing,” said ASIC Chair, Joe Longo.
“ASX has acknowledged and accepted the need for improvement. We do, however, require assurance that these improvements are implemented effectively and result in an overall improvement to ASX’s enterprise-wide project management practices.”
Meanwhile, ASX is facing a separate investigation on the outage by ASIC, which is looking if the exchange operator violated any obligatory requirements under its Australian Market Licence.
Trading outage remains a major issue of concern as it heavily impacts the market activities. Other than ASX, many other exchanges have suffered as their services were disrupted in recent years. Most notably, external cyberattacks on the New Zealand Stock Exchange Stock Exchange A stock exchange, also known as a securities exchange or bourse represents is a facility where stockbrokers and traders can buy and sell securities.This includes shares of stock, bonds, exchange-traded funds (ETFs), or other financial instruments. By extension, stock exchanges can also provide facilities for the issue and redemption of such securities and instruments and capital events including the payment of income and dividendsStock exchanges have developed into a permanent fixture in the fin A stock exchange, also known as a securities exchange or bourse represents is a facility where stockbrokers and traders can buy and sell securities.This includes shares of stock, bonds, exchange-traded funds (ETFs), or other financial instruments. By extension, stock exchanges can also provide facilities for the issue and redemption of such securities and instruments and capital events including the payment of income and dividendsStock exchanges have developed into a permanent fixture in the fin Read this Term (NZX) last August disrupted its operations for days.