Spotware has introduced an AI integration for cTrader Admin, allowing brokers to connect compatible AI applications to platform data and investigate trading activity through natural-language requests.
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The move follows the launch of cTrader AI Agent Connect in May 2026, which allowed traders to connect AI applications to their accounts through MCP servers. The new release extends this connectivity to broker operations.
AI Tools Investigate Rejected Orders and Executions
Included in cTrader Admin version 10.4, the MCP server supports applications such as ChatGPT Desktop, Claude and Codex CLI. Managers can use it to investigate trading incidents, review exposure, compare account performance and inspect platform settings.
For client complaints about rejected orders, the assistant retrieves order histories and linked deals. It checks them against account permissions, symbol settings and trading conditions to reconstruct events.
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For disputed execution prices, it compares deal records with order timelines, pricing settings and historical market data. If the evidence does not establish a cause, it identifies remaining uncertainties and further checks required.
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Managers can also review exposure across client accounts. They can examine bought, sold and net volumes by symbol, currency and book, with A-book and B-book positions shown separately. The system can identify accounts with the largest unrealised gains and losses and those closest to stop-out by comparing equity and margin levels with group settings.
Other functions include reviewing realised trading results, investigating position charges and checking balance movements. It can compare symbol specifications, trading sessions, limits and markups against broker requirements, as well as examine historical price data for gaps and unusual activity.
Irina Olyaeva, Product Manager for cTrader Admin at Spotware, said the integration aims to “reduce the time managers spend collecting records during investigations” while keeping access and operational decisions under the broker's control.
The server runs locally within cTrader Admin and requires an authenticated manager session. Access follows existing permissions. All operations are read-only, so the assistant cannot execute trades or change account settings or platform configurations. Managers must verify its findings before making operational decisions.
