Hungarian National Bank Mentions IronFX Clients in Official Announcement
- The monetary authority of Hungary has referred residents to file a complaint with the Cyprus ombudsman service
It’s been months since reports about delayed withdrawal requests from IronFX started to pour in across major forums visited by Forex Forex Foreign exchange or forex is the act of converting one nation’s currency into another nation’s currency (that possesses a different currency); for example, the converting of British Pounds into US Dollars, and vice versa. The exchange of currencies can be done over a physical counter, such as at a Bureau de Change, or over the internet via broker platforms, where currency speculation takes place, known as forex trading.The foreign exchange market, by its very nature, is the world’s largest tradi Foreign exchange or forex is the act of converting one nation’s currency into another nation’s currency (that possesses a different currency); for example, the converting of British Pounds into US Dollars, and vice versa. The exchange of currencies can be done over a physical counter, such as at a Bureau de Change, or over the internet via broker platforms, where currency speculation takes place, known as forex trading.The foreign exchange market, by its very nature, is the world’s largest tradi Read this Term traders. The company has repeatedly stated that it is investigating cases of bonus abuse and put numerous accounts on hold until an internal audit is complete.
With details about their withdrawals missing, clients of the company who have not received the requested funds have had but a few options. A number of complaints to Cypriot authorities including the Cyprus Securities and Exchange Commission (CySEC CySEC The Cyprus Securities and Exchange Commission (CySEC) is a financial regulatory authority of Cyprus. CySEC is one of the key watchdog authorities for brokerages in Europe, whose financial regulations and operations comply with the European MiFID financial harmonization law.Founded in 2001, CySEC is instrumental in providing licensing and registration for forex brokers and previously binary options providers.CySEC is responsible for a variety of different functions, which includes the supervision The Cyprus Securities and Exchange Commission (CySEC) is a financial regulatory authority of Cyprus. CySEC is one of the key watchdog authorities for brokerages in Europe, whose financial regulations and operations comply with the European MiFID financial harmonization law.Founded in 2001, CySEC is instrumental in providing licensing and registration for forex brokers and previously binary options providers.CySEC is responsible for a variety of different functions, which includes the supervision Read this Term) and the Cypriot financial ombudsman have attracted media attention and eventually triggered an investigation from the regulator of IronFX Global.
The Hungarian National Bank has become the first monetary authority to mention the case of missing withdrawals after announcing that it received about 75 signals from residents who have not received the funds they requested from IronFX. The figure starkly contrasts with some media reports in the Hungarian press about hundreds of clients suffering from the issue.
The official notice, which the central bank of Hungary published last week, stated that it notified the Cypriot supervisory authority about the situation. The Hungarian National Bank has also requested all clients of IronFX affected by the issue to formally file complaints with the Cypriot Financial Ombudsman.
After several months passing without full resolution to the matter, Finance Magnates' reporters have received information from clients affected by the issue that the company has started processing some withdrawals.
Internal Auditing Progress
An IronFX spokesperson shared with Finance Magnates that the internal account auditing is still ongoing and is being conducted in collaboration with the CySEC.
Asked about how the process is going and as to the progress of the internal review, the spokesperson stated, “Clients who have filed formal complaints are having their cases reviewed. Investigations are progressively completed and clients with available balances have already been refunded.”
“In some cases the settlement amounts are substantially lower than the amounts claimed,” the spokesperson added.
With regulatory pressure intensifying and after the confirmation of the direct involvement of CySEC in the internal auditing at IronFX, some clients of the company are seeing some of their withdrawals completed.
It seems that at present the best course of action for customers who have their withdrawals pending is to pay a €20 euros fee and file a formal complaint with the Cypriot Financial Ombudsman which is supposed to speed up the review of their account. Since those clients of IronFX who have filed a formal complaint with the regulator are getting in front of the queue, those who haven't may have to wait for an extended period of time.
The CySEC has confirmed that the announcement by the Hungarian National Bank was made in concert with the Cypriot regulator, and stated that it will inform investors of further developments, if deemed necessary.
Meanwhile, the restructuring at IronFX continues with the CEO of the company's UK operation Stefanos Mitsi parting ways with IronFX Global UK Ltd., just six months after being promoted.
It’s been months since reports about delayed withdrawal requests from IronFX started to pour in across major forums visited by Forex Forex Foreign exchange or forex is the act of converting one nation’s currency into another nation’s currency (that possesses a different currency); for example, the converting of British Pounds into US Dollars, and vice versa. The exchange of currencies can be done over a physical counter, such as at a Bureau de Change, or over the internet via broker platforms, where currency speculation takes place, known as forex trading.The foreign exchange market, by its very nature, is the world’s largest tradi Foreign exchange or forex is the act of converting one nation’s currency into another nation’s currency (that possesses a different currency); for example, the converting of British Pounds into US Dollars, and vice versa. The exchange of currencies can be done over a physical counter, such as at a Bureau de Change, or over the internet via broker platforms, where currency speculation takes place, known as forex trading.The foreign exchange market, by its very nature, is the world’s largest tradi Read this Term traders. The company has repeatedly stated that it is investigating cases of bonus abuse and put numerous accounts on hold until an internal audit is complete.
With details about their withdrawals missing, clients of the company who have not received the requested funds have had but a few options. A number of complaints to Cypriot authorities including the Cyprus Securities and Exchange Commission (CySEC CySEC The Cyprus Securities and Exchange Commission (CySEC) is a financial regulatory authority of Cyprus. CySEC is one of the key watchdog authorities for brokerages in Europe, whose financial regulations and operations comply with the European MiFID financial harmonization law.Founded in 2001, CySEC is instrumental in providing licensing and registration for forex brokers and previously binary options providers.CySEC is responsible for a variety of different functions, which includes the supervision The Cyprus Securities and Exchange Commission (CySEC) is a financial regulatory authority of Cyprus. CySEC is one of the key watchdog authorities for brokerages in Europe, whose financial regulations and operations comply with the European MiFID financial harmonization law.Founded in 2001, CySEC is instrumental in providing licensing and registration for forex brokers and previously binary options providers.CySEC is responsible for a variety of different functions, which includes the supervision Read this Term) and the Cypriot financial ombudsman have attracted media attention and eventually triggered an investigation from the regulator of IronFX Global.
The Hungarian National Bank has become the first monetary authority to mention the case of missing withdrawals after announcing that it received about 75 signals from residents who have not received the funds they requested from IronFX. The figure starkly contrasts with some media reports in the Hungarian press about hundreds of clients suffering from the issue.
The official notice, which the central bank of Hungary published last week, stated that it notified the Cypriot supervisory authority about the situation. The Hungarian National Bank has also requested all clients of IronFX affected by the issue to formally file complaints with the Cypriot Financial Ombudsman.
After several months passing without full resolution to the matter, Finance Magnates' reporters have received information from clients affected by the issue that the company has started processing some withdrawals.
Internal Auditing Progress
An IronFX spokesperson shared with Finance Magnates that the internal account auditing is still ongoing and is being conducted in collaboration with the CySEC.
Asked about how the process is going and as to the progress of the internal review, the spokesperson stated, “Clients who have filed formal complaints are having their cases reviewed. Investigations are progressively completed and clients with available balances have already been refunded.”
“In some cases the settlement amounts are substantially lower than the amounts claimed,” the spokesperson added.
With regulatory pressure intensifying and after the confirmation of the direct involvement of CySEC in the internal auditing at IronFX, some clients of the company are seeing some of their withdrawals completed.
It seems that at present the best course of action for customers who have their withdrawals pending is to pay a €20 euros fee and file a formal complaint with the Cypriot Financial Ombudsman which is supposed to speed up the review of their account. Since those clients of IronFX who have filed a formal complaint with the regulator are getting in front of the queue, those who haven't may have to wait for an extended period of time.
The CySEC has confirmed that the announcement by the Hungarian National Bank was made in concert with the Cypriot regulator, and stated that it will inform investors of further developments, if deemed necessary.
Meanwhile, the restructuring at IronFX continues with the CEO of the company's UK operation Stefanos Mitsi parting ways with IronFX Global UK Ltd., just six months after being promoted.