OKEx Suspends All Withdrawals Indefinitely

Friday, 16/10/2020 | 06:29 GMT by Arnab Shome
  • Bitcoin prices on the exchange plunged by 3 percent.
OKEx Suspends All Withdrawals Indefinitely
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OKEx, one of the top crypto spot and derivatives exchanges, has suspended all withdrawals indefinitely, citing it lost touch with one of its private key holders.

In an official statement published on Friday morning, the exchange detailed that it has suspended all withdrawals since 11 am (Hong Kong time) on October 16.

“One of our private key holders is currently cooperating with a public security bureau in investigations where required,” the notice stated. “We have been out of touch with the concerned private key holder. As such, the associated authorization could not be completed.”

The exchange pointed out the service agreement that allows it to take such drastic measures and stressed that the decision was made in the best interests of customers.

“Pursuant to 8.1 Service Change and Interruption of the Terms of Service, OKEx may change the Service and/or may also interrupt, suspend or terminate the service at any time with or without prior notice,” OKEx noted.

Additionally, the exchange assured that its other services remain uninterrupted and the customers’ assets are safe.

Outrage among Users

Meanwhile, this abrupt withdrawal suspension has created an outcry in the crypto community. Many took to Twitter to criticize the move.

Bitcoin prices on the exchange also dropped drastically by 3 percent after the suspension.

Interestingly, large amounts in Bitcoin, Ether, and Tron were taken out from OKEx-affiliated wallets prior to the suspension, Whale Alert, a Blockchain tracker and analytics service, revealed.

“We will resume digital assets/Cryptocurrencies withdrawals immediately once the concerned private key holder is able to authorize the transaction,” OKEx added.

OKEx, one of the top crypto spot and derivatives exchanges, has suspended all withdrawals indefinitely, citing it lost touch with one of its private key holders.

In an official statement published on Friday morning, the exchange detailed that it has suspended all withdrawals since 11 am (Hong Kong time) on October 16.

“One of our private key holders is currently cooperating with a public security bureau in investigations where required,” the notice stated. “We have been out of touch with the concerned private key holder. As such, the associated authorization could not be completed.”

The exchange pointed out the service agreement that allows it to take such drastic measures and stressed that the decision was made in the best interests of customers.

“Pursuant to 8.1 Service Change and Interruption of the Terms of Service, OKEx may change the Service and/or may also interrupt, suspend or terminate the service at any time with or without prior notice,” OKEx noted.

Additionally, the exchange assured that its other services remain uninterrupted and the customers’ assets are safe.

Outrage among Users

Meanwhile, this abrupt withdrawal suspension has created an outcry in the crypto community. Many took to Twitter to criticize the move.

Bitcoin prices on the exchange also dropped drastically by 3 percent after the suspension.

Interestingly, large amounts in Bitcoin, Ether, and Tron were taken out from OKEx-affiliated wallets prior to the suspension, Whale Alert, a Blockchain tracker and analytics service, revealed.

“We will resume digital assets/Cryptocurrencies withdrawals immediately once the concerned private key holder is able to authorize the transaction,” OKEx added.

About the Author: Arnab Shome
Arnab Shome
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About the Author: Arnab Shome
Arnab Shome is an electronics engineer-turned-financial editor. He holds a Bachelor of Technology from the National Institute of Technology, Agartala. He entered the retail trading industry about a decade ago, covering the cryptocurrency market for Finance Magnates, and later expanded his coverage to include forex and CFDs as well. His work at Finance Magnates includes C-level interviews, data-driven analysis, opinion pieces, and scoops of industry exclusives. He also contributes to Finance Magnates’ quarterly industry report. Area of coverage: 1. CFD broker-related news 2. Industry-related Regulatory updates and developments 3. New retail trading trends 4. Prop trading industry updates 5. Executive interviews Education: Bachelor of Technology - National Institute of Technology, Agartala (India)
  • 7315 Articles
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