It seems that factions of the crypto community, as well as onlookers in the rest of the world, have latched onto the Bitcoin’s $10,000 price point as a sort of point of critical inversion: if BTC can surpass--and hold--the $10k support level, then surely it must be taken very seriously: for some, $10k represents evidence of an inevitable trajectory toward mass adoption; for others, a well-established $10k price level is evidence that meaningful institutional capital has been locked into the network.
This may be part of the reason, then, that $10,000 seems to be a sort of sticking point for Bitcoin network: a milestone that warrants celebration when surpassed, and quiet defeat when the price of BTC slips back under it.
Historically speaking, there have been a few important moments of exactly this kind of quiet defeat: BTC seems to reach up to--and even past--$10,000, only to run out of steam shortly after, and fall back down.
Why does $10k seem to hold such significance for Bitcoin? Is it an arbitrary figure used by the media to create an easy-to-understand narrative of Bitcoin’s progress--or is it something more?
The “Curse of 10,000”
One thing seems to be apparent: the number 10,000 also seems to be an important sticking point in other markets--in an article for Business Insider, CNBC Senior Editor John Carney wrote of “The Curse Of Dow 10,000,” a phenomenon that described the way that from 1999-2003, every time the Dow seemed reached the 10,000 level, it would “succumb to a bear market and fall below it ever time.”
John Carney, Senior Editor at CNBC.
“The pivotal change seems to have come in 2004 when the Dow hovered around 10,000 for the entire year,” Carney wrote. “It was something of a break-through. The following year, the Dow sustained itself above 10,000 and never looked back.”
Indeed, while Carney acknowledged that the idea of “a big round number like that” as an obstacle might seem irrational on the surface, the psychological role of 10,000 could be having tangible effects on the ways that investors interact with an asset: “if the markets have in the past displayed a tendency to pull back at a certain level, rational investors can anticipate this and begin selling at that level.”
In other words, if $10,000 seems to be the place where BTC has stalled out before, then investors may plan to sell once $10,000 is reached in order to avoid a loss. Carney called these investors ‘psychological arbitrageurs’, or ‘Psych Arbs’: these traders “[reinforce] what otherwise might be an irrational market behavior, as the traders try to make money by betting that the market will gyrate when it hits key psychological points.”
Bitcoin and ”rational irrationality”
This kind of cycle of planning actions based on what one thinks may be the course of action of others was also described by John Cassidy in a 2008 article for The New Yorker entitled “Rational Irrationality”: in the article, Cassidy cites author John Maynard Keynes’ comparison of financial markets to public opinion-based beauty contests.
In The General Theory of Employment, Interest, and Money, Keynes wrote that in these contests, “the competitors have to pick out the six prettiest faces from a hundred photographs, the prize being awarded to the competitor whose choice most nearly corresponds to the average preferences of the competitors as a whole; so that each competitor has to pick, not those faces which he himself finds prettiest, but those which he thinks likeliest to catch the fancy of the other competitors, all of whom are looking at the problem from the same point of view.
In other words, “if you want to win such a contest, you’d better try to select the outcome on which others will converge, whatever your personal opinion might be.”
As such, investors are often acting based on the way that they believe other investors will behave--regardless of whether their decisions are rational or irrational; in extreme cases, you end up with a market that is largely moved by investors making speculative decisions based on the speculative decisions other investors are making.
Peter Schiff, chief executive of Euro Pacific Capital.
Indeed, Peter Schiff, chief executive of Euro Pacific Capital and outspoken bitcoin critic, said via Twitter that “heightened geopolitical risk has resulted in both gold and bitcoin moving higher, but for different reasons. Gold is being bought by investors as a safe haven. Bitcoin is being bought by speculators betting that investors will buy it as a safe haven.”
Schiff’s point was further validated by the fact that data from Coin.Dance showed little to no movement in Bitcoin being traded in Iranian Rial markets on peer-to-peer cryptocurrency exchange LocalBitcoins.
Around the same time, “Alex,” one of the co-founders at peer-to-peer crypto trading platforms AgoraDesk and LocalMonero, told Finance Magnates that while “some Iranians use crypto,” cryptocurrency is “still relatively obscure and extremely difficult to get in the country.”
”Irrational Exuberance”
Jim Angleton, president, and chief executive of financial consulting and business intelligence provider AEGIS FinServ Corp, pointed to another kind of psychological factor that seems to have manifested in the Bitcoin community around the $10k mark.
Jim Angleton, President at financial consulting and business intelligence provider AEGIS FinServ Corp.
“In reality, this is not sound and akin to ‘irrational exuberance,’” Angleton said, citing Allan Greenspan, who used the term in a speech given at the American Enterprise Institute during the dot-com bubble of the 1990s. The phrase has since been interpreted as a warning that the stock market might be overvalued and that a bubble may form--in other words, investors become over-excited and begin to irrationally pump money into an asset.
Angleton sees the $10,000 mark in Bitcoin markets as a trigger point for this ‘irrational exuberance’: “you can see the tone and tenor of investors, miners, retailers when [BTC] is above $10k: they are full of testosterone and beat their chests as if they have won a marathon,” he said.
However, “this is not wise when spending your after-tax dollars on a completely speculative item,” he said, especially because “the moment this value is under $10k you see a mad dash in all 3 Webs [of] people trying to seek information to make a decision to sell or hold.”
Below 10k again... SCAM!! Waiting for yet another obituary from @PeterSchiff
— Ivan on Tech - Moralis The Ultimate Web3 SDK 👨💻 (@IvanOnTech) February 10, 2020
Gossip & narrative: “be fearful when others are greedy and greedy when others are fearful.”
Joe Vezzani, chief executive of crypto investment research firm LunarCrush, wrote to Finance Magnates that the $10k mark is not so important to investors anymore--rather, it is a convenient point that media narratives tend to latch onto: “the $10,000 market was more of a psychological factor back in 2017,” he told Finance Magnates.
Therefore, Mr. Vezzani believes that “the mark is not psychological to most investors at this point. It does, however, bring more attention to the currency as media portray it to be a psychological level and therefore cover the price at the $10k inflection point.”
Joe Vezzani, chief executive of crypto investment research firm LunarCrush.
Jim Angleton agrees that narrative plays an important role in disseminating the $10k storyline: “when the price drops under $10k, all eyes are on this value, and the gossip mills in social media [as well as] deep and dark web [circles] commence to give speculation or private [buying and selling].”
“Remember, this is not like a stock whereby you have certain formula tools to establish value,” he explained. “No, BTC is more of a [vehicle of] ‘mood trade,’ and speculators risk [trading on] gossip over hardcore facts. “Many will try and dazzle you with their idea of underwriting,” he continued, “but it is really between a motivative buyer and seller who establish price and value.”
Jack Choros, chief marketing officer at CryptoRadar, echoed Mr. Angleton’s sentiments around the role of gossip and narrative in the price of Bitcoin.
In addition to the idea that “round numbers by themselves are always more appealing as a benchmark,” Mr. Choros pointed out that “there’s also the fear of missing out that comes in when the price is rising. When the price is falling, Bitcoin’s doomsday predictors start to make their voices heard and trick people into thinking that it’s over.”
As such, “the key is to do what Warren Buffett says: be fearful when others are greedy and greedy when others are fearful.”
Jack Choros, chief marketing officer at CryptoRadar.
Ever-shifting “floors” and “ceilings”
However, as significant as it may be in and of itself, Mr. Angleton sees the $10k mark as a smaller piece of a more complex matrix of price points: “the threshold deck for measurement has really been $7,500 per BTC,” he wrote, “and when it reaches $10k, it is considered to be on fire.”
Therefore, he believes that “the real question is when the price per coin drops under $7,500--and for how long.”
Why is this? Bitcoin’s “floor”--which has been around $3,000 for the last two years, is likely to increase as a result of the halving. “Bitcoin’s price floor is related to the cost of mining,” wrote Charles Phan, chief technical officer of Interdax, in an email to Finance Magnates: “Bitcoin will never stay below its cost of production for too long.”
Jeremy Britton, chief financial officer at Boston Trading Co., explained the effect of the halving to Finance Magnates this way: “at present, it costs around $3000 just in electricity to mine a single bitcoin (notwithstanding the cost of hardware, and internet access),” he said.
“This is why, when BTC ‘crashed’ earlier in 2019, the price did not go below $3000; miners did not wish to sell for a loss.” In other words, miners were maintaining the $3,000 “floor.”
Charles Phan, CTO of cryptocurrency exchange Interdax.
When the next halving occurs in May, however, Mr. Britton believes that “the price to mine a single bitcoin will increase to a minimum of $6000. Whatever the new ceiling is, the floor will be $6k, as miners will refuse to sell for a loss.”
Is $12,000 next?
The halving, along with a number of factors, has led some analysts to say that Bitcoin’s bull market--even with the testing of the $10k support line--is “the real deal.”
For example, cryptocurrency research firm GlassNode recently found that “the daily net growth of entities [on the Bitcoin network] is consistently positive: In Bitcoin’s history there have been only 21 days so far in which the net entity growth was negative,” a factor that the firm described as “a clear indication of a healthy and consistent adoption of Bitcoin over the past 10 years.”
Additionally, MKM Partners chief market technician JC O’Hara told CNBC that “when you look at bitcoin, we’re starting to see signs that the dormant consolidation from the second half of last year is slowly starting to change in terms of positive bullish momentum here.”
Jeremy Britton, chief financial officer at Boston Trading Co.
According to O’Hara, “we’re breaking above the $10,000 psychological level, and we’re of the opinion that positive momentum will continue to follow positive momentum. So that’s why we think in the short term we could see $12,000 on bitcoin.”
However, there are still some practical matters that may be holding Bitcoin back from this sort of healthy adoption. “The mood swings of BTC react when huge raids occur by law enforcement,” Jim Angleton said, “and the [entire] scheme is given a black eye due to illegal actives.”
Indeed, while the number of hacks, scams, and other illegal activities associated with Bitcoin and cryptocurrency more generally appears to have shrunk, there is still quite a bit of regulatory uncertainty and distrust in Bitcoin as a store of value.
Do you think that Bitcoin has reached a critical point on the journey to mass adoption? Do you believe that Bitcoin will manage to hold the $10k support? Let us know your thoughts in the comments below.
It seems that factions of the crypto community, as well as onlookers in the rest of the world, have latched onto the Bitcoin’s $10,000 price point as a sort of point of critical inversion: if BTC can surpass--and hold--the $10k support level, then surely it must be taken very seriously: for some, $10k represents evidence of an inevitable trajectory toward mass adoption; for others, a well-established $10k price level is evidence that meaningful institutional capital has been locked into the network.
This may be part of the reason, then, that $10,000 seems to be a sort of sticking point for Bitcoin network: a milestone that warrants celebration when surpassed, and quiet defeat when the price of BTC slips back under it.
Historically speaking, there have been a few important moments of exactly this kind of quiet defeat: BTC seems to reach up to--and even past--$10,000, only to run out of steam shortly after, and fall back down.
Why does $10k seem to hold such significance for Bitcoin? Is it an arbitrary figure used by the media to create an easy-to-understand narrative of Bitcoin’s progress--or is it something more?
The “Curse of 10,000”
One thing seems to be apparent: the number 10,000 also seems to be an important sticking point in other markets--in an article for Business Insider, CNBC Senior Editor John Carney wrote of “The Curse Of Dow 10,000,” a phenomenon that described the way that from 1999-2003, every time the Dow seemed reached the 10,000 level, it would “succumb to a bear market and fall below it ever time.”
John Carney, Senior Editor at CNBC.
“The pivotal change seems to have come in 2004 when the Dow hovered around 10,000 for the entire year,” Carney wrote. “It was something of a break-through. The following year, the Dow sustained itself above 10,000 and never looked back.”
Indeed, while Carney acknowledged that the idea of “a big round number like that” as an obstacle might seem irrational on the surface, the psychological role of 10,000 could be having tangible effects on the ways that investors interact with an asset: “if the markets have in the past displayed a tendency to pull back at a certain level, rational investors can anticipate this and begin selling at that level.”
In other words, if $10,000 seems to be the place where BTC has stalled out before, then investors may plan to sell once $10,000 is reached in order to avoid a loss. Carney called these investors ‘psychological arbitrageurs’, or ‘Psych Arbs’: these traders “[reinforce] what otherwise might be an irrational market behavior, as the traders try to make money by betting that the market will gyrate when it hits key psychological points.”
Bitcoin and ”rational irrationality”
This kind of cycle of planning actions based on what one thinks may be the course of action of others was also described by John Cassidy in a 2008 article for The New Yorker entitled “Rational Irrationality”: in the article, Cassidy cites author John Maynard Keynes’ comparison of financial markets to public opinion-based beauty contests.
In The General Theory of Employment, Interest, and Money, Keynes wrote that in these contests, “the competitors have to pick out the six prettiest faces from a hundred photographs, the prize being awarded to the competitor whose choice most nearly corresponds to the average preferences of the competitors as a whole; so that each competitor has to pick, not those faces which he himself finds prettiest, but those which he thinks likeliest to catch the fancy of the other competitors, all of whom are looking at the problem from the same point of view.
In other words, “if you want to win such a contest, you’d better try to select the outcome on which others will converge, whatever your personal opinion might be.”
As such, investors are often acting based on the way that they believe other investors will behave--regardless of whether their decisions are rational or irrational; in extreme cases, you end up with a market that is largely moved by investors making speculative decisions based on the speculative decisions other investors are making.
Peter Schiff, chief executive of Euro Pacific Capital.
Indeed, Peter Schiff, chief executive of Euro Pacific Capital and outspoken bitcoin critic, said via Twitter that “heightened geopolitical risk has resulted in both gold and bitcoin moving higher, but for different reasons. Gold is being bought by investors as a safe haven. Bitcoin is being bought by speculators betting that investors will buy it as a safe haven.”
Schiff’s point was further validated by the fact that data from Coin.Dance showed little to no movement in Bitcoin being traded in Iranian Rial markets on peer-to-peer cryptocurrency exchange LocalBitcoins.
Around the same time, “Alex,” one of the co-founders at peer-to-peer crypto trading platforms AgoraDesk and LocalMonero, told Finance Magnates that while “some Iranians use crypto,” cryptocurrency is “still relatively obscure and extremely difficult to get in the country.”
”Irrational Exuberance”
Jim Angleton, president, and chief executive of financial consulting and business intelligence provider AEGIS FinServ Corp, pointed to another kind of psychological factor that seems to have manifested in the Bitcoin community around the $10k mark.
Jim Angleton, President at financial consulting and business intelligence provider AEGIS FinServ Corp.
“In reality, this is not sound and akin to ‘irrational exuberance,’” Angleton said, citing Allan Greenspan, who used the term in a speech given at the American Enterprise Institute during the dot-com bubble of the 1990s. The phrase has since been interpreted as a warning that the stock market might be overvalued and that a bubble may form--in other words, investors become over-excited and begin to irrationally pump money into an asset.
Angleton sees the $10,000 mark in Bitcoin markets as a trigger point for this ‘irrational exuberance’: “you can see the tone and tenor of investors, miners, retailers when [BTC] is above $10k: they are full of testosterone and beat their chests as if they have won a marathon,” he said.
However, “this is not wise when spending your after-tax dollars on a completely speculative item,” he said, especially because “the moment this value is under $10k you see a mad dash in all 3 Webs [of] people trying to seek information to make a decision to sell or hold.”
Below 10k again... SCAM!! Waiting for yet another obituary from @PeterSchiff
— Ivan on Tech - Moralis The Ultimate Web3 SDK 👨💻 (@IvanOnTech) February 10, 2020
Gossip & narrative: “be fearful when others are greedy and greedy when others are fearful.”
Joe Vezzani, chief executive of crypto investment research firm LunarCrush, wrote to Finance Magnates that the $10k mark is not so important to investors anymore--rather, it is a convenient point that media narratives tend to latch onto: “the $10,000 market was more of a psychological factor back in 2017,” he told Finance Magnates.
Therefore, Mr. Vezzani believes that “the mark is not psychological to most investors at this point. It does, however, bring more attention to the currency as media portray it to be a psychological level and therefore cover the price at the $10k inflection point.”
Joe Vezzani, chief executive of crypto investment research firm LunarCrush.
Jim Angleton agrees that narrative plays an important role in disseminating the $10k storyline: “when the price drops under $10k, all eyes are on this value, and the gossip mills in social media [as well as] deep and dark web [circles] commence to give speculation or private [buying and selling].”
“Remember, this is not like a stock whereby you have certain formula tools to establish value,” he explained. “No, BTC is more of a [vehicle of] ‘mood trade,’ and speculators risk [trading on] gossip over hardcore facts. “Many will try and dazzle you with their idea of underwriting,” he continued, “but it is really between a motivative buyer and seller who establish price and value.”
Jack Choros, chief marketing officer at CryptoRadar, echoed Mr. Angleton’s sentiments around the role of gossip and narrative in the price of Bitcoin.
In addition to the idea that “round numbers by themselves are always more appealing as a benchmark,” Mr. Choros pointed out that “there’s also the fear of missing out that comes in when the price is rising. When the price is falling, Bitcoin’s doomsday predictors start to make their voices heard and trick people into thinking that it’s over.”
As such, “the key is to do what Warren Buffett says: be fearful when others are greedy and greedy when others are fearful.”
Jack Choros, chief marketing officer at CryptoRadar.
Ever-shifting “floors” and “ceilings”
However, as significant as it may be in and of itself, Mr. Angleton sees the $10k mark as a smaller piece of a more complex matrix of price points: “the threshold deck for measurement has really been $7,500 per BTC,” he wrote, “and when it reaches $10k, it is considered to be on fire.”
Therefore, he believes that “the real question is when the price per coin drops under $7,500--and for how long.”
Why is this? Bitcoin’s “floor”--which has been around $3,000 for the last two years, is likely to increase as a result of the halving. “Bitcoin’s price floor is related to the cost of mining,” wrote Charles Phan, chief technical officer of Interdax, in an email to Finance Magnates: “Bitcoin will never stay below its cost of production for too long.”
Jeremy Britton, chief financial officer at Boston Trading Co., explained the effect of the halving to Finance Magnates this way: “at present, it costs around $3000 just in electricity to mine a single bitcoin (notwithstanding the cost of hardware, and internet access),” he said.
“This is why, when BTC ‘crashed’ earlier in 2019, the price did not go below $3000; miners did not wish to sell for a loss.” In other words, miners were maintaining the $3,000 “floor.”
Charles Phan, CTO of cryptocurrency exchange Interdax.
When the next halving occurs in May, however, Mr. Britton believes that “the price to mine a single bitcoin will increase to a minimum of $6000. Whatever the new ceiling is, the floor will be $6k, as miners will refuse to sell for a loss.”
Is $12,000 next?
The halving, along with a number of factors, has led some analysts to say that Bitcoin’s bull market--even with the testing of the $10k support line--is “the real deal.”
For example, cryptocurrency research firm GlassNode recently found that “the daily net growth of entities [on the Bitcoin network] is consistently positive: In Bitcoin’s history there have been only 21 days so far in which the net entity growth was negative,” a factor that the firm described as “a clear indication of a healthy and consistent adoption of Bitcoin over the past 10 years.”
Additionally, MKM Partners chief market technician JC O’Hara told CNBC that “when you look at bitcoin, we’re starting to see signs that the dormant consolidation from the second half of last year is slowly starting to change in terms of positive bullish momentum here.”
Jeremy Britton, chief financial officer at Boston Trading Co.
According to O’Hara, “we’re breaking above the $10,000 psychological level, and we’re of the opinion that positive momentum will continue to follow positive momentum. So that’s why we think in the short term we could see $12,000 on bitcoin.”
However, there are still some practical matters that may be holding Bitcoin back from this sort of healthy adoption. “The mood swings of BTC react when huge raids occur by law enforcement,” Jim Angleton said, “and the [entire] scheme is given a black eye due to illegal actives.”
Indeed, while the number of hacks, scams, and other illegal activities associated with Bitcoin and cryptocurrency more generally appears to have shrunk, there is still quite a bit of regulatory uncertainty and distrust in Bitcoin as a store of value.
Do you think that Bitcoin has reached a critical point on the journey to mass adoption? Do you believe that Bitcoin will manage to hold the $10k support? Let us know your thoughts in the comments below.
Rachel is a self-taught crypto geek and a passionate writer. She believes in the power that the written word has to educate, connect and empower individuals to make positive and powerful financial choices. She is the Podcast Host and a Cryptocurrency Editor at Finance Magnates.
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Understanding pain points and benefits of working with 3rd party integrations at scale.
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This session gathers heads of technology and e-trading to compare how client demand and cost structures shape their choices, and how long it actually takes to ship in each.
Attendees will walk away with:
First-hand view of how client feedback informs decision-making across different market participants.
Understanding pain points and benefits of working with 3rd party integrations at scale.
Insight into products and innovation banks’ retail and trading heads will look for in 2026.
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This session gathers heads of technology and e-trading to compare how client demand and cost structures shape their choices, and how long it actually takes to ship in each.
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A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
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A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
For fintechs who try to capture the retail investment crowd, payments can be a game-changer from user experience to back-office plumbing.
This session brings together builders from across the payment ecosystem to examine how new rails are altering the way capital moves in APAC and beyond.
Attendees will walk away with:
A clear view of how stablecoins, on-chain settlement, and tokenised money are being used in live institutional workflows today
Understanding of what MAS initiatives like Project Orchid and Project Bloom signal for the future of digital money in Singapore's capital markets
Insight into how mobile-first fund platforms and digital distribution channels are pulling payment infrastructure closer to the point of investment
Perspective on the compliance and custody challenges firms face when payments, trading, and settlement converge on the same rails
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
From Rewards to Retention: The 5 Loyalty Program Mistakes Brokers Need To Avoid (Case Study)
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Acquisition is getting more expensive. Most brokers already know that. The harder question is what happens after the client funds the account.
This session looks at how broker loyalty programmes are moving from “nice-to-have rewards” into a serious retention layer inside the client portal.
In this session, Desmond Leong, CEO of Returning.AI, will break down the practical mechanics behind high-performing broker loyalty programmes: what to reward, what not to reward, how onshore and offshore entities need different incentive structures, what belongs in the rewards store, and how brokers can recycle reward budgets back into trading value instead of letting them disappear as pure cost.
The talk will cover common mistakes brokers make when launching loyalty programmes, including copying retail-style rewards, ignoring jurisdictional constraints, over-relying on bonuses, failing to connect rewards to lifecycle stages, and measuring vanity engagement instead of retention, LTV, CAC payback, deposits, and active trading behaviour.
Attendees will leave with a clear do-and-don’t framework they can use to pressure-test their own loyalty strategy.
Why loyalty is no longer a “nice-to-have” marketing feature for brokers
The building blocks of any loyalty program and what they mean: points, tiers, missions, stores, leaderboards, boosters, and cashback-style mechanics
Understanding of how key regulators read loyalty incentives and where the compliance lines are
What should go in the rewards store, and what quietly destroys ROI
How trading credits, rebates, VIP perks, education, and service benefits can recycle value back into the brokerage
The 5 mistakes brokers should avoid when building or buying a loyalty programme
Real figures from a live deployment: what moved in daily activity, tier progression, and trader spend
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
Stablecoins from Experimentation to Implementation
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate
With over $300 billion in stablecoins now in circulation and APAC regulators moving from frameworks to enforcement, the conversation has shifted.
Held in partnership with 8Circle, this session brings together the builders of new payment rails and the institutions putting them to work.
Attendees will walk away with:
A clear view of which stablecoin use cases have cleared proof of concept and are now operating at scale in APAC
Understanding of what the MAS Payment Services Act and Hong Kong's fiat stablecoin licensing regime mean for brokers and payment providers in practice
Insight into the infrastructure gaps firms most commonly underestimate before going live
Perspective on where the next wave of adoption is heading and what existing systems need to accommodate