Trustpilot
Trustpilot, Fake Reviews, and the Complicated Truth About Transparency
- Trustpilot and other review platforms run on a two-sided model: appear neutral to users, keep paying clients happy behind the scenes.
- It must be working: Trustpilot’s net dollar retention is 103%, and web traffic is soaring.
Friday, 11/04/2025 | 08:11 GMT by
Anya Aratovskaya
Trustpilot or Bust: Why Brokers and Prop Firms Are Going All-In on Review War Rooms
- Brokers and prop firms are dedicating full teams to manage their Trustpilot presence, treating it as critical infrastructure rather than PR fluff—because one bad day can tank their score and their credibility.
- Managing Trustpilot has become “ridiculously time and resource-consuming,” one broker admitted—yet firms feel they have no choice as reviews increasingly shape trader trust.
Thursday, 27/03/2025 | 10:42 GMT by
Arnab Shome
Prop Firm Hola Prime Had 1,300+ Trustpilot Reviews Yesterday, but Only 49 Today. What Happened?
- Trustpilot removed about 1,300 reviews from Hola Prime’s profile, labelling them “fake.”
- One Hola Prime user wrote about the experience in May 2024, while the platform was launched around last November.
Thursday, 06/03/2025 | 10:54 GMT by
Arnab Shome