Integral has partnered with Western Union to employ eFX risk management technology across its Western Union Business Solutions platform, the firm announced today.

Integral’s feature-rich platform offers Western Union Business solutions full automation and customization, including a high level of control of the more than 10,000 currency pairs available on its system, delivering a tailored FX service to its clients.

“We placed a premium on finding a trusted partner that could deliver reliable and leading-edge technology to support our requirements for risk management,” says Scott Johnson, Head of Product Management at Western Union Business Solutions.

“Because BankFX is a cloud-based solution, we are able to easily integrate it with our proprietary systems to help us effectively manage payments across our network, which covers 200 countries and territories and more than 130 currencies. Ultimately, this helps our clients effectively manage international payments 24/7,” he adds,

“BankFX is a highly configurable platform, so it is ideal for the bespoke solution Western Union Business Solution requires. It allows Western Union to further enhance its risk management operations with the support of reliable and state-of-the-art technology. Integral and Western Union share the mission to help customers grow their business. We anticipate a very successful long-term partnership and are honored to work with such experienced industry leaders”, says Harpal Sandhu, Chief Executive Officer at Integral.

An undisclosed source working at a competitor congratulates Sandhu on the partnership with Western Union and states that it was known secret in the market that Western Union has long been in need of an upgrade to their e-commerce infrastructure in order to continue servicing the growing demand of their global client base.