Solitics Introduces Integration of BI and Customer Engagement

The company is planning to facilitate clients through the integration of BI and customer engagement on a single platform.

Solitics, a customer engagement and business intelligence (BI) platform, announced today that the company has developed proprietary connectivity and a data-processing layer to automate the entire data processing. The company added that it is planning to facilitate clients through the integration of extensive business intelligence capabilities and real-time customer engagement automation.

According to the official announcement, the single platform will allow the company’s clients to launch an advanced BI and customer engagement solution within a few days. Solitics announced the support for MetaTrader integration in July 2020 to enable brokers to communicate with their traders in real-time.

The company mentioned that the newly developed proprietary connectivity and data-processing layer easily integrates with any data source and automates the entire data processing (previously a manual procedure).

Commenting on the recent announcement, Tomer Baumel, CEO and Founder of Solitics, said: “Solitics offers marketing professionals extreme flexibility and independence. The ability to implement Solitics within a few short weeks, at a fraction of the cost, is making Solitics the go-to platform for marketing everywhere. Without Solitics, data integrations projects would require many months and huge budgets to complete, not to mention the extensive engagement with different IT departments.”

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Data Automation

The firm highlighted that the organizations will be able to analyze billions of records in seconds for efficient data-driven decisions. The company added that the single platform will create real-time, personalized customer engagements based on the data.

“Using Solitics’ intuitive UI, you can respond live to any customer behavior within 1.8 seconds. This means you’re able to send the right message, at the right time, in the right channel. Solitics guarantees the connection of all distributed data sources in under 30 days, without the need to write a single line of code delivering seamless, codeless integration,” the company mentioned in the official announcement.

The company is offering different solutions including marketing automation, data warehouse as a service to facilitate organizations around the world.

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