Tiger Brokers started the user testing phase of TigerGPT in April.
Now, the AI-powered service is available to a broader base of customers.
Tiger Brokers
After three
months of testing involving over 11,000 individual investors and crypto
traders, Tiger Brokers has announced the rollout of TigerGPT, the first AI
investment assistant in the brokerage industry. TigerGPT now serves users in
New Zealand, Australia, and Singapore with more countries to come.
Finance
Magnates obtained
exclusive insight into the statistics of the conducted user testing phase,
which revealed that 81% of its clients considered the answers provided by the
chatbot to be accurate and satisfactory.
Tiger Brokers Concludes
Testing Phase of TigerGPT
The new
assistant, available within the Tiger Trade app, aims to enhance efficiency in
pre-investment preparation. These include personalized stock research,
displaying trending market topics, and providing summaries of earnings releases.
With TigerGPT, investors can quickly filter stocks based on preferred criteria,
stay updated with the latest market trends, and grasp a company's performance
overview at a glance.
The
assistant also aids investors in extracting relevant company news and
conducting detailed sentiment analyses. By leveraging Tiger Trade's access to
premium data and research, TigerGPT can provide essential information, such as
support and resistance indicators, stock trend analyses, and economic
calendars, effectively addressing a wider range of inquiries.
"We
recognize the crucial role AI plays in the investment industry today and its
potential for future growth, which is why we developed TigerGPT — to
revolutionize the investor experience on a larger scale," Henry Toh, the CFO
at Tiger Brokers (Singapore), commented.
[9th Anniversary] - TigerGPT, your 24/7 AI investing companion. https://t.co/vzqrEmVACv TigerGPT does not provide any recommendation, all information provided is from the open data source. This advertisement has not been reviewed by the Monetary Authority of Singapore.#Investingpic.twitter.com/uJz634TG4Y
— Tiger Brokers Singapore (@TigerBrokers_SG) August 3, 2023
11,000 Testers Satisfied with TigerGPT Performance
According
to information that Tiger Brokers shared with Finance Magnates, more
than 11,000 of the broker's customers participated in the beta testing phase.
As part of the survey conducted after the three-month period, 80.85% found the
chatbot's answers to be accurate (rating them on a scale of 0 to 5). The
quality and reliability of the information presented, its timeliness and
comprehensiveness were also taken into account.
Moreover,
based on the likes and dislikes ratio, Tiger Brokers estimates that 76% of its users were satisfied with the overall results they had received.
"Users
no longer need to rely solely on keyword searches or sift through vast amounts
of information to find relevant and concise content, which can be
time-consuming. With TigerGPT as their AI investment companion, users can now
enjoy a whole new dimension of the interactive experience, empowering them to
make more informed and intuitive investment decisions," Toh added.
Example of beta tester’s comment. Source: Tiger Brokers
Artificial Intelligence
Boom in Retail Trading Industry
As reported
by Finance Magnates, ChatGPT has garnered widespread praise in recent
times for its performance. Among various AI technologies, machine learning has profoundly
impacted trading data analysis. Particularly for retail traders, affordable
access to data plays a crucial role. Such data is available in diverse forms,
spanning from ultra-low latency real-time information accessed through APIs to
various levels of delayed market data. Moreover, traders can readily access
historical market replay streams and data downloads.
According
to the latest annual Investor Index study, there is a burgeoning trend in the
UK, where reliance on AI for financial advice is on the rise. The survey
reveals that an impressive 73% of the UK investors trust ChatGPT to offer
reliable financial advice now and in the future.
After three
months of testing involving over 11,000 individual investors and crypto
traders, Tiger Brokers has announced the rollout of TigerGPT, the first AI
investment assistant in the brokerage industry. TigerGPT now serves users in
New Zealand, Australia, and Singapore with more countries to come.
Finance
Magnates obtained
exclusive insight into the statistics of the conducted user testing phase,
which revealed that 81% of its clients considered the answers provided by the
chatbot to be accurate and satisfactory.
Tiger Brokers Concludes
Testing Phase of TigerGPT
The new
assistant, available within the Tiger Trade app, aims to enhance efficiency in
pre-investment preparation. These include personalized stock research,
displaying trending market topics, and providing summaries of earnings releases.
With TigerGPT, investors can quickly filter stocks based on preferred criteria,
stay updated with the latest market trends, and grasp a company's performance
overview at a glance.
The
assistant also aids investors in extracting relevant company news and
conducting detailed sentiment analyses. By leveraging Tiger Trade's access to
premium data and research, TigerGPT can provide essential information, such as
support and resistance indicators, stock trend analyses, and economic
calendars, effectively addressing a wider range of inquiries.
"We
recognize the crucial role AI plays in the investment industry today and its
potential for future growth, which is why we developed TigerGPT — to
revolutionize the investor experience on a larger scale," Henry Toh, the CFO
at Tiger Brokers (Singapore), commented.
[9th Anniversary] - TigerGPT, your 24/7 AI investing companion. https://t.co/vzqrEmVACv TigerGPT does not provide any recommendation, all information provided is from the open data source. This advertisement has not been reviewed by the Monetary Authority of Singapore.#Investingpic.twitter.com/uJz634TG4Y
— Tiger Brokers Singapore (@TigerBrokers_SG) August 3, 2023
11,000 Testers Satisfied with TigerGPT Performance
According
to information that Tiger Brokers shared with Finance Magnates, more
than 11,000 of the broker's customers participated in the beta testing phase.
As part of the survey conducted after the three-month period, 80.85% found the
chatbot's answers to be accurate (rating them on a scale of 0 to 5). The
quality and reliability of the information presented, its timeliness and
comprehensiveness were also taken into account.
Moreover,
based on the likes and dislikes ratio, Tiger Brokers estimates that 76% of its users were satisfied with the overall results they had received.
"Users
no longer need to rely solely on keyword searches or sift through vast amounts
of information to find relevant and concise content, which can be
time-consuming. With TigerGPT as their AI investment companion, users can now
enjoy a whole new dimension of the interactive experience, empowering them to
make more informed and intuitive investment decisions," Toh added.
Example of beta tester’s comment. Source: Tiger Brokers
Artificial Intelligence
Boom in Retail Trading Industry
As reported
by Finance Magnates, ChatGPT has garnered widespread praise in recent
times for its performance. Among various AI technologies, machine learning has profoundly
impacted trading data analysis. Particularly for retail traders, affordable
access to data plays a crucial role. Such data is available in diverse forms,
spanning from ultra-low latency real-time information accessed through APIs to
various levels of delayed market data. Moreover, traders can readily access
historical market replay streams and data downloads.
According
to the latest annual Investor Index study, there is a burgeoning trend in the
UK, where reliance on AI for financial advice is on the rise. The survey
reveals that an impressive 73% of the UK investors trust ChatGPT to offer
reliable financial advice now and in the future.
Damian Chmiel is a Senior Analyst & Editor at Finance Magnates with more than 15 years of experience in the CFD and online trading industry. Active as both a trader and journalist since 2010, he focuses on broker coverage, fintech innovation, and regulatory developments across Europe, the Middle East, and Asia.
His work includes interviews with C-level leaders at major brokerages and fintech platforms, as well as co-authoring Finance Magnates’ quarterly industry benchmarking reports. Damian’s reporting is data-driven, market-aware, and grounded in direct industry engagement. His analysis and commentary have also been cited by external media outlets, including Investing.com, Binance, The Asset, Stockhead, and Dispatch.
Education:
MA in Finance and Accounting, Cracow University of Economics
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