Trulioo, an identity platform specializing in person and business verification services globally, has announced a strategic partnership with Capital.com, a retail trading platform. The collaboration aims to facilitate Capital.com's global expansion efforts by enhancing the efficiency and convenience of its client onboarding processes.

Enhancing Onboarding with Person Match

Since initiating its partnership with Trulioo in early 2023, Capital.com has progressively extended the utilization of Trulioo's Person Match service to 17 countries spanning across EMEA, APAC, and Latin America.

Integration of Trulioo's Person Match identity verification capability has notably expedited client onboarding for Capital.com across critical markets. This enhancement has enabled the verification and onboarding of a substantially higher number of new customers, demonstrating an 80% increase in Latin America and a 28% increase in Asia.

“With the integration of the Trulioo verification capability, we can provide a faster, more efficient client verification process without causing any inconvenience to our clients while maintaining the highest standards of security and compliance ,” said Dana Massey, Chief Product Officer at Capital.com.

Verification with Advanced Data Science

Trulioo's approach combines extensive market knowledge with continuous refinement of match rates, processing speeds, and cost-effectiveness across numerous data source configurations tailored to each country and demographic.

This specialized data science approach, customized to meet Capital.com's verification requirements, ensures optimal performance, accelerated onboarding processes, and enhanced user experience for its clientele.

The Person Match service offered by Trulioo accesses over 450 global and local data sources worldwide. It employs techniques such as natural language processing to standardize data fields affected by varying formats, alongside fuzzy matching to manage discrepancies in form and spelling.

Steve Munford, Trulioo CEO, commented: “We’re proud to support Capital.com’s global expansion with an industry-leading data source network that helps the platform meet its customers’ onboarding expectations. We’re committed to continual innovation that raises the bar for identity verification across the globe.”