Gold-i to Open Technical Support Office in China Next Year

Growing client numbers for one of the leading technology providers in the industry prompts physical presence in the region

Gold-i is the latest company from the industry to announce a physical presence in China. While the announcement doesn’t come as a surprise considering the company’s footprint in the region, the purpose of the office opening is more intriguing. The new premises of Gold-i in China will focus on delivering customer support in the region.

The move comes on the back of increasing business activity in the Asia-Pacific region.

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The office space is located in Shanghai and has already been set up as a a Wholly Owned Foreign Enterprise (WOFE). The opening of the premises is set for March 2016 with Max Tsen heading the effort of building a solid technical support experience for clients in the region.

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Mr. Tsen has already been working in Gold-i’s UK office, where he has been getting acquainted with the products and services provided by the company.

The CEO of Gold-i, Tom Higgins, commented on the announcement, “This is the first Gold-i office outside the UK and an exciting development for the company. We already have a number of prestigious broker clients in China and wanted to have a local language support team which operates within the Asia-Pac time zone.”

“Our team in China will offer the same exceptional levels of support as Gold-i’s UK-based team. We hope that having a local presence will fuel further growth in the region and plan to hire more support staff as the business grows,” he explained.

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