Wise Reports 33% Jump in Active Customer Base to 6.7 Million
- The cross-border payments firm reported a revenue increase of 29%
- In addition, Wise elevated its volume to £28.2 billion.
In a strong start to the fiscal year 2024 (FY24), Wise plc (LSE: WISE) experienced a robust uptick in its growth metrics during the first quarter. The company reported a year-over-year (YoY) increase of 33% in its active customer base, which now stands at 6.7 million.
This growth was primarily driven by high customer retention and acquisition Acquisition Acquisition means acquiring or taking possession or the securing of property, services, or abilities. To put it simply, it is the act or process of acquiring or gaining. You can acquire a work of art, you can acquire an ability such as speaking another language, you can acquire a business or shares in a company and you can acquire an accountant's service. For example, you can acquire a new car. In a broad sense, Acquisition can mean the act of taking ownership or possession of something. There Acquisition means acquiring or taking possession or the securing of property, services, or abilities. To put it simply, it is the act or process of acquiring or gaining. You can acquire a work of art, you can acquire an ability such as speaking another language, you can acquire a business or shares in a company and you can acquire an accountant's service. For example, you can acquire a new car. In a broad sense, Acquisition can mean the act of taking ownership or possession of something. There Read this Term, largely fueled by word of mouth. Further, the company's volumes and revenues experienced substantial YoY growth, propelled by the rising number of active customers.
Wise’s Achievements and Performance in Q1 FY24
The cross-border payments Cross-Border Payments Cross-border payments refer to transactions involving individuals, companies, banks or settlement institutions operating in at least two different countries.The concept of cross-border payment is not new however, despite its rise in importance in the 21st century.New technology and the growth of blockchain has brought the term cross-border payment into our daily conversations.Cross-border payments are an essential term that refers to any transaction involving private individuals’ companies, bank Cross-border payments refer to transactions involving individuals, companies, banks or settlement institutions operating in at least two different countries.The concept of cross-border payment is not new however, despite its rise in importance in the 21st century.New technology and the growth of blockchain has brought the term cross-border payment into our daily conversations.Cross-border payments are an essential term that refers to any transaction involving private individuals’ companies, bank Read this Term company observed a YoY growth of 16% in volumes, clocking £28.2 billion, and a YoY increase in revenue of 29%, totaling £240 million. The company's income experienced a remarkable jump of 66% compared to the previous year to £311 million due to growing active customers and a surge in interest income.
By the end of the quarter, Wise account balances climbed to £11.5 billion, with a gross interest income yield of 3.4% in Q1 FY24, which is a significant rise from 2.8% in Q4 FY23. As a result, the firm managed to return 0.9% to Wise account customers, which is up from 0.6% in the previous quarter.
"This quarter we continued building our infrastructure and rolling out the account features that our customers need to live, work or manage their businesses across borders," Kristo Kaarmann, the CEO and Co-Founder of Wise, stated. He pointed out that Wise has made payments faster across multiple routes, including Brazil, Australia, and several Asian countries. Currently, 57% of payments on Wise are delivered in under 20 seconds.

The quarterly results confirm the annual report for the fiscal year ending 31 March 2023. According to preliminary results published a month ago, the company's revenue increased 51%, profit rocketed 234%, and its customer base grew 34%.
Despite these substantial gains, Wise's outlook for FY24 remains unchanged, with income growth expected to range between 28-33%. The adjusted EBITDA margin is anticipated to stay elevated, primarily due to higher interest income levels netting off customer benefits.
Kaarmann further noted that the firm's 'Interest' feature has been expanded to 11 countries following recent introductions in Germany, Sweden, and Norway. Moreover, customers in Europe are now rewarded with more 'Cashback' on their balances.
"As our customer proposition continues to improve, more people and businesses are choosing Wise, and it is this growth in customer adoption that will underpin our long-term success. This quarter, we served 6.7 million active customers, an increase of 33% YoY, leading to 66% YoY growth in income," the CEO concluded.
Wise is a payment processor collaborating with many companies in the FX/CFD industry. Finance Magnates reported that the Interactive Brokers platform has offered access to the 'Pay with Wise' service since April.
In addition, Wise recently revealed that Matthew Briers, who served as their Chief Financial Officer for the past eight years, has decided to resign from his position. Briers is making this move since he has prioritized his health and a complete recovery from an accident he experienced last year.
In a strong start to the fiscal year 2024 (FY24), Wise plc (LSE: WISE) experienced a robust uptick in its growth metrics during the first quarter. The company reported a year-over-year (YoY) increase of 33% in its active customer base, which now stands at 6.7 million.
This growth was primarily driven by high customer retention and acquisition Acquisition Acquisition means acquiring or taking possession or the securing of property, services, or abilities. To put it simply, it is the act or process of acquiring or gaining. You can acquire a work of art, you can acquire an ability such as speaking another language, you can acquire a business or shares in a company and you can acquire an accountant's service. For example, you can acquire a new car. In a broad sense, Acquisition can mean the act of taking ownership or possession of something. There Acquisition means acquiring or taking possession or the securing of property, services, or abilities. To put it simply, it is the act or process of acquiring or gaining. You can acquire a work of art, you can acquire an ability such as speaking another language, you can acquire a business or shares in a company and you can acquire an accountant's service. For example, you can acquire a new car. In a broad sense, Acquisition can mean the act of taking ownership or possession of something. There Read this Term, largely fueled by word of mouth. Further, the company's volumes and revenues experienced substantial YoY growth, propelled by the rising number of active customers.
Wise’s Achievements and Performance in Q1 FY24
The cross-border payments Cross-Border Payments Cross-border payments refer to transactions involving individuals, companies, banks or settlement institutions operating in at least two different countries.The concept of cross-border payment is not new however, despite its rise in importance in the 21st century.New technology and the growth of blockchain has brought the term cross-border payment into our daily conversations.Cross-border payments are an essential term that refers to any transaction involving private individuals’ companies, bank Cross-border payments refer to transactions involving individuals, companies, banks or settlement institutions operating in at least two different countries.The concept of cross-border payment is not new however, despite its rise in importance in the 21st century.New technology and the growth of blockchain has brought the term cross-border payment into our daily conversations.Cross-border payments are an essential term that refers to any transaction involving private individuals’ companies, bank Read this Term company observed a YoY growth of 16% in volumes, clocking £28.2 billion, and a YoY increase in revenue of 29%, totaling £240 million. The company's income experienced a remarkable jump of 66% compared to the previous year to £311 million due to growing active customers and a surge in interest income.
By the end of the quarter, Wise account balances climbed to £11.5 billion, with a gross interest income yield of 3.4% in Q1 FY24, which is a significant rise from 2.8% in Q4 FY23. As a result, the firm managed to return 0.9% to Wise account customers, which is up from 0.6% in the previous quarter.
"This quarter we continued building our infrastructure and rolling out the account features that our customers need to live, work or manage their businesses across borders," Kristo Kaarmann, the CEO and Co-Founder of Wise, stated. He pointed out that Wise has made payments faster across multiple routes, including Brazil, Australia, and several Asian countries. Currently, 57% of payments on Wise are delivered in under 20 seconds.

The quarterly results confirm the annual report for the fiscal year ending 31 March 2023. According to preliminary results published a month ago, the company's revenue increased 51%, profit rocketed 234%, and its customer base grew 34%.
Despite these substantial gains, Wise's outlook for FY24 remains unchanged, with income growth expected to range between 28-33%. The adjusted EBITDA margin is anticipated to stay elevated, primarily due to higher interest income levels netting off customer benefits.
Kaarmann further noted that the firm's 'Interest' feature has been expanded to 11 countries following recent introductions in Germany, Sweden, and Norway. Moreover, customers in Europe are now rewarded with more 'Cashback' on their balances.
"As our customer proposition continues to improve, more people and businesses are choosing Wise, and it is this growth in customer adoption that will underpin our long-term success. This quarter, we served 6.7 million active customers, an increase of 33% YoY, leading to 66% YoY growth in income," the CEO concluded.
Wise is a payment processor collaborating with many companies in the FX/CFD industry. Finance Magnates reported that the Interactive Brokers platform has offered access to the 'Pay with Wise' service since April.
In addition, Wise recently revealed that Matthew Briers, who served as their Chief Financial Officer for the past eight years, has decided to resign from his position. Briers is making this move since he has prioritized his health and a complete recovery from an accident he experienced last year.