Non-compliance with PCI DSS regulations could result in hefty fines for merchants

“Toxic legacy call recordings” are being illegally stored according to Regulation Regulation Like any other industry with a high net worth, the financial services industry is tightly regulated to help curb illicit behavior and manipulation. Each asset class has its own set of protocols put in place to combat their respective forms of abuse.In the foreign exchange space, regulation is assumed by authorities in multiple jurisdictions, though ultimately lacking a binding international order. Who are the Industry’s Leading Regulators?Regulators such as the UK’s Financial Conduct Authority ( Like any other industry with a high net worth, the financial services industry is tightly regulated to help curb illicit behavior and manipulation. Each asset class has its own set of protocols put in place to combat their respective forms of abuse.In the foreign exchange space, regulation is assumed by authorities in multiple jurisdictions, though ultimately lacking a binding international order. Who are the Industry’s Leading Regulators?Regulators such as the UK’s Financial Conduct Authority ( Read this Term.

In order to secure the personal details of end-users to keep fraud at bay, Payment Card Industry regulation forbids merchants from storing payment related phone-calls containing customer card details. These “toxic legacy call recordings”, have been discovered in the billions, and disobedient UK merchants may have to cough up, up to half a million pounds each to pay for a breach of this kind.

The Risk

Unless merchants are PCI certified, with the appropriate security facilities systematically in place (which most merchants are not), fraud can easily take place by using speech Analytics Analytics Analytics may be defined as the detection, analysis, and relay of consequential patterns in data. Analytics also seeks to explain or accurately reflect the relationship between data and effective decision making. In the trading space, analytics are applied in a predictive manner in an attempt to more accurately forecast the price. This predictive model of analytics generally involves the analysis of historical price patterns that are used in an attempt to determine certain price outcomes. Analyt Analytics may be defined as the detection, analysis, and relay of consequential patterns in data. Analytics also seeks to explain or accurately reflect the relationship between data and effective decision making. In the trading space, analytics are applied in a predictive manner in an attempt to more accurately forecast the price. This predictive model of analytics generally involves the analysis of historical price patterns that are used in an attempt to determine certain price outcomes. Analyt Read this Term software to mine and sell the data. This is a dangerous situation for consumers and for the merchants themselves who risk fines, brand notoriety and the loss of business.

The Reason

PCI regulation is bumping heads with FCA (Financial Conduct Authority) requirements, which expects calls to be recorded for damage control and regulation. But, unless there is a legitimate reason to hold onto the data, or the merchant is in-fact PCI certified and thus equipped to provide the necessary security for this procedure, it is deemed unsafe and the penalty is severe.

The Reality

Even though, with new adaptive technology in telephone recording, many merchants are no longer, illegally storing the data, an estimated billion call recordings with “toxic legacy data” exists from past recording and are vulnerable in the hands of UK merchants.