Financial and Business News

HSBC Challenges Revolut with Zing, Eyes Forex Dominance

Tuesday, 02/01/2024 | 17:12 GMT by Damian Chmiel
  • The new app aims to dominate the cross-border payments market.
  • Its role is to take over customers from challenger banks.
hsbc
Bloomberg

The banking giant HSBC has announced the launch of Zing, a new international payments app aimed at competing with fintech leaders, such as Revolut and Wise. In recent years, neobank apps have taken a significant slice of the payment pie from traditional institutions. However, it turns out that the giants have not yet had their final say and want to attract customers again, especially from the youngest generations.

HSBC Takes On Fintech Rivals with New Forex App

The Zing app will initially debut in the UK before expanding to other regions in the coming months. According to information from Bloomberg, it will be available within days on the App Store and Google Play.

HSBC is looking to take a share of the rapidly expanding cross-border payments market that has seen huge growth from startups like Revolut and Wise. These fintech firms have attracted tens of millions of retail customers globally by offering low-cost foreign exchange and money transfer services through mobile apps. The latest financial report of Revolut for 2022 confirms this, showing an increase of 45% in revenue to $1.1 billion.

Zing will not be limited to only HSBC customers; other individuals will also be able to use the app. The process of setting up an account is expected to take less than three minutes, and HSBC aims to make Zing a "global platform."

Nuno Matos, the CEO of HSBC's global banking unit, said the bank is ready to "attack" the retail forex space. "We want to establish ourselves as a global platform for international payments."

Initially, he expects Zing will appeal to new customers outside HSBC's traditional base ,but Matos hopes it will attract new banking customers to HSBC over time.

Building on Existing Offerings

Is the competition feeling the pressure from the banking giant? There are strong indications that they are. Wise's shares dropped by over 7% on Tuesday in response to the news of a significant new competitor entering the space.

Zing is building on HSBC's Global Money product that provides fee-free currency exchange . Global Money has already seen strong growth, processing $11 billion in transactions in 2022. HSBC is hoping Zing will accelerate its goal of becoming the top financial institution for globally mobile retail customers. The launch shows legacy banks taking the fintech competition seriously by leveraging their large customer bases and global footprint.

In other FX-related developments, HSBC has successfully completed a trial, reportedly the first of its kind globally, utilizing quantum key distribution (QKD) technology. The QKD approach is designed to secure highly sensitive financial data.

The banking giant HSBC has announced the launch of Zing, a new international payments app aimed at competing with fintech leaders, such as Revolut and Wise. In recent years, neobank apps have taken a significant slice of the payment pie from traditional institutions. However, it turns out that the giants have not yet had their final say and want to attract customers again, especially from the youngest generations.

HSBC Takes On Fintech Rivals with New Forex App

The Zing app will initially debut in the UK before expanding to other regions in the coming months. According to information from Bloomberg, it will be available within days on the App Store and Google Play.

HSBC is looking to take a share of the rapidly expanding cross-border payments market that has seen huge growth from startups like Revolut and Wise. These fintech firms have attracted tens of millions of retail customers globally by offering low-cost foreign exchange and money transfer services through mobile apps. The latest financial report of Revolut for 2022 confirms this, showing an increase of 45% in revenue to $1.1 billion.

Zing will not be limited to only HSBC customers; other individuals will also be able to use the app. The process of setting up an account is expected to take less than three minutes, and HSBC aims to make Zing a "global platform."

Nuno Matos, the CEO of HSBC's global banking unit, said the bank is ready to "attack" the retail forex space. "We want to establish ourselves as a global platform for international payments."

Initially, he expects Zing will appeal to new customers outside HSBC's traditional base ,but Matos hopes it will attract new banking customers to HSBC over time.

Building on Existing Offerings

Is the competition feeling the pressure from the banking giant? There are strong indications that they are. Wise's shares dropped by over 7% on Tuesday in response to the news of a significant new competitor entering the space.

Zing is building on HSBC's Global Money product that provides fee-free currency exchange . Global Money has already seen strong growth, processing $11 billion in transactions in 2022. HSBC is hoping Zing will accelerate its goal of becoming the top financial institution for globally mobile retail customers. The launch shows legacy banks taking the fintech competition seriously by leveraging their large customer bases and global footprint.

In other FX-related developments, HSBC has successfully completed a trial, reportedly the first of its kind globally, utilizing quantum key distribution (QKD) technology. The QKD approach is designed to secure highly sensitive financial data.

About the Author: Damian Chmiel
Damian Chmiel
  • 3352 Articles
  • 105 Followers
Damian Chmiel is a Senior Analyst & Editor at Finance Magnates with more than 15 years of experience in the CFD and online trading industry. Active as both a trader and journalist since 2010, he focuses on broker coverage, fintech innovation, and regulatory developments across Europe, the Middle East, and Asia. His work includes interviews with C-level leaders at major brokerages and fintech platforms, as well as co-authoring Finance Magnates’ quarterly industry benchmarking reports. Damian’s reporting is data-driven, market-aware, and grounded in direct industry engagement. His analysis and commentary have also been cited by external media outlets, including Investing.com, Binance, The Asset, Stockhead, and Dispatch. Education: MA in Finance and Accounting, Cracow University of Economics

More from the Author

FinTech