Gamification – On-Boarding, Leveling Up and Epic Wins: Part 1

by Charlie Trumpess, MCIM, CM
  • Most of today’s FX trading games fall under the category of “serious games” or simulations.
Gamification – On-Boarding, Leveling Up and Epic Wins: Part 1
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What have a parliamentary expenses scandal, the fight against AIDS and house cleaning got in common? The answer is games.

Back in 2009 the British press learned that numerous politicians had been making dubious expenses claims. In fact, many claims were completely false. A cynical UK government unloaded around 460,000 documents relating to the case, anticipating no newspaper would have the will and resources to search through them for the truth.

However, The Guardian newspaper turned the search for corrupt politicians and smoking-gun evidence into a game. They recruited over 20,000 players who sifted through 170,000 documents in just 80 hours, and did it for free. Many politicians were forced to repay monies, others lost their seats, and some were jailed for fraud.

After a decade of trying to understand an enzyme that’s instrumental in the spread of AIDS and other viruses, scientists from the University of Washington had gotten nowhere. They kicked the problem over to a website that asks gamers to solve highly complex chemistry puzzles called Fold.it. Just ten days later the gamers solved the problem and revealed the structure of the enzyme. That means we’re now a big step closer to a cure for AIDS.

Most people hate cleaning the house. Chore Wars is a website where you can turn all those mundane household tasks into fun adventures and challenges. It’s a great way to teach your kids a little responsibility, and take the heat out of those domestic flashpoints such as whose turn is it to walk the dog, make the bed or clean the bathroom.

wow

The Guardian, Fold.it and Chore Wars are just three examples of the enormous power and potential of games. But just in case you’re in any doubt about the power of games here are some statistics:

•The global gaming market was worth around €54 billion in 2013. It’s expected to grow to €82 billion by 2017.

•Gamers invest over 3 billion hours a week playing online games worldwide.

•Collectively gamers have spent over 6 million years playing World of Warcraft. That means they’ve spent the same amount of time playing games as it took humanity to evolve.

•The average gamer spends around 20 hours playing a week – that’s equivalent to having a part-time job.

•The development of new low energy consoles and wireless technologies means that one in every six people on the planet will be a regular gamer soon.

Serious Games

Most of today’s FX trading games fall under the category of “serious games” or simulations. These games are basically demos of trading platforms designed to teach day trading. The idea is a simple one: learn the basics of day trading in a risk free environment and graduate to trade for real. These games are pure marketing and sales tools designed to on-board new customers and get them trading. How much fun these games are is anyone’s guess. But fun is the most important element in game design, seriously. Fun determines how long someone plays, how frequently they’ll return to your site, who else they tell about the experience, and what they say – good or bad.

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Baby Steps

Banks and other financial institutions have already made some initial, tentative steps into the world of games. They’ve applied elements of game theory, design and mechanics (collectively known as gamification) to real-world tasks. Typically these banking games have focused on customer education, such as better financial planning and product marketing. An Infosys study of the international banking sector found less than 10% had adopted any form of gamification. However, 35% of banks said they planned to introduce gamified applications within 2 years.

Perhaps financial service Compliance is one of the last places you’d expect to find a game. Nevertheless, a company called True Office have used interactive gameplay and immersive stories to encourage employees to successfully undertake regulatory compliance training. The system covers serious subjects such as anti-Money Laundering and insider trading. The True Office solution provides a range of management tools to monitor and analyze employee performance.

Binary Options

Since 2008 binary options have been making a name for themselves. Popular with novice traders for their simplicity, binary options have been compared to games of chance rather than skill. In the wake of this popularity several firms have bolted-on game mechanics and components to their binary options platforms, such as the Binarix Facebook app and BD Swiss’ points, badges and leaderboards. Binary options appear to lend themselves to the casual games genre with simple rules that require little commitment or particular skill from the player. We’ve also seen a number of game development companies start to venture into binary option trading territory.

What have a parliamentary expenses scandal, the fight against AIDS and house cleaning got in common? The answer is games.

Back in 2009 the British press learned that numerous politicians had been making dubious expenses claims. In fact, many claims were completely false. A cynical UK government unloaded around 460,000 documents relating to the case, anticipating no newspaper would have the will and resources to search through them for the truth.

However, The Guardian newspaper turned the search for corrupt politicians and smoking-gun evidence into a game. They recruited over 20,000 players who sifted through 170,000 documents in just 80 hours, and did it for free. Many politicians were forced to repay monies, others lost their seats, and some were jailed for fraud.

After a decade of trying to understand an enzyme that’s instrumental in the spread of AIDS and other viruses, scientists from the University of Washington had gotten nowhere. They kicked the problem over to a website that asks gamers to solve highly complex chemistry puzzles called Fold.it. Just ten days later the gamers solved the problem and revealed the structure of the enzyme. That means we’re now a big step closer to a cure for AIDS.

Most people hate cleaning the house. Chore Wars is a website where you can turn all those mundane household tasks into fun adventures and challenges. It’s a great way to teach your kids a little responsibility, and take the heat out of those domestic flashpoints such as whose turn is it to walk the dog, make the bed or clean the bathroom.

wow

The Guardian, Fold.it and Chore Wars are just three examples of the enormous power and potential of games. But just in case you’re in any doubt about the power of games here are some statistics:

•The global gaming market was worth around €54 billion in 2013. It’s expected to grow to €82 billion by 2017.

•Gamers invest over 3 billion hours a week playing online games worldwide.

•Collectively gamers have spent over 6 million years playing World of Warcraft. That means they’ve spent the same amount of time playing games as it took humanity to evolve.

•The average gamer spends around 20 hours playing a week – that’s equivalent to having a part-time job.

•The development of new low energy consoles and wireless technologies means that one in every six people on the planet will be a regular gamer soon.

Serious Games

Most of today’s FX trading games fall under the category of “serious games” or simulations. These games are basically demos of trading platforms designed to teach day trading. The idea is a simple one: learn the basics of day trading in a risk free environment and graduate to trade for real. These games are pure marketing and sales tools designed to on-board new customers and get them trading. How much fun these games are is anyone’s guess. But fun is the most important element in game design, seriously. Fun determines how long someone plays, how frequently they’ll return to your site, who else they tell about the experience, and what they say – good or bad.

??????????????????

Baby Steps

Banks and other financial institutions have already made some initial, tentative steps into the world of games. They’ve applied elements of game theory, design and mechanics (collectively known as gamification) to real-world tasks. Typically these banking games have focused on customer education, such as better financial planning and product marketing. An Infosys study of the international banking sector found less than 10% had adopted any form of gamification. However, 35% of banks said they planned to introduce gamified applications within 2 years.

Perhaps financial service Compliance is one of the last places you’d expect to find a game. Nevertheless, a company called True Office have used interactive gameplay and immersive stories to encourage employees to successfully undertake regulatory compliance training. The system covers serious subjects such as anti-Money Laundering and insider trading. The True Office solution provides a range of management tools to monitor and analyze employee performance.

Binary Options

Since 2008 binary options have been making a name for themselves. Popular with novice traders for their simplicity, binary options have been compared to games of chance rather than skill. In the wake of this popularity several firms have bolted-on game mechanics and components to their binary options platforms, such as the Binarix Facebook app and BD Swiss’ points, badges and leaderboards. Binary options appear to lend themselves to the casual games genre with simple rules that require little commitment or particular skill from the player. We’ve also seen a number of game development companies start to venture into binary option trading territory.

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