Visa and Worldpay Dismiss Worries about Coinbase Double Charging

Saturday, 17/02/2018 | 07:15 GMT by Victor Golovtchenko
  • The companies have issued a statement to introduce some clarity for end-clients.
Visa and Worldpay Dismiss Worries about Coinbase Double Charging
Bloomberg

After we have reported earlier in the week that some troubled Coinbase clients have started reporting with double charges on their cards, the company has issued a new statement on behalf of Visa and Worldpay.

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“Over the last two days, some customers who used a credit or debit card at Coinbase may have seen duplicate transactions posted to their cardholder accounts. This issue was not caused by Coinbase,” the statement reads.

Worldpay and Coinbase are now communicating with Visa and the card-issuing banks to ensure that the duplicate transactions have been reversed. Customers should be expecting the reimbursements on their accounts shortly.

The statement from Visa and Worldpay elaborates: “All reversal transactions have now been issued, and should appear on customers’ credit card and debit card accounts within the next few days. We believe the majority of these reversals have already posted to accounts. If you continue to have problems with your credit or debit card account after this reversal period, including issues relating to card fees or charges, we encourage you to contact your card issuing bank. We deeply regret any inconvenience this may have caused customers.”

After we have reported earlier in the week that some troubled Coinbase clients have started reporting with double charges on their cards, the company has issued a new statement on behalf of Visa and Worldpay.

Discover credible partners and premium clients at China’s leading finance event!

“Over the last two days, some customers who used a credit or debit card at Coinbase may have seen duplicate transactions posted to their cardholder accounts. This issue was not caused by Coinbase,” the statement reads.

Worldpay and Coinbase are now communicating with Visa and the card-issuing banks to ensure that the duplicate transactions have been reversed. Customers should be expecting the reimbursements on their accounts shortly.

The statement from Visa and Worldpay elaborates: “All reversal transactions have now been issued, and should appear on customers’ credit card and debit card accounts within the next few days. We believe the majority of these reversals have already posted to accounts. If you continue to have problems with your credit or debit card account after this reversal period, including issues relating to card fees or charges, we encourage you to contact your card issuing bank. We deeply regret any inconvenience this may have caused customers.”

About the Author: Victor Golovtchenko
Victor Golovtchenko
  • 3424 Articles
  • 25 Followers
About the Author: Victor Golovtchenko
Victor Golovtchenko: Key voice in crypto and FX, providing cutting-edge market analysis.
  • 3424 Articles
  • 25 Followers

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